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CrossOver 27Q LED/LED-P, 27M LED, & 2720MDP GOLD LED Monitor Club - Page 393

post #3921 of 6483
Quote:
Originally Posted by Fateye View Post

Bought a Crossover 27Q LED-P from Lightnspace, it does have blue tint, and it seems there's yellow tint on the top and bottom of the monitor (Not too noticeable however.). I have 2 dead pixels on this one as far as I can see, one on the top left and one in the middle right. At least 20 stuck pixels throughout the right side of the panel. I will contact Lightnspace and see how he responds. At this resolution it doesn't bother me too much but it's still quite a lot.
The packaging seemed intact for the most part except that it had been slightly ripped at one of the holes you hold the package with. The problem is that it seems the seller doesn't ship it with any protection, it had some padding on the inside and on the outside it was just the box itself.
EDIT: I also didn't get a voltage converter (It says you would though..) even though I don't need it. The power cable itself was also missing. I only got the adapter and the DVI cable.
Try touching the stuck pixels with finger, it's unexplainable magic but sometimes it works.
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post #3922 of 6483
I tried using the fingers and it didn't really help. Running a pixel repair program now.

It looks like this on the bottom right:

post #3923 of 6483
Quote:
Originally Posted by Fateye View Post

I tried using the fingers and it didn't really help. Running a pixel repair program now.
It looks like this on the bottom right:

I bought two 27Q LED-P from this same seller, and one monitor has the same problem like yours: stuck green pixels along the right edge (and more concentrated at lower right corner like yours, but also concertraded around right upper corner), and backlight bleeding on all 4 edges and all 4 corners. The seller (LIGHTSPACE/ASTROBILE) simply ignored me emails and did not respond to paypal claim, so paypal now wants me to pay the shipping for returning the monitor to Korea, it would cost me $125 to ship one monitor using USPS, and $400 to $700 if using UPS/FEDEX/DHL.

Never, never, buy from this seller: LIGHTnSPACE who also uses another name ASTROBILE
Edited by user33 - 12/11/12 at 9:40am
post #3924 of 6483
Quote:
Originally Posted by Koehler View Post

I would ask for a replacement. My Benq monitor had 3 dead pixels and severe backlight bleeding and I replaced it with a Samsung S23A950D and it's been perfect with no dead pixels.
Stuck pixels aren't a huge deal though. They usually become normal pixels after a few weeks of usage.
However I would still contact the seller and ask him for a replacement.

I have almost the identical problem (more than 20 stuck green pixels on the right edge, see my posts from 11/30/2012 and forward) from this seller. He may had just selling the defected monitors as normal monitors on eBay.

When I emailed him the pictures of the defective pixels and asked for a replacement, the seller simply ignored my emails and all my paypal complaints. The seller knows it costs a lot to send the monitor back to him, he is betting on that we might just keep the monitor, but I won't, I am putting more pressure with paypal now to ask paypal to require the seller to absorb the shipping cost since the seller never complied with paypal rules that require him to communicate with buyers to resolve the problems.

I urge the buyer to do the same: ask eBay/paypal to require this seller to pay the return shipping cost, this will be two complaints in a roll for the same seller with the same product that has the exact same defects, the seller is dishonest and arrogant, unbelievable!
post #3925 of 6483
Quote:
Originally Posted by user33 View Post

I have almost the identical problem (more than 20 stuck green pixels on the right edge, see my posts from 11/30/2012 and forward) from this seller. He may had just selling the defected monitors as normal monitors on eBay.
When I emailed him the pictures of the defective pixels and asked for a replacement, the seller simply ignored my emails and all my paypal complaints. The seller knows it costs a lot to send the monitor back to him, he is betting on that we might just keep the monitor, but I won't, I am putting more pressure with paypal now to ask paypal to require the seller to absorb the shipping cost since the seller never complied with paypal rules that require him to communicate with buyers to resolve the problems.
I urge the buyer to do the same: ask eBay/paypal to require this seller to pay the return shipping cost, this will be two complaints in a roll for the same seller with the same product that has the exact same defects, the seller is dishonest and arrogant, unbelievable!
i like how you act. those stopid sellers who leave their customers to rot after they got their product should get a huge bootkick.
let us know how your story develops smile.gif
dont bet on it that the seller can pay returning shipping costs though.

But buy this product again but then from BCC or AW. everyone's happy with those guys.
post #3926 of 6483
Quote:
Originally Posted by borgqueenx View Post

i like how you act. those stopid sellers who leave their customers to rot after they got their product should get a huge bootkick.
let us know how your story develops smile.gif
dont bet on it that the seller can pay returning shipping costs though.
But buy this product again but then from BCC or AW. everyone's happy with those guys.

The seller, lightnspace / astrobile, is really not smart in this business: by cheating 2 buyers in a roll, and got exposed in a forum where many potential buyer consult before making buying decisions, he has lost a lot of potential business!

I had reasoned with him, letting him know that I will post my buying experience here, he can either use that as an opportunity to show the potential buyers that he is trustworthy and he treats care of his customers right, or he can screw his customers and I will post what he did to us here, and he would surely be hurting his business with his own actions, but he chooses to screw his customers. I hope from now on he won't be able to screw anyone who reads this forum.

This seller thinks as long as I can't leave negative feedback on eBay, his scam won't be exposed, but he is wrong, and he must now deal with the consequences.
post #3927 of 6483
Quote:
Originally Posted by user33 View Post

The seller, lightnspace / astrobile, is really not smart in this business: by cheating 2 buyers in a roll, and got exposed in a forum where many potential buyer consult before making buying decisions, he has lost a lot of potential business!
I had reasoned with him, letting him know that I will post my buying experience here, he can either use that as an opportunity to show the potential buyers that he is trustworthy and he treats care of his customers right, or he can screw his customers and I will post what he did to us here, and he would surely be hurting his business with his own actions, but he chooses to screw his customers. I hope from now on he won't be able to screw anyone who reads this forum.
This seller thinks as long as I can't leave negative feedback on eBay, his scam won't be exposed, but he is wrong, and he must now deal with the consequences.
/care for the guy.
1. This topic is long, very long.
2. There are alot internet sites, alot.

This means only a very small portion of his future buyers wont do business with him. Probaly less then 1/100.
post #3928 of 6483
Quote:
Originally Posted by borgqueenx View Post

/care for the guy.
1. This topic is long, very long.
2. There are alot internet sites, alot.
This means only a very small portion of his future buyers wont do business with him. Probaly less then 1/100.

Best case I would say 2 buyers get turned away lol.
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post #3929 of 6483
Quote:
Originally Posted by Layo View Post

Speaking for my own country, which is completely terrible and everything here is 50% more than in US I could've purchased cheapest crossover for $450 with all costs and taxes (assuming i cheated and valued the package as $150) I decided to screw that and picked up pretty cheap U2713HM for $615. From what I saw on videos, the korean monitors' stands are beyond pathetic while the Dell has completely awesome and solid as rock stand. Not even talking about the customer service Dell provides and 3 year warranty. While having korean monitor you have to pray for it to even turn on and it's probably going to die within week after warranty expires. Also while RMAing korean monitor those people are making you feel like you are pain in the ass and how dare you to even bother them. Crossover looks very nice but I would rather have known Dell with easy and elegant look which is also awesome. Yes, I've never owned a korean monitor but I've seen tons of videos. If around 3000 sold monitors (all 3 brands) are able to generate around 1500 pages of problems, something must be wrong.
Think about it if the extra $150 is worth it.
Tl;dr, koreans are crap, dell or any other brand (even Acer or ASUS) dominates them. If you want a good screen, save money.

Uh, how is $615, 50% more than in the US???

In Singapore, I bought my Crossover for $350sgd vs the Dell u2713hm at $800. If the dell was $600 then I would have gone for that but I personally think it is one of the ugliest boring cheap plastic monitors out there, but it is cheap.

I personally love the steel frame of the Crossover, looks like it belongs in a tank and goes well with the aluminum casing of the Mac products.

Yeah, theres more risk buying these Korean monitors but more reward too. After reading these threads I don't know why people buy from anyone but AW, they're the only one that seems to engage the community.
post #3930 of 6483
Common logic dictates that those with problems post here as it's the biggest forum (I've seen anyways) on these monitors (Crossover club, shimian, catleap, etc) Thus if any buyers do have problems they'll be shown here if they bother to ask and not just keep it between themselves and the seller. You can't use any amount of thread pages as a track record of product reliability and performance. The poll was a pretty good indicator, some had problems with their monitor, not a super majority as your implying.
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