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Corsair H100 / H80 / H60 noise, grinding pump - *fix* + official Corsair response - Page 132

post #1311 of 1734
Thread Starter 
Easy with those experiments, we had a unit die here due to some fan controller fun.

I need a couple of brave folks to test a new adapter, I'm sure Faithh will be one wink.gif But if some of you guys who had the noise and the diode adapter fixed it, would PM me, that would be nice smile.gif
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post #1312 of 1734
Hello, I have read as many post as possible. To try and pin point my issue.

Im hoping someone could shed some light.

I have a Corsair H80 that was purchased from Amazon.co.uk on 4th September 2012, its been running now for a few days and the problems are;

• grinding noise from the pump (but does once in a while stop and sounds ok)
• one fan seems ok (noise level) but the other one is full blast (really loud) all the time. (i have tried the profile reset to no luck)

I have all the lights and working on the H80, can change the profile but does not seem to make any difference.

I wanted to ask if I should go via Amazon.co.uk first or send for RMA to the email for Corsair mentioned in the thread.

If i do advanced RMA do I have to pay?

Also does anyone know of a freephone/tollfree number for Corsair incase i need to speed things up smile.gif.

Are RMA ok for UK.

Sorry for all the question and im sure some are mentioned in this thread but im hoping someone could help me out.

If any more information is required, please let me know.

Thanks in advance.

Edit: Just to add after futher testing, I think only one fan works (locked at full speed) but the air flow was making the other one spin
Edited by MINT23 - 9/7/12 at 6:58am
post #1313 of 1734
Thread Starter 
On top of the rattling pump, the fan controller is clearly broken.
Change the fans order to see if there isn't any issue with the fans.

It's not uncommon for the noise to go away and come back, that's what I call a pump being on the edge.

You should RMA directly to Corsair using the method linked to in the first post of this thread.
If you choose advance RMA, they will put a hold on your credit card until you return the faulty unit. Other than that you won't have to pay anything.

The toll-free number is +1 888-222-4346, you can use Skype to call them for free.

Yes, the RMA works for UK.
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post #1314 of 1734
Quote:
Originally Posted by MINT23 View Post

Hello, I have read as many post as possible. To try and pin point my issue.
Im hoping someone could shed some light.
I have a Corsair H80 that was purchased from Amazon.co.uk on 4th September 2012, its been running now for a few days and the problems are;
• grinding noise from the pump (but does once in a while stop and sounds ok)
• one fan seems ok (noise level) but the other one is full blast (really loud) all the time. (i have tried the profile reset to no luck)
I have all the lights and working on the H80, can change the profile but does not seem to make any difference.
I wanted to ask if I should go via Amazon.co.uk first or send for RMA to the email for Corsair mentioned in the thread.
If i do advanced RMA do I have to pay?
Also does anyone know of a freephone/tollfree number for Corsair incase i need to speed things up smile.gif.
Are RMA ok for UK.
Sorry for all the question and im sure some are mentioned in this thread but im hoping someone could help me out.
If any more information is required, please let me know.
Thanks in advance.
Edit: Just to add after futher testing, I think only one fan works (locked at full speed) but the air flow was making the other one spin

I would RMA through Corsair using the instructions on the first page. It shouldn't cost you anything, they may apply a hold on a credit card though. RMAs from the UK are fine, I've done it twice. Use Skype to call them and it'll be free.

EDIT: NINJA'D BY wlw wl
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post #1315 of 1734
Thanks for the super quick responses.

I will go the RMA route as I should have a better chance on getting the new corrected version (fingers crossed).


"On top of the rattling pump, the fan controller is clearly broken.
Change the fans order to see if there isn't any issue with the fans."

Have just swaped the fans over and it seem which ever fan in in the right connector seems to run full speed.

Thanks for your help.
post #1316 of 1734
Mr WLW Wl ?? I am amazed on how you allowed yourself to EXCLUDE my ideas and my reply to another poster, please keep an open mind and allow people to explore more ideas, I do not need to go the diode route to be able to express myself decently on this forum and get a feedback.from the other users.
post #1317 of 1734
Thread Starter 
RoGDoM -
Wow, I don't really know where that came from, mate, but anyway, allow me to respond.
Was I supposed to comment further on your post? Very well then:

The "fan controller method" was, I believe, the first one that was proven to work, which I even mentioned in the opening post:
Quote:
There are several methods do fix that.
One is to use a big 4-pin Molex fan controller in case of H100 or H80, or motherboard's fan header in case of H60.
I came up with the diode adapter after the initial reports of the fan controller success were reported. (I just mean the time line, not the dependency)

