Overclock.net › Forums › Components › Monitors and Displays › CrossOver 27Q LED/LED-P, 27M LED, & 2720MDP GOLD LED Monitor Club
New Posts  All Forums:Forum Nav:

CrossOver 27Q LED/LED-P, 27M LED, & 2720MDP GOLD LED Monitor Club - Page 303

post #3021 of 6483
For the curious, this is what it's like to talk to dream-seller customer service. Weeks are marked in blue.

Sept 13 [​I ordered a monitor from dream-seller.]
Sept 14
Sept 15
Sept 16
Sept 17
Sept 18
[​I received the monitor. It didn't come with a power adapter.]
 TechnoChocolate I didn't get an adapter. Send me one!
Sept 19
Sept 20
Sept 21
Sept 22
Sept 23
Sept 24
[​I noticed that the monitor doesn't pivot all the way to 90°.]
 TechnoChocolate Send me an adapter already! Also, the monitor doesn't pivot all the way.
Sept 25 [​Because I hadn't gotten a response in a week, I left negative feedback and opened a Buyer Protection thing.]
Sept 26 dream-seller The adapter should be there? If not, we'll send you one.
 TechnoChocolate It isn't. Please do. Also, the monitor doesn't pivot all the way.
 dream-seller Sorry. Have you tried rotating it? Try again. Do you have an adapter? If not, we'll send you one.
 TechnoChocolate The monitor only rotates to 85°. I don't have an adapter.
Sept 27 dream-seller I'm not sending you the adapter until you reverse your negative feedback.
 TechnoChocolate You're not sending me the item I paid for until I leave positive feedback?
Sept 28 dream-seller I just sent it. Can you send me a video of the pivot problem?
 TechnoChocolate Here's a video. [​I sent them a video]
Sept 29
Sept 30
Oct 1   
 TechnoChocolate When will the adapter arrive?
 dream-seller You're not pushing the monitor hard enough. Try pushing harder. Here's the tracking number: [they gave me a tracking number that apparently doesn't work]
Oct 2    TechnoChocolate If I push any harder, it'll bend. What's the deal with the tracking number? When will my adapter arrive?
Oct 3
Oct 4    
dream-seller We sent your adapter with Korea Office. It'll arrive within 14 days.
Oct 5
Oct 6
Oct 7
Oct 8
Oct 9
Oct 10
Oct 11
Oct 12
 [the adapter should arrive by this date]

The product page advertises 3-5 day shipping. It'll take a month before I can even test the thing to see if it works. Don't buy from dream-seller.
post #3022 of 6483
Quote:
Originally Posted by Delphiwizard View Post

Hi all,
Myself i have a yamakasi 27" but my friend bought the crossover 27Q LED/LED-P.
He says he has red striped on his picture, from the boot on; it worked fine for like 5 minutes but now he has lines like this

(Not my or his picture, he found it online to show me the problem)
He's using the supplied dvi-d cable.
Anyone seen this before?
I have that too.

I think something is getting hot which is causing it to have errors.
post #3023 of 6483
^^That sucks

I found TA_planet very easy to work with. It took a week for him to ship the monitor because he said there were "quality problems", but he found and sent me a great monitor, no light bleed and only 1 dead pixel in the corner.

Communication was very fast. 30 Mins in most cases, his slowest was a one day response.
New i7 950 build
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7-950 @ 4.2ghz MSI Big Bang x58  Crossfire Sapphire 7970 OC  6gb HyperX 1600 
Hard DriveHard DriveCoolingOS
C300 64gb , Agility2 90gb, 2x WD greens Raid 0 Samsung 830 series 64gb H100 Windows 7 64bit 
MonitorPowerCase
Crossover 1440p OCZ ZX850W Lian li Pc-x2000f 
  hide details  
Reply
New i7 950 build
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7-950 @ 4.2ghz MSI Big Bang x58  Crossfire Sapphire 7970 OC  6gb HyperX 1600 
Hard DriveHard DriveCoolingOS
C300 64gb , Agility2 90gb, 2x WD greens Raid 0 Samsung 830 series 64gb H100 Windows 7 64bit 
MonitorPowerCase
Crossover 1440p OCZ ZX850W Lian li Pc-x2000f 
  hide details  
Reply
post #3024 of 6483
Don't close the buyer protection claim until you are completely satisfied and are provided with everything you paid for, otherwise you'll be at the seller's mercy
post #3025 of 6483
Quote:
Originally Posted by WRXed View Post

Just an update that the mini DisplayPort > DisplayPort cable worked perfectly on my iMac. I plugged it in and switched the Gold over to DP, OSX instantly recognized it and used 2560x1440.

