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[CNet] Best Buy feels Amazon squeeze, to close 50 big-box stores - Page 4

post #31 of 207
Quote:
Originally Posted by iDeaL7 View Post

and yes, I am looking for another job, lol. The "selling tools" they want you to use are basically interrogating and bullying a customer into buying the said up-sell and attachments.

I remember CompUSA was the same, either you'd never see an employee or they're buzzing around looking and picking out random lower-end graphic cards at the $300+ price :L
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post #32 of 207
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Originally Posted by guyladouche View Post

One thing I will say is that--for whatever reason--BB's computer and television prices are as good if not better than online etailers. I'm more likely to go and buy my TV from BB and drive it home for less hassle than buying it and shipping it from an etailer. If something goes wrong with it, it's also much easier to deal with in-store return/exchange than some faceless RMA process--and then leave the item on your doorstep for pickup (much less having to take it to the postal/shipping service, which kinda negates the advantage of not having to deal with a physical store, if that's your goal).

BM shops still have the lead on big and bulky items that you really do not want to buy sight unseen. I think that's less of an indication of BB's strengths as it is a physical and logical reality. Also, the prospect of returning a 60" tv online versus a storefront, which would you rather do? These are the realities that keep people shopping locally for items like this.
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post #33 of 207
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Originally Posted by DoomDash View Post

I love to ask their employees questions and laugh at there answers ( to myself ). It's funny because I remember applying there a few years ago, even dressing up and bringing in a printed out resume, and I could not get anyone to talk to me. I always got "just apply online and thats all you can do". Sad thing is I know more about games and computers than 99% of these fools, and I do it for a hobby with out being paid for it, yet they wouldn't hire me because I didn't have retail exp in recent years. Their terrible employees and hiring process is part of the reason they are such a joke.
Of course I'm not talking about all of their employees, but a large amount of them.

I know what you mean. When I broke my mouse I went to buy a replacement mouse so I can play game for alittle while while I am waiting for my other mouse in the mail to come in. The guy came to me and ask me if I need help, so I ask what's the dpi on this mouse. He told me that mouse don't use dpi and that they only use lazer. I just stare at him blank and just walk off. Yeah I could of bought the mouse but I am use to 5000 dpi mouse and everything else is too slow for me now.

And also I remember trying to buy a monitor for a friend of mine since he didn't want to order it from online. The guy try to help me and it went from helping me choose a monitor (don't know much about monitors and he didn't either tongue.gif) into trying to sell me a pre-built desktop. I guess they train their employee to be salesmen instead of having knowledge of computer.
post #34 of 207
Think of the implications to the communities where these stores will be closed. I highly doubt companies like Amazon will swoop in and save the jobless from the store closes. Don't get me wrong I don't like there prices and shop Amazon, Newegg and the others online...But I also do spend money at Best Buy. It's great when you can save a buck but when the retail workers are no longer employed it will be harder on a community and also hard on the online stores since the money won't be flowing as easy and quickly.
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post #35 of 207
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Originally Posted by tsm106 View Post

BM shops still have the lead on big and bulky items that you really do not want to buy sight unseen. I think that's less of an indication of BB's strengths as it is a physical and logical reality. Also, the prospect of returning a 60" tv online versus a storefront, which would you rather do? These are the realities that keep people shopping locally for items like this.

True.

But with new imposed pricing contract agreements from TV manufacturers imposing on retailers, the ability to discount TV's sufficiently enough to get people to come into B&M stores to buy them is going downhill.
    
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post #36 of 207
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Originally Posted by beers View Post

Easy, lower your ridiculous overhead on prices and you'd keep your customers.

Some of their stuff is horribly priced, but I got my laptop from there 2 years ago for a few $100 less than what similar was going for two years ago. Sure it only had 6GB instead of 8GB and a 1600x900 screen... but I've always considered that a plus as it is better suited to the GPU than 1080p anyway. Also got my 46" HDTV there for $500+ a year ago.

PC components are usually horribly priced, but sometimes they throw something on clearance for cheap.

I guess I kinda like BB.
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post #37 of 207
Is this only the USA division of best buy? I work at Best Buy Canada ( Diff corporation) and we made money this quarter as was discussed in out meeting last week.
I hear that the USA Best Buy division will be adopting some Canadian policies, tactics as we have fared better than they have these past few years.

Good place to work though for part time, loser customers all the time but other than that all good and fun =)
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post #38 of 207
Quote:
Originally Posted by guyladouche View Post

True.
But with new imposed pricing contract agreements from TV manufacturers imposing on retailers, the ability to discount TV's sufficiently enough to get people to come into B&M stores to buy them is going downhill.

I thought that was supposed to help the BM shops taking away the online advantage?
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post #39 of 207
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Originally Posted by newbrevolution View Post

Think of the implications to the communities where these stores will be closed. I highly doubt companies like Amazon will swoop in and save the jobless from the store closes. Don't get me wrong I don't like there prices and shop Amazon, Newegg and the others online...But I also do spend money at Best Buy. It's great when you can save a buck but when the retail workers are no longer employed it will be harder on a community and also hard on the online stores since the money won't be flowing as easy and quickly.

True, as I only buy movies, tvs, and video games from my store, but everything else I buy from Amazon, Newegg, etc. and my managers hate it.
post #40 of 207
Thread Starter 
Quote:
Originally Posted by KarmaKiller View Post

GOOD!
Hopefully they go out of business and a GOOD electronics store will take their place. I have much hatred for Best Buy. (it hurts to say that name even)
The overhead they charge is ridiculous, and the 'support' (I use that term loosely) is by far one of the biggest scams in the business. I had to sit and listen to people complain about how they paid extra for support from BB, and yet they do nothing but turn the customer back to the manufacture if there is a real problem. Now if you have a virus, they will be happy to charge you a couple hundred bucks to do a factory wipe of the laptop, which is a built in feature on almost every major brand PC.
mad.gif

Yep, scam city...

That's exactly why I don't ever buy any additional plans when purchasing items, it's a rip off!

They prey on clueless consumers, risking their business brand name & reputation..

Best Buy deserves to fall, sincerely...
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