Originally Posted