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CrossOver 27Q LED/LED-P, 27M LED, & 2720MDP GOLD LED Monitor Club - Page 457

post #4561 of 6483
Quote:
Originally Posted by Heidi View Post

So, are their power bricks of any good or not, and how many of them actually blow up...and then, what is the remedy then of that situation?

they aren't bad. and if it goes out replace it. they are $20 on ebay. any monitors power supply can die. just like any electrical device with a power supply can die.
post #4562 of 6483
Quote:
Originally Posted by m.oreilly View Post

just happened again...
just needed to tighten dvi cable... redface.gif
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post #4563 of 6483
I purchased a Crossover 2730MD-P last week from Deam-seller. After turning on the monitor and testing it for about 20 minuets it faded to black as if it were going to sleep. To get the picture back I turned off the power, unplugged the the DVI (I'm using DL-DVI), replugged DVI. It'll work for another 30 seconds tops and goes out again.

I tested it on my personal computer with a GTX 660 Ti. I also tried it on an Xbox and PS3 with the same results. I read on this forum and others that it could be a bad power brick or an outdated PCB.

I contacted the seller and this is the response that i got:

Hello.
Thank you for your message.

First of all, we are very sorry for your inconvenience.

To isolate the problem, Could you take a video that can show us the faulty display, cable,
graphics card name (start-control panel), desktop tower body, resolution setting, power brick (220V or 110-240V)
and try a single monitor (instead of dual monitor).

You can upload the video on youtube and give me the link.

Once you send us a video or photo, I'll have our technician check it to find out what's wrong.
This video is to check all the product usage environment and find out the cause of the malfunction correctly.

If we agree that your monitor is faulty, you can send it to us. Then we check again if it is faulty.
If it is you give you exchange or full refund. Otherwise, we give you refund or send it back to you but round-trip postage is your responsibilities.
If you just want to buy PCB Board, we can't check ourselves if it is faulty or not, so we need to charge you the price for PCB board.

Please feel free to ask if you have any further questions.

I am sorry again for your inconvenience and for your patient.
Thank you.

Best regards,




- dream-seller

Has anyone else run into this problem? Any advise or suggestions would be much appreciated.

Thanks
post #4564 of 6483
My 27q arrived today just before setting off for work, only took 4 days to UK. So I excitedly opened it and checked the back and through the white grill I can see a large green PCB with a smaller blue PCB in the middle of the monitor rear... so guess I have the bad PCB? When turned on I noticed quite heavy light bleed at both bottom corners. Then I tried baldurs gate enhanced and the image flickered badly until exited the game. At least there aren't any dead pixels (I think). I really don't wanna send this beauty back. I've connected my own power lead to the supplied charger and I've ordered a new dvi-d to see if that helps. I'd be grateful for any advice on these issues. Can I tighten/ loosen the back screws to reduce the light bleed? Is the bleed a good enough reason to ask for a replacement. Thanks for any help folks!
post #4565 of 6483
Quote:
Originally Posted by sintinian View Post

My 27q arrived today just before setting off for work, only took 4 days to UK. So I excitedly opened it and checked the back and through the white grill I can see a large green PCB with a smaller blue PCB in the middle of the monitor rear... so guess I have the bad PCB? When turned on I noticed quite heavy light bleed at both bottom corners. Then I tried baldurs gate enhanced and the image flickered badly until exited the game. At least there aren't any dead pixels (I think). I really don't wanna send this beauty back. I've connected my own power lead to the supplied charger and I've ordered a new dvi-d to see if that helps. I'd be grateful for any advice on these issues. Can I tighten/ loosen the back screws to reduce the light bleed? Is the bleed a good enough reason to ask for a replacement. Thanks for any help folks!

Who did you buy from?
post #4566 of 6483
AW
post #4567 of 6483
I moved from Florida to California and shipped my Crossover, which I bough from AW back in June, via UPS. When it arrived here the package was dented and when I hooked the monitor up the image faded away immediately, with the backlight remaining on.

I've tried to keep testing it and the length that the image stays is random, ranging anywhere from a couple seconds to several hours before fading away again. I'm assuming that the PCB was damaged somehow in shipping, as the monitor was working absolutely perfectly for 6 months, until I gave it to UPS and the got it back from them. I've reported it to UPS as I had insurance and declared a value of $500, asking a replacement cost of $400 (originally purchased for $390). If they fail to pay for breaking it, does anyone think I would be able to get a new PCB from AW or another supplier to fix the issue?
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post #4568 of 6483
is anyone running the 2730 or 2770 OC edition of the crossover monitor? what are your opinions on it?
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post #4569 of 6483
is it worth it to get a IC version with more colors and higher refresh rate, or just stik to the other models?
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post #4570 of 6483
Quote:
Originally Posted by Futzy View Post

I moved from Florida to California and shipped my Crossover, which I bough from AW back in June, via UPS. When it arrived here the package was dented and when I hooked the monitor up the image faded away immediately, with the backlight remaining on.

I've tried to keep testing it and the length that the image stays is random, ranging anywhere from a couple seconds to several hours before fading away again. I'm assuming that the PCB was damaged somehow in shipping, as the monitor was working absolutely perfectly for 6 months, until I gave it to UPS and the got it back from them. I've reported it to UPS as I had insurance and declared a value of $500, asking a replacement cost of $400 (originally purchased for $390). If they fail to pay for breaking it, does anyone think I would be able to get a new PCB from AW or another supplier to fix the issue?
Quote:
Originally Posted by Lucidity View Post


...Has anyone else run into this problem? Any advise or suggestions would be much appreciated.

Thanks

that's what mine did. the fix was to open it up, and press on all the connectors inside the monitor, including the one under the shield near the top. no issue since.
Edited by m.oreilly - 1/21/13 at 2:34pm
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apple copy Thermaltake Toughpower Grand modded Lian Li Rat 7 
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