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CrossOver 27Q LED/LED-P, 27M LED, & 2720MDP GOLD LED Monitor Club - Page 321

post #3201 of 6483
Quote:
Originally Posted by dimwit13 View Post

thanks for the info.
i told him it was a gift and it was worth $125.
so i assume that i will have to pay some customs fees?
do i pay this when it is delivered?
or will i be billed?
thanks.
-dimwit-

You will pay it at the door when DHL delivers.

Quote:
Originally Posted by Art Vanelay View Post

Yay, my DOA monitor was finally shipped back to korea, and dream seller is going to refund my money plus the shipping cost.

"Will refund your money + shipping cost?" That's weird, he should have asked you to ship it collect (they pay for all the shipping at the door this way.

Quote:
Originally Posted by BimWim View Post

Anyone have bigclothcraft provide support with back light failures?
Bought mine in June and it failed during the first week in October.
We exchanged a few emails but its been a week with no response. mad.gif

You might want to open your monitor and check if it's the burned out blue mosfet. It might be easier for both of you if he just sends you a new pcb instead of a full monitor. Sucks to hear though.
Quote:
Originally Posted by Teo14 View Post

I'm not sure if there is anything you can do. Looks like they are still talking to current customers but past customers with problems are getting the silent treatment.
This is the last message I received:
Code:
11-Oct-12 21:46:46 EDT
Hello
I am sorry for dealyed schedule.
I will receive New PCB Board on Next monday.
And I will send it by express shipping service.
After shipment, I will update tracking number in ebay.
Thanks
- bigclothcraft
I have since sent two more messages a couple of days apart and haven't received any reply. I hope that this all gets resolved soon.
Post here if anyone receives a reply from BigClothCraft.

He was out on business that week. Last I heard from him was Oct 18th (last I needed to hear from him anyway, I haven't sent any new messages since then).
Update: Heard from him tonight (~9pm EST Oct 24) after I sent him a thank you.
Edited by Gloomfrost - 10/24/12 at 8:18pm
post #3202 of 6483
Also an update. Just received my replacement monitor from BCC.

I believe it's a 'new' model because a few things are different since the one I originally received in September.
  1. The bright blue LED in the bottom right is no longer bright blue. It's like a darker blue, almost an indigo colour, a LOT better than the original annoying blue light, and it doesn't cause as much bleed out of that corner either.
  2. Green PCB obviously. tongue.gif
  3. No more yellow tinge! Clean, crisp colours.
  4. The input ports have been spread out a little, so the DVI cable can be plugged in easier, and it looks like there's room to plug in something in the middle (it's like 2 brass holes, not sure if it's for their testing or something else, I haven't seen this on my last one).
  5. The backlight no longer does that 'smooth' fading, it's more obvious steps when you push the buttons - probably saves CrossOver on costs, maybe something to do with Apple not ordering the panels anymore? Or maybe it's something to do with the green PCB which is more likely.

This one also didn't get flagged by customs, even with a 47.99 price. However, they did charge me the $6 tax on it. I COULD fill out a few forms to get a refund (since I originally paid that for the original), but meh, not worth the time.

It also didn't come in a soggy (wet) box.
Also, it does have 2 dead pixels, but it's quite literally impossible to notice them unless you specifically look for them, and only if you know where they are. I actually didn't notice the 2nd one until a 3rd look-over!
Edited by Gloomfrost - 10/24/12 at 3:07pm
post #3203 of 6483
That is good to read about a seller who has taken an interest and left some feedback about problems, maybe the other sellers have been busy with Amazon too?
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My System
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I7 930 Asus Rampage III Zotac GTX580 Cosair Dominator GT  
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Corsair M4 60G, OCZ Vertex 60G, WD VR150G, 2TB ... Samsung Blueray SH-B123L/BSBP  Water Cooling Win 7 
MonitorKeyboardPowerCase
Crossover 2720MDP GOLD LED with pivot stand Logitech G15 V1 Tagan Piperock 1100W Silverstone TJ07-B 
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Logitech G5 Boogie Bug AimB.Pad XL Asus Xonar Xense Sound Card + Sennheiser PC 350... MDPC Sleeving 
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post #3204 of 6483
Quote:
Originally Posted by Gloomfrost View Post

He was out on business that week. Last I heard from him was Oct 18th (last I needed to hear from him anyway, I haven't sent any new messages since then).
Update: Heard from him tonight (~9pm EST Oct 24) after I sent him a thank you.

