Overclock.net › Forums › Cooling › Other Cooling Discussions › Corsair H100 / H80 / H60 noise, grinding pump - *fix* + official Corsair response
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Corsair H100 / H80 / H60 noise, grinding pump - *fix* + official Corsair response - Page 165

post #1641 of 1646
4/9/13 at 6:29am
you have to call in for the advance RMA for replacement.
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post #1642 of 1646
5/19/13 at 11:44pm
How long does it take for Corsair to reply to emails as I sent my request over 2 weeks ago.

This is my 4th H80 in 18months, the fan controller died after 2 weeks but I put up with that for 6 months or so as the pump was quiet and actually worked *shock*
However, the pump has now started making the dreaded grinding sound.... getting work done is a right pain in the ass as it's so loud.

Never had so many problems with a product in my life.
Edited by ThermalVent - 5/19/13 at 11:48pm
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post #1643 of 1646
5/20/13 at 8:12pm
best and quickest response is over the phone. email requests usually have been answered in 24/48hrs from my followup experience after first calling them.
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post #1644 of 1646
5/21/13 at 1:16am
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Quote:
Originally Posted by DauhU View Post

best and quickest response is over the phone. email requests usually have been answered in 24/48hrs from my followup experience after first calling them.

I called them up and they told me I had to request it online.

So I went to some weird backsite attached to Corsair: http://corsair.force.com

There you can make, edit, and cancel RMA tickets.

I RMA'ed my H100 this way and I got an H100i in return.
Although the return was bittersweet because the fans it came with made a buzz noise just the previous motor in the H100. -_-

I also RMA'ed my HX 600W PSU that way.
My HX600W was sent in a beat up box with chewing gum plastered on the side.
But I didn't mind because the PSU worked fine.
Edited by kennyparker1337 - Today at 1:21 am
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post #1645 of 1646
5/21/13 at 4:43am
So I emailed them again, no response as of yet.

Is the email address still: RMAservice@corsair.com?

Am I also correct in thinking that this is also for an advanced shipped replacement that won't cost me anything?
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post #1646 of 1646
5/21/13 at 7:20am
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Quote:
Originally Posted by ThermalVent View Post

So I emailed them again, no response as of yet.

Is the email address still: RMAservice@corsair.com?

Am I also correct in thinking that this is also for an advanced shipped replacement that won't cost me anything?

Not sure about the address, but it sounds right.
With Corsair you have to pay the return shipping. They pay for the replacement shipping.
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[C:] OCZ Vertex 4 [128GB] [S:] Samsung Spinpoint F3 [1TB] GPU: Antec Kuhler H2O 620 CPU: Stock 
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[C:] OCZ Vertex 4 [128GB] [S:] Samsung Spinpoint F3 [1TB] [M:] WD Caviar Green [1TB] [B:] LG WH12LS39 BD-RE 
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