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Random BSOD code 3b

post #1 of 22
Thread Starter 
As the title speaks for itself, does anyone have any idea of what could cause that, or even what does it means.

Thanks
post #2 of 22
Hello! smile.gif

Can you please navigate to C:/Windows/Minidump and zip / rar up your latest dump files? Once you've done that, please attach the zip / rar to your post by clicking the paperclip icon in the reply / post box.

If there are no files there, you may have it set to writing Kernel Memory Dumps rather than Small. If so, the DMP will be located in C:/Windows itself and named MEMORY.DMP.
post #3 of 22
Thread Starter 
Ok I'll do that when I'm back from work smile.gif, I'm tired of that it happens about twice a day mad.gif

Here we go, just happened 5minutes ago wink.gif
033112-26145-01.zip 26k .zip file
Edited by denial_ - 3/30/12 at 10:48pm
post #4 of 22
Thread Starter 
Bump for the sake of my poor keyboard rolleyes.gif
post #5 of 22
I was about to post on this forum again when I saw your post biggrin.gif

You can check my posts:
http://www.overclock.net/t/1237979/bluescreen-3b-error-code#post_16876889
http://www.overclock.net/t/1238310/bluescreen-loop#post_16881938

You should really download this:
Quote:
Originally Posted by grayfox99 View Post

Try this software.. WhoCrashed. Should run in safe mode.
http://www.resplendence.com/downloads
As long as you have minidumps enabled and a dump file was created, press the Analyse button, and it will usually tell you which driver caused the bluescreen.

Really helped me finding faulty drivers.

Best luck thumb.gif
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post #6 of 22
Quote:
Originally Posted by denial_ View Post

Ok I'll do that when I'm back from work smile.gif, I'm tired of that it happens about twice a day mad.gif
Here we go, just happened 5minutes ago wink.gif
033112-26145-01.zip 26k .zip file

Hello, my apologies for missing the update of this thread smile.gif

The dump you've attached points to the culprit as ntkrnlmp.exe, which is a Microsoft file. It's very unlikely that Microsoft files are the actual causes of BSODs and they are just "placement culprits" as Windows doesn't know what the original cause is. The reason for Microsoft files being very unlikely to be the cause of the crash is because they're protected by the SFC (System File Checker).

After looking at your drivers list, you have sptd.sys listed, which is a core driver for virtualization programs such as Alcohol 120 or Daemon Tools. Both programs and this driver specifically are a VERY LARGE causer of BSODs in the Windows environment. Please uninstall either program you're using, and then use Duplex Secure's SPTD Uninstaller to fully remove sptd.sys from your system.

Please do the following and keep me updated smile.gif

Dump for reference:
Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Icarus\Downloads\033112-26145-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Machine Name:
Kernel base = 0xfffff800`03216000 PsLoadedModuleList = 0xfffff800`0345a650
Debug session time: Sat Mar 31 01:40:39.004 2012 (UTC - 4:00)
System Uptime: 0 days 10:29:54.174
Loading Kernel Symbols
...............................................................
................................................................
..........................................................
Loading User Symbols
Loading unloaded module list
......................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8000329c0b0, fffff880098cceb0, 0}

Probably caused by : ntkrnlmp.exe ( nt!IofCallDriver+50 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000329c0b0, Address of the instruction which caused the bugcheck
Arg3: fffff880098cceb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!IofCallDriver+50
fffff800`0329c0b0 49ff64c070      jmp     qword ptr [r8+rax*8+70h]

CONTEXT:  fffff880098cceb0 -- (.cxr 0xfffff880098cceb0)
rax=000000000000000e rbx=fffffa80116d2b30 rcx=fffffa800f81e930
rdx=fffffa8011885010 rsi=fffffa80116d2b30 rdi=fffffa8011885010
rip=fffff8000329c0b0 rsp=fffff880098cd898 rbp=fffff880098cdb00
 r8=0000000000000000  r9=000000000000000e r10=fffff88003165ca0
r11=fffffa8012255340 r12=0000000000000000 r13=0000000000000001
r14=0000000000000001 r15=fffffa800f83c990
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
nt!IofCallDriver+0x50:
fffff800`0329c0b0 49ff64c070      jmp     qword ptr [r8+rax*8+70h] ds:002b:00000000`000000e0=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  firefox.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8000329c0b0

