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Hey BitFenix Guy!!! ...

post #1 of 2
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Dude... you guys HAVE to put some directions in with your Spectre Pro Fans, Seriously. I bought two of them tonight and they're the first LED fans I've bought. I don't know what your jumper thing is so I plug in the fan and have no LED. So I plug in the 2 prong connector marked LED and can't find anything that it'll connect to except the 3 pin fan socket on my MoBo... I give it a shot and literally within 5 seconds there are FLAMES IN MY CASE that little cable gets to much juice and it goes up in flames immediately, in this case right on top of the 570 I bought this weekend, inside of the case I bought this weekend.

Maybe there are only 2 of us in the world that have done this but I found the other guy in the first link that came up from googling 'LED Fan Connector' it was a thread from Whirlpool and the guy starting that thread had done the same thing.

I bought the fans from Canada Computers and asked if they had any LEDs that included a turn off switch and a few staffers said 'No' so apparently not even people working in computer stores have heard of your Hydra or, presumably, would have known where to connect your LED cable. Put some directions in your box, I'd rather pay the extra nickel per unit than have Flame in my rig.

After a year and a half with a 902 and it's 'always on' LED's I'll say that the Hydra idea is cool as balls. I'd buy one if I knew where I could get one in Toronto. Also, are all of your fans supposed to come with molex to 3 pin adapters? One of mine did, and one didn't. And now that I've torched that LED/Hydra connector cable is there some way, aside from buying another fan, to get a replacement in case I am able to find a Hydra in Toronto?

Thank You,
Bill

*Apologies if this not the correct forum for this post
Edited by BillOhio - 3/26/12 at 6:22pm
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First Build
(21 items)
 
  
CPUMotherboardGraphicsGraphics
4770k GIGABYTE GA-Z87X-UD3H 7950 Windforce 7950 Windforce 
RAMHard DriveHard DriveHard Drive
Kingston HyperX 1600 16gb ddr3 M500 256GB SSD Sandisk 250 GB SSD 1TB Samsung HDD 
Optical DriveCoolingOSMonitor
Asus BluRay player H100i Win 7 Asus PB278Q 
MonitorMonitorMonitorKeyboard
Asus PB278Q Dell U3415W 27" Cintiq Corsair K70 RGB 
PowerCaseMouseAudio
Supernova 850 G2 Corsair 650D Corsair Sabre Audiengine A4's/Jamo Sub/Denon D2000 Cans 
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post #2 of 2
Quote:
Originally Posted by BillOhio View Post

-snip-

Sorry to hear about the flames in your case...

It's a couple of times I've heard the "put directions on your fans" suggestion, so I definitely will bring that up to our product manager/team. I'm assuming these are the airflow direction arrows on the fan?

The other way that I believe you're trying to say, is "add an instruction manual for your fans". We have not had troubles with our regular spectres which also had the same 'on the fly' led switch.

Now, as with the LED's. They're essentially like your hard drive LED, and your power LED. [They are also 2 pinned (+/-) and they are not meant to be plugged into the fan socket in your motherboard] They are not meant to have additional electricity added to them. By plugging them to the motherboard fan header, you essentially caused a short.

The LED's, turn on and off, according to the fan speed. Please see this video for a more detailed explanation:
http://youtu.be/chZLtKUMd_E?t=2m51s

Our BitFenix hydra, has been discontinued. However, this coming April, we will be launching a newer version of it, along with a new fan controller (which will be able to control your LED's on or off).

Please send in an email to support@bitfenix.com. After all, this is a end-user mistake and not a manufacturer defect. (link them to this thread)

If you have any other questions, or if my response was unclear, let me know!
Edited by xbournex - 3/27/12 at 12:59am
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