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CrossOver 27Q LED/LED-P, 27M LED, & 2720MDP GOLD LED Monitor Club - Page 262

post #2611 of 6483
I don't have any problem with AW, it is just the returns process has been confusing. I sent back a faulty monitor which had zero dead pixels and they said if I paid the shipping both ways they would send me a new monitor which I agreed to. I asked for a new monitor also with zero dead/stuck pixels. They said because the one I purchased was not a 'perfect pixel' model they can't send me a new one with zero dead pixels. So the situation would be that I have paid full price for the faulty monitor, and shipping both ways, but end up with a monitor in return that could have dead/stuck pixels. That didn't sound right to me.

Anyway its sorted now I think and I'm just going to buy something else. Luckily my other Crossover 27M bought from jumiss is working perfectly.
Edited by C70T5 - 9/13/12 at 3:05am
post #2612 of 6483
Quote:
Originally Posted by Tephnos View Post

If it's redcap, ask to see if he'll give you a PCB instead. I heard he can usually get just the parts to people.
Also, yeah, I have noticed glossy IPS monitors for some reason have extremely dark black crush. I'm guessing it's probably something to do with the way our eyes handle the light reflections or something. All matte coating monitors I've had didn't have this problem. So I guess it's a tradeoff you'll have to deal with. Punchier colours or more black detail?

Well I'm posting this from my phone now cause the backlight has completely died. If I take a flashlight close to the monitor I can see that the panel itself is still functioning but no light and a dark display. I contacted red cap about this an informed him of the progression and he seemed to not understand and asked me to send a video of the flickering (which I had recorded and attached a YouTube link for the first time I contacted him). It seems communication or language might be an issue here or possible he just didn't see my latest update. I sent the video and tried to explain that the flickering is no longer the issue and that the backlight is completely dead. I also sent a new video with the monitor completely black and a barely visible picture in a smal region where a flashlight is shown. I'm worried that communication is going to be a problem and make this transaction difficult. Has anyone dealt with red cap before? How's his English? Should he be accommodating to this issue?
post #2613 of 6483
Hey i don't understand i bought a screen from ebay from one of those popular guys from south korea
But can someone tell me if they include invoice in the package ? :s
I have now problems with my customs here in belgium. On the tracking it says customs retention : missing invoice
And that guy is on holiday and will respond but in delay frown.gif
Can somebody tell me why they don't include invoice i mean it would seem normal to do so if you already have sended 1000+ screens to people
greets
Matis
post #2614 of 6483
Quote:
Originally Posted by Stealth Pyros View Post

Lol I was mostly being comical in that post... I randomly noticed it when I was zooming in on a photo. Didn't manage to fix it with that tool but it's not bothering me

Damn, lucky with that backlight.
post #2615 of 6483
Just ordered 2 of these today.

Are these things 60Hz?

EDT:

Also, do I need to buy a North American adapter for this thing?
Edited by rationalthinking - 9/13/12 at 5:40am
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post #2616 of 6483
I had the same thing happening to me. I live in Belgium as well and ordered a screen. After a few weeks the screen had not arrived, after calling customs I found out it was stuck there due to a missing invoice.

I then contacted the supplier and they sent me some excel file, I printed that excel file to a PDF and sent it to customs in an email. A week later I had my screen.
post #2617 of 6483
Quote:
Originally Posted by rationalthinking View Post

Just ordered 2 of these today.
Are these things 60Hz?
EDT:
Also, do I need to buy a North American adapter for this thing?

do your own research before you buy and become an informed consumer please. wink.gif

yes they are 60hz as stated everywhere

and depending on the seller you bought it from THEY would have stated in THEIR AUCTION if there is an adapter or not. So all depends on seller, some don't but most do.
post #2618 of 6483
Quote:
Originally Posted by Descadent View Post

Quote:
Originally Posted by rationalthinking View Post

Just ordered 2 of these today.
Are these things 60Hz?
EDT:
Also, do I need to buy a North American adapter for this thing?

do your own research before you buy and become an informed consumer please. wink.gif

yes they are 60hz as stated everywhere

and depending on the seller you bought it from THEY would have stated in THEIR AUCTION if there is an adapter or not. So all depends on seller, some don't but most do.
You're right, I'm purely impulse.
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post #2619 of 6483
Quote:
Originally Posted by farstar View Post

Beware of Dream Seller right now. I ordered a Pixel Perfect 2720MDP from them (Accesorieswhole is out of them). When I inquired about a tracking number I got this automated response.
Hi ********,
dream-seller is out of the office until 09/30/2012 and may not be able to respond to your message.
Message from dream-seller:
HI!
Thanks for your message.
We are truly sorry,but it is not possible to quick reply to your question or asking.
One of our staff entered a hospital.
Only one staff who is not good at CS work replying all of message.
Because of this reason the answer could be delayed.
We beg your deep understanding with your generous mind.
I told you guys that at present BCC gives the best monitors and service
I am happy with his monitor though the DHL guys have dented the frame of my monitor and i am getting a good response from DHL as well as BCC.
Hope they settle this soon
post #2620 of 6483
Quote:
Originally Posted by vsshokeen View Post

I told you guys that at present BCC gives the best monitors and service
I am happy with his monitor though the DHL guys have dented the frame of my monitor and i am getting a good response from DHL as well as BCC.
Hope they settle this soon

Can you post pictures of the damage please?

I bought two Crossover's from BCC and one came with a slight miss-alignment in the bottom left too. I don't think it's a handling error, I think it's just a flaw from production. Mine wasn't very obvious though, so it's hard to tell whether we're talking about the same thing.
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