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NCSoft sucks/Problem fixed! - Page 4

post #31 of 54
Quote:
Originally Posted by Mkilbride View Post

Yes, we're talking in a PM,he's got my ticket number now and he's going to look over it, so it should work out, hopefully.

For those asking why I didn't just trust him in the first place; I would like to remind you, he had 2 posts at that point, and no Vendor Rep logo, and was asking me to send my account information to a private email. So, if I wasn't suspicious, I'd almost believe I deserved to lose my account. tongue.gif

This.

When he wlevitt (spelling?) first jumped into this thread, his first post in this thread was only his second post on OCN period. He was a fresh new member from Nov 2011, and nobody knew for sure who he was, and that he really was somebody from NCSoft like he was claiming.

Remember, I could claim I worked at NCSoft, ask for your account information and passwords and such....and then I'd have that information to use for myself. Anybody could do that. He could've googled for the names of people at NCSoft, setup a fake email @ncsoft, and used that information to gain account access.

However he has checked out with Chipp, so that makes him a vendor rep in my book. I've asked Chipp what the precautions we take are, and I assure you it has NEVER given us a problem in the past. So its safe to say that this guy is in fact legit. But we didn't KNOW that before, that's why all the suspicion. He's legit though, so no worries. smile.gif
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post #32 of 54
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post #33 of 54
Was my bad... as I'd only previously visited for advice about a gaming laptop (and got pointed a great Sager NP8170 from XoticPC, thanks OCN biggrin.gif) I was definitely coming out of the blue to help.

We're helping him out now; Mkilbride will have his Guild Wars account in about an hour.
post #34 of 54
Now, that's support!
    
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post #35 of 54
Nice work! Great service.
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post #36 of 54
Good to see that you got you account back, guess NCSoft isn't so bad after all thumb.gif
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post #37 of 54
Excellent, this is great to hear! thumb.gif
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post #38 of 54
Ncsoft has helped me regain my forgotten password this is why i will continue to support a company that works with there customers. Cant wait for Guild Wars 2 already getting 2 copies for me and my son, so as father and son can reclaim the continent of Tyria. biggrin.gif
 
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post #39 of 54
It's nice to hear that his account will be fixed.

And Wleverett, Welcome to Overclock.net and Thank You for being here. I'm always happy to see vendor representatives in person here.
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post #40 of 54
+1 for a great vendor rep!
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