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Software to monitor my internet connection ...

post #1 of 11
Thread Starter 
Hey all ...

I hope someone can give me some help here ... ... I am looking for software that can monitor my internet connection because my line keeps dropping and my speeds are all over the show ... ... my ISP is saying that unless I can prove what I am claiming ... they refuse to help me with the matter ...


All information would be greatly appreciated ...
Kind Regards.
Edited by Emissary of Pain - 4/10/12 at 10:13am
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post #2 of 11
I used this when i had problems with my wifi http://www.pingtester.net/. You can use it for free for a month.
It pings to a location of your choice and you can then see where you have package loss/high latency.
In my case my router was badly configured, it broadcasted on a too low frequency.
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post #3 of 11
Thread Starter 
Hey man ...

Sorry for the late reply ... I have been out and about on many business trips ...

I think that y router is faulty and will be buying a new 1 as soon as my funds are more readily available ... my ISP claims that I damaged the router myself ... haha ...

anyway ... thanks so much !!
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post #4 of 11
Any chance you can use meaningful titles next time please. Clickbait and intentionally ambiguous headlines are evil.
post #5 of 11
Thread Starter 
Quote:
Originally Posted by Plan9 View Post

Any chance you can use meaningful titles next time please. Clickbait and intentionally ambiguous headlines are evil.

Well my apologies ... ... didn't think that it would be a problem ...

Seems u here now ... how bout some advice that helps ??
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post #6 of 11
Quote:
Originally Posted by Emissary of Pain View Post

Well my apologies ... ... didn't think that it would be a problem ...
Seems u here now ... how bout some advice that helps ??

Something like the ping tester app would do - it would mean you'd need to leave a machine on 24/7 though.

Also, your router might keep logs about connection drop outs. So have a look through it's web control panel to see what (if any) logs are available.

You could also run http://speedtest.net to measure your connection speed. However please bare in mind that during peak time, speed will be slower. This is not your ISP being bad, it's a simple fact that you share the connection from your cabinet to the exchange (this is often referred to as "contention ratio") and all retail broadband packages over subscribe the number of connections vs the size of the pipe (on the assumption that not everyone will be online at the same time and streaming 1080p movies). Thus the more people online (ie peek time), the slower everyone will be.
post #7 of 11
Thread Starter 
unfortunately my router doesn't log dropped connections and this is getting much worse ... especially after upping my line speed to 10mbps ... if I lower it to 4mbps I battle to do online gaming ... so I can't really test how stable the connection is ...


I will get that ping tester installed and leave my pc on for a day or 2 ... my OC is stable so that shouldn't cause a "stress" issue ...


Will report back as soon as I have more info ...
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Samsung Evo 250GB SSD Samsung Evo 250GB SSD 2x 4TB WD Black Corsair H110i GT 
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Win 10 Pro  Dell U2412M Coolermaster Mech (brown switches) Corsair RM1000i 
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post #8 of 11
Thread Starter 
Sorry for the double post ... sending this from my phone and the edit function is giving me problems ...


Which would be the best IP addresses to ping ...
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Gaming Rig
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CPUMotherboardGraphicsRAM
i7 4960X @ 4.6GHZ Asus Rampage IV Black Edition Asus GTX 1080Ti FE 16GB Corsair Dominator Platinum @ 2133mhz 
Hard DriveHard DriveHard DriveCooling
Samsung Evo 250GB SSD Samsung Evo 250GB SSD 2x 4TB WD Black Corsair H110i GT 
OSMonitorKeyboardPower
Win 10 Pro  Dell U2412M Coolermaster Mech (brown switches) Corsair RM1000i 
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post #9 of 11
Quote:
Originally Posted by Emissary of Pain View Post

Sorry for the double post ... sending this from my phone and the edit function is giving me problems ...
Which would be the best IP addresses to ping ...

I usually just ping google.com
post #10 of 11
Quote:
Originally Posted by Emissary of Pain View Post

Hey man ...
Sorry for the late reply ... I have been out and about on many business trips ...
I think that y router is faulty and will be buying a new 1 as soon as my funds are more readily available ... my ISP claims that I damaged the router myself ... haha ...
anyway ... thanks so much !!

Sorry for the semi-necro. But before you buy a new router you should check if there is an option in the router config (just enter your router's IP in your browser) where you can change your broadcast frequenty. In my case there was a slider which i could move from 1 to 13. When it was on 1 i had 200 ms, lots of disconnects and a lot lower download speed then i should have. When i set it to 13 i had lower ms than my desktop which was connected with an ethernet cable, never had disconnects and the downloadspeed i should have.
2013
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Intel Core i7 2700k GIGABYTE GA-Z77-D3H Sapphire HD 7870 XT Boost G.SKILL 1866 Sniper 2x4 GB 
Hard DriveHard DriveOSMonitor
Samsung 840 Basic Crucial MX200 Windows 10 HP IPS 23-inch 1080p 
PowerCaseMouse
Be quiet! BN144 System Power 7 500W NZXT Tempest 210 Zowie FK1 
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2013
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CPUMotherboardGraphicsRAM
Intel Core i7 2700k GIGABYTE GA-Z77-D3H Sapphire HD 7870 XT Boost G.SKILL 1866 Sniper 2x4 GB 
Hard DriveHard DriveOSMonitor
Samsung 840 Basic Crucial MX200 Windows 10 HP IPS 23-inch 1080p 
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