Nice!
Ditto for me. Everything looks good so far. I feel I need to run it for a few hours continuous though.
post #3026 of 6483
Quote:
Originally Posted by tehpsyc View Post

Red-cap is back from vacation and I finally got his reply to my PCB issue and request for a green PCB:
So it appears the crossover company is telling the sellers the blue one is better? Maybe its just cheaper for them to manufacture lol or the problems only crop up with the blue one in the US.

Blue ones giving problems in the UK too but my seller is trying to obtain another pcb for me instead of me sending my monitor back.

Shame about other buyers here being given the run around by some sellers. I would demand a refund instead of being dicked about unless you have a perfect panel thats worth keeping, otherwise get a refund and go with one the reputable sellers mentioned instead.
My System
(16 items)
 
  
CPUMotherboardGraphicsRAM
I7 930 Asus Rampage III Zotac GTX580 Cosair Dominator GT  
Hard DriveOptical DriveCoolingOS
Corsair M4 60G, OCZ Vertex 60G, WD VR150G, 2TB ... Samsung Blueray SH-B123L/BSBP  Water Cooling Win 7 
MonitorKeyboardPowerCase
Crossover 2720MDP GOLD LED with pivot stand Logitech G15 V1 Tagan Piperock 1100W Silverstone TJ07-B 
MouseMouse PadAudioOther
Logitech G5 Boogie Bug AimB.Pad XL Asus Xonar Xense Sound Card + Sennheiser PC 350... MDPC Sleeving 
  hide details  
Reply
My System
(16 items)
 
  
CPUMotherboardGraphicsRAM
I7 930 Asus Rampage III Zotac GTX580 Cosair Dominator GT  
Hard DriveOptical DriveCoolingOS
Corsair M4 60G, OCZ Vertex 60G, WD VR150G, 2TB ... Samsung Blueray SH-B123L/BSBP  Water Cooling Win 7 
MonitorKeyboardPowerCase
Crossover 2720MDP GOLD LED with pivot stand Logitech G15 V1 Tagan Piperock 1100W Silverstone TJ07-B 
MouseMouse PadAudioOther
Logitech G5 Boogie Bug AimB.Pad XL Asus Xonar Xense Sound Card + Sennheiser PC 350... MDPC Sleeving 
  hide details  
Reply
post #3027 of 6483
Quote:
Originally Posted by Art Vanelay View Post

I have that too.
I think something is getting hot which is causing it to have errors.

Just recieved pics of the actual problem, i hope anyone can tell whats wrong with the monitor.


It works ok for about a minute


Red artifacts


Even from the efi bios screen
Extremepc
(18 items)
 
The Duke
(18 items)
 
 
CPUMotherboardGraphicsRAM
Core I7 2600 Asus P8P67 deluxe Asus GTX 570 Kingston DDR3 16 gb (4x4) 
Hard DriveHard DriveHard DriveHard Drive
Revodrive x2 240 ST31500341 ST32000641AS HD103UJ 
Optical DriveCoolingOSMonitor
BH10LS30 Scythe mugen 2 Windows 7 Ultimate Yamakasi Q270 SE 
MonitorKeyboardPowerCase
Samsung 2443 BW Logitech K800 Coolermaster 850 watt  Coolermaster Haf-x 
MouseOther
Logitech performance mx 2 x hauppauge HVR 2200 tuner card 
  hide details  
Reply
Extremepc
(18 items)
 
The Duke
(18 items)
 