I sent a follow up to his reply on the 16th, the 22nd and again today (the 25th) and still no reply yet. Originally he agreed to take the entire monitor back and sent me all of his info to do so. It was not until after I learned of the MOSFET issue that I suggested he just send a replacement PCB to save both time and money, but that was on Oct 2nd, getting quite impatient now.
Quote:
Originally Posted by Gloomfrost View Post

Also an update. Just received my replacement monitor from BCC.

Glad to hear everything was resolved and your replacement has the green PCB instead of the problematic teal PCB.
post #3205 of 6483
Quote:
Originally Posted by Teo14 View Post

I sent a follow up to his reply on the 16th, the 22nd and again today (the 25th) and still no reply yet. Originally he agreed to take the entire monitor back and sent me all of his info to do so. It was not until after I learned of the MOSFET issue that I suggested he just send a replacement PCB to save both time and money, but that was on Oct 2nd, getting quite impatient now.
Glad to hear everything was resolved and your replacement has the green PCB instead of the problematic teal PCB.

Can you confirm that you had the teal pcb? The main one that you see at the back on the older models IS supposed to be teal. You need to take off the back and confirm that it's burnt out, otherwise there's no point asking for a green one.

Are you communicating to him via ebay?

Yes the process is pretty frustrating I'll admit, I got pretty impatient at times too. But hey, at least you're with BCC and not another seller who won't pay for your return shipping at all.
post #3206 of 6483
Quote:
Originally Posted by Gloomfrost View Post

Can you confirm that you had the teal pcb? The main one that you see at the back on the older models IS supposed to be teal. You need to take off the back and confirm that it's burnt out, otherwise there's no point asking for a green one.
Are you communicating to him via ebay?
Yes the process is pretty frustrating I'll admit, I got pretty impatient at times too. But hey, at least you're with BCC and not another seller who won't pay for your return shipping at all.

Yea its the teal PCB and its defiantly the mosfet that is burnt out I have taken it apart and made a post earlier with some pictures.

Good news though, just got a reply from BCC, apparently there was a delay in the shipment of PCBs from the manufacturer. He said he will ship it out today and I should recieve a tracking number a few hours after it ships out smile.gif.
post #3207 of 6483
I ordered from BCC on Oct 17, 2012 and this "James" person messaged me asking the standard questions on what to put on invoice and marking it as gift. After I told him, he replied the next day and said checking the monitor takes 1-3 business days. It's been a while with no update to tracking number so I messaged BCC and they replied on Oct 23, 2012 saying they're still checking the monitor?

From what I've read here (with the fast shipping), it should've shipped already and arrived already... anyone else having long delays?
post #3208 of 6483
Quote:
Originally Posted by coolxal View Post

I ordered from BCC on Oct 17, 2012 and this "James" person messaged me asking the standard questions on what to put on invoice and marking it as gift. After I told him, he replied the next day and said checking the monitor takes 1-3 business days. It's been a while with no update to tracking number so I messaged BCC and they replied on Oct 23, 2012 saying they're still checking the monitor?
From what I've read here (with the fast shipping), it should've shipped already and arrived already... anyone else having long delays?

sorry to hear that.
i ordered mine from BCC on Oct 20th and tracking said it should be here by the end of the day today.

i received the same email as you.


-dimwit-
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post #3209 of 6483
Honestly I wouldn't be worried anything until at least a week has passed or something. That's a cause for concern, otherwise, just chill out and wait for an extra day. Don't forget they don't work on weeknights, and it's probably some guy at home who goes out to get monitors, then brings them back, puts them in boxes and ships them to us. If he's sick, or the weather is bad that he can't go to the CrossOver factory, he won't.

Don't worry and if nothing happens by week's end, then you can e-mail him saying it's been over a week and see what he says.
post #3210 of 6483
Hello!

I have a Crossover 27Q with green LED driver which is too bright on minimal brightness. So I've modded it to lower the minimal brightness. Major drawback of this mod is that brightness control gets too coarse and pretty inconvenient. Moreover, I'd like to have control via PC, not just via monitor buttons, so I've re-implemented brightness control part and added DDC/CI on an external ATmega48.

I just registered to let you know. If anybody's interested the code is available on Sourceforge:
project summary: https://sourceforge.net/projects/ddcciavr/
wiki: https://sourceforge.net/p/ddcciavr/wiki/Home/
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