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Corsair's Response to Leaking H100. - Page 2

post #11 of 35
Thread Starter 
Quote:
Originally Posted by k0rnh0li0 View Post

corsair is #1 they even replaced your GPU and they dont een deal with GPU's but i'm wondering why they paid for your GPU when obviously corsair doesn't deal with it. but anyways you got the best of both worlds

Many people say Corsair will replace any component damaged from their product.
I cleaned my GPU and and had it running fine but with a heating problem. It ran quite high while it was idling. I told them I really didn't want to send it in because it was a no biggy but they insisted I should because the damage could increase over time.
So now I'm left with no 560ti448 but the money I spent on it in the first place. Works great because I can just use it on a 680 biggrin.gif
post #12 of 35
Thread Starter 
Quote:
Originally Posted by Hatchet View Post

Thanks for posting back with this. To often we only hear the horror stories.
Glad to hear corsair stands behind they're products.

Yeah I heard a couple and heard that many people try to take advantage of their replacement service. I figured since I had no intention to and I just wanted my H100 replaced, that I'd post a legitimate review. smile.gif
post #13 of 35
yeah but i wonder what their basing the GPU by MSRP?
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post #14 of 35
This is the reason I always weigh customer service so heavily when purchasing parts. You not only have to consider price and performance, but durability and whether or not that company will stand behind their products. GO CORSAIR!!!!
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post #15 of 35
There have been a few stories on OCN about Corsair's customer service, especially in relations to their H-series coolers and how good their service really is. Corsair products have always been great to me and the one problem that I had with their RAM was an easy fix via RMA. Sent in my defective sticks and within 3 days I had new ones waiting for me on my doorstep. Great company.
    
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post #16 of 35
Quote:
Originally Posted by GoldenTiger View Post

Their product caused the damage.... it was the right thing for them to do. smile.gif

True, but sadly not many companies do the "right" thing.
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post #17 of 35
Not gonna lie I only went watercooling because I knew if it failed Corsair would have my back, never have been more proud to say I bought a product than I have been since I switched over to corsair.. (PSU, RAM, and H100 smile.gif )
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post #18 of 35
Wow, I wish I would of known about this, I had to rma a corair hx620 b/c one of the sata cables shorted, and melted on an a patriot inferno ssd.
They were great they sent me the replacement psu, and it's working wonderfully, but I still had to replace the inferno out of pocket.

They do have excellent customer service, I'm wondering if I should email them about this, I'm not expecting them to cover it.. but it would be nice.
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post #19 of 35
OP, Thanks for sharing your experiences. This is the reason Corsair is so highly regarded among PC enthusiasts.
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post #20 of 35
corsair is really consistent with their awesome customer service. i think it was only like a week ago where someone posted another good customer service experience with corsair.

putting that aside, i hope corsair makes a few adjustments, the fins are really close and you can easily push the screw over those fins.
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