STACK_TEXT:  
fffff880`098cd898 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IofCallDriver+0x50


FOLLOWUP_IP: 
nt!IofCallDriver+50
fffff800`0329c0b0 49ff64c070      jmp     qword ptr [r8+rax*8+70h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!IofCallDriver+50

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4ec79dd2

STACK_COMMAND:  .cxr 0xfffff880098cceb0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!IofCallDriver+50

BUCKET_ID:  X64_0x3B_nt!IofCallDriver+50

Followup: MachineOwner
---------

0: kd> !thread
GetPointerFromAddress: unable to read from fffff800034c4000
THREAD fffffa800d1b2b60  Cid 11e0.0b60  Teb: 00000000fff8c000 Win32Thread: fffff900c41c6260 RUNNING on processor 0
IRP List:
    Unable to read nt!_IRP @ fffffa8011885010
Not impersonating
GetUlongFromAddress: unable to read from fffff80003403ba4
Owning Process            fffffa801176e060       Image:         firefox.exe
Attached Process          N/A            Image:         N/A
fffff78000000000: Unable to get shared data
Wait Start TickCount      2422687      
Context Switch Count      13499                 LargeStack
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Win32 Start Address 0x0000000071105cd0
Stack Init fffff880098cdc70 Current fffff880098cd480
Base fffff880098ce000 Limit fffff880098c6000 Call 0
Priority 10 BasePriority 8 UnusualBoost 0 ForegroundBoost 2 IoPriority 2 PagePriority 5
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`098cc5e8 fffff800`032922e9 : 00000000`0000003b 00000000`c0000005 fffff800`0329c0b0 fffff880`098cceb0 : nt!KeBugCheckEx
fffff880`098cc5f0 fffff800`03291c3c : fffff880`098cd658 fffff880`098cceb0 00000000`00000000 fffff800`032bdf60 : nt!KiBugCheckDispatch+0x69
fffff880`098cc730 fffff800`032bda6d : fffff800`034b0764 fffff800`033d57a8 fffff800`03216000 fffff880`098cd658 : nt!KiSystemServiceHandler+0x7c
fffff880`098cc770 fffff800`032bc845 : fffff800`033dc638 fffff880`098cc7e8 fffff880`098cd658 fffff800`03216000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`098cc7a0 fffff800`032cd7c1 : fffff880`098cd658 fffff880`098cceb0 fffff880`00000000 fffffa80`11885010 : nt!RtlDispatchException+0x415
fffff880`098cce80 fffff800`032923c2 : fffff880`098cd658 fffffa80`116d2b30 fffff880`098cd700 fffffa80`116d2b30 : nt!KiDispatchException+0x135
fffff880`098cd520 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2

post #7 of 22
I'm only getting 3B's now that I have memory to overclock.
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post #8 of 22
Thread Starter 
Alright I just uninstalled Alcohol 120 and the game depending on it, plus removing SPTD driver using Duplex Secure's SPTD Uninstaller.

Now I'll see in the next few days (or hours, or minutes eek.gif) if I get any other 3b BSOD. Thanks E-Peen biggrin.gif

Just a nickname, I'll take a look at this software if alcohol's drivers was not the problem
post #9 of 22
My pleasure, keep me updated! smile.gif
post #10 of 22
Thread Starter 
Well, maybe it as not only that driver, it did it again when I turned of my computer before going to work. Turning off my computer make it BSOD 3b about 1 time out of 10.

I recently upgraded my RAM from 8gb to 16gb : my computer would crash while playing BF3 because it was full. I ran memtest86 on the new modules for 8hours with no errors, so I can assume they are OK. Maybe it's just time for a clean install thumbsdownsmileyanim.gif.
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