 
CPUMotherboardGraphicsRAM
Core I7 2600 Asus P8P67 deluxe Asus GTX 570 Kingston DDR3 16 gb (4x4) 
Hard DriveHard DriveHard DriveHard Drive
Revodrive x2 240 ST31500341 ST32000641AS HD103UJ 
Optical DriveCoolingOSMonitor
BH10LS30 Scythe mugen 2 Windows 7 Ultimate Yamakasi Q270 SE 
MonitorKeyboardPowerCase
Samsung 2443 BW Logitech K800 Coolermaster 850 watt  Coolermaster Haf-x 
MouseOther
Logitech performance mx 2 x hauppauge HVR 2200 tuner card 
  hide details  
Reply
post #3028 of 6483
Quote:
Originally Posted by Delphiwizard View Post

Just recieved pics of the actual problem, i hope anyone can tell whats wrong with the monitor. Warning: Spoiler! (Click to show)

It works ok for about a minute

Red artifacts
Even from the efi bios screen
Same issue as with mine. dream-seller think's it's dead, so I'm going to get a refund when I can find a box to put the crossover box in, as the original box is too damaged. Anyone know where to buy a box that the crossover box would fit in? Fed Ex told me it would cost $60 to package it.
post #3029 of 6483
Since no one replied I guess i'll show the pictures of what I was talking about... I got 3 Crossover 30Q monitors and 2 of them have slight problems,

Monitor #1:


There is no power button switch, or more like (broken), any idea how to fix it or get the monitor to switch off by another method?

Monitor #2:


The power lid has came off (probably from shipping?)... not a big deal really.

Monitor #3:


No problems with this one really, just showing that this one is fine tongue.gif...
From all 3 screens I didn't see any pixel problems and backlight bleeding is very minimum almost unnoticeable

The 3 happy screens together:

*The last screen is not on because I don't have an active mini-dp to dvi-dl converter... ordered it yesterday and waiting for it to arrive*
Edited by SedoSan - 10/6/12 at 1:57am
post #3030 of 6483
G'day everyone.
I just ordered a white Crossover 27Q on Thursday and because this forum has been so helpful and informative, i want to give a little back by sharing my experiences thus far. The contributions mainly on this forum really helped me make an informed decision about upgrading the only original component of the first PC i ever built in 2004, still in use today... my 21" Samsung Syncmaster CRT. I've held off moving to LCD for as long as i could (despite ridicule from family and friends) but with intermittent green tinting across the whole screen, it's time to retire her.

I didn't want to go backwards in resolution from 2048x1536 to 1080p just for 120hz, and i don't know if i'd like AG coating, so i decided on a Korean 1440p 27"
Peoples experiences, good and bad helped me narrow down some of the more trustworthy sellers.

On Wednesday i messaged ta_planet, accesorieswhole and bigclothcraft on ebay at the same time, asking if their Crossovers have the troubled blue pcb, or the seemingly updated green pcb, and how long after payment could they despatch.
When i woke up i had a message from bcc saying they would have to check with the manufacturer and get back to me, and 1- 3 days to despatch after testing.

A couple hours later i recieved a message from accessorieswhole saying they have the green pcb, can ship on Friday but they don't have many white left.

I also got an automated message from ta_planet saying the were out of the office (due to the holiday)

Thursday i decided to order from AW. At $395 delivered they're a lil more expensive than some other sellers but after seeing the terrible feedback some of them have been receiving and the horror stories on here, i think paying a lil extra now is better for a reputable seller.
I have had prompt back and forth communication with AW since, confirming i wanted white and Friday despatch was still a go.

So far i am very happy with AW's communication. His English is great and is very polite. It gives me confidence that his after sale support will also be satisfactory should something go wrong *touch wood*
The monitor was despatched on Friday as promised and i'm looking forward to seeing it for myself after the glowing reviews i've read.

For the record i haven't heard back from ta_planet or bcc.

Will keep you posted.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Monitors and Displays
Overclock.net › Forums › Components › Monitors and Displays › CrossOver 27Q LED/LED-P, 27M LED, & 2720MDP GOLD LED Monitor Club