Of course you can't adjust the pump when the controller is in PWM mode, as in this mode it will power it from full 12V, modulating the controlling signal on 4th pin which won't be connected to anything.
You should remember that while H60 has a fan connector to draw its power from, the H80 and H100 are powered from a "generic" 4-pin Molex connector, that's supposed to be plugged directly to the PSU. So you can't just do what you said without an adapter if you have an H80 or H100, one that converts big 4-pin Molex to 3-pin fan header. But then you have to ask yourself if the motherboard fan header (or external fan controller channel) you want to connect it to will be able to handle the constant current, which in case of an H100 with 4 fans can easily exceed 1A?
On top of that you need to make sure that the adjustment is permanent and constant, not variable depending on temperature etc. because, like I mentioned shortly, a few pages back you'll find someone who has just done that - connected his cooler to a motherboard fan header - and it killed the unit dead.
So these are the two big IFs with that method.

What you're doing - running the pump at only 60% speed - will probably kill it.

I didn't exclude anything, I just didn't comment on that because I have already said all of this. Also, this thread isn't only about the diode fix as the title clearly states, and everyone is free to discuss anything related to Hydro series noise (or performance) and so they do, nor is it a "Q/A with wlw" where I answer all the questions and comment on every single post, so I don't really understand your point about not having an open mind. If someone wants to comment on your post then I'm sure they'll do, they don't need my approval or permission, do they.
Edited by wlw wl - 9/7/12 at 6:07pm
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post #1318 of 1734
Quote:
Originally Posted by wlw wl View Post

"Q/A with wlw" where I answer all the questions and comment on every single post, so I don't really understand your point about not having an open mind. If someone wants to comment on your post then I'm sure they'll do, they don't need my approval or permission, do they.
I LoL-ed.

Anyway, as an update... no noise issues reported with the 1229 H100 mounted in the top of the case with tubing facing down. Pump/Block is mounted with the Corsair logo right side up and tubing exiting the block toward the front of the case. I'm thinking an issue that I had was that having the radiator mounted vertically in the front of the case caused air to be pumped through the pump ever to slightly. I don't think the coolant fills up past the tubing inlet and outlets of the radiator if you mount it vertically. I guess that is what you get for buying a closed loop system... really not Corsair's fault as that mounting option is something that would probably be a niche more well suited for custom loops.

Having said all of that I did have to bend out the heatsink on the Corsair Vengeance RAM in order for the H100 to fit in the top of a Corsair 600t. I also had to mount if closer to the side panel and was not able to use the rubber grommeted fan mounting holes in the top. The picture below shows the best out heatsink on the Corsair Vengeance RAM in order for it all to fit.

post #1319 of 1734
Thread Starter 
The loop always has some air, so if the pump was the highest point in the loop, the air was probably trying to go there all the time. Maybe it wouldn't be an issue if the rad was below the pump, but with the inlet and outlet barbs on the bottom of it, not top. Then the air should get trapped in the rad.
In the H50 pump's design the impeller's chamber doubled as a small reservoir, so the problem was even more pronounced there, especially when you tried to mount it upside down (for example on the GPU).
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Hard DriveHard DriveCoolingOS
Corsair Force GT Samsung Spinpoint F3 Custom water. Very custom. Windows 7 x64 Pro 
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post #1320 of 1734
Quote:
Originally Posted by wlw wl View Post

The loop always has some air, so if the pump was the highest point in the loop, the air was probably trying to go there all the time. Maybe it wouldn't be an issue if the rad was below the pump, but with the inlet and outlet barbs on the bottom of it, not top. Then the air should get trapped in the rad.
In the H50 pump's design the impeller's chamber doubled as a small reservoir, so the problem was even more pronounced there, especially when you tried to mount it upside down (for example on the GPU).
Agreed. Unfortunately, the tubing is not long enough for clever mounting options such as tubing and the bottom. Maybe if you were not using the 5.25 bays you could possibly try mounting kinda there, but then it would be higher than the pump so the issue really wouldn't arise.

I totally agree with the H50 and the GPU thing though. You almost need to create some custom brackets in those instances so that you could mount the radiator on the back of the card.

I'm just glad everything seems to be working (though my ASUS Sabertooth Z77 board needs RMAed AGAIN for a faulty iGPU and multiplier BIOS settings thing that wasn't repaired the first time I RMAed it).

Overall, I'm still really happy with Corsair and I am also thrilled that the Overclock.net community really took this on and especially you wlw wl.

Previous setup with the H100 radiator mounted vertically caused HDD Activity noise issues (although thankfully no grinding like my old H100)... prolly air:
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