This is Nancy kim from AW.
We just began our promotion for CrossOver monitors and now we are able to provide PP (Pixel perfect) monitors.
Please visit our store to check and we are welcome to receive any questions and requests.
Please do not compare with any of those sellers who provided monitor at lowest price and never came back to solve problems/issue caused on monitors.
As I finally finish monitoring OCN, I've reported Lightnspace to CrossOver for not qualified seller for dealing CrossOver products.
It is very cruel for me to make a report but it is necessary to keep CrossOver product reputation and quality.
I also fully acknolwedge on that I should be more quick and prompt to make response to buyers before become so :Dfrustrated.
I will do my best to assist you better.
And please, compare CrossOver monitor to Dell/HP/Apple is comparing like David and Goliath or maybe Samsung vs Apple? . (At my own perception.)
However, considering its price and quality, CrossOver monitors worth the value.
I know that the return, replacement process sucks.
That part, we are working on to solve but as you know, small company , perhaps small seller on ebay like AW, There's some sort of things that we could not make complete satisfaction to our customers including issues such as customs duty/tax, using various carriers for various countries, return process and so on.
For me, it's been about 8 months that I joined in AW and made whole lot of sales of CrossOver monitors, received thousands messages came from 40+ countries.
I was mad, sad, upset and some days and night, I cried because of the cruel messages that I received from buyers,stressed, surprised, happy, glad, proud and now I want to share all experiences with buyers; to be on buyer's side to solve issues. AW became well- known monitor seller from various Forums and I sincerely appreciate to all buyers who were willing to share their wonderful experiences and recommended us to close friends and families.
I become so talkative.. Haven't I?
All I wanted to say is that, Thank you it has been a great honor to have you and made us to be known for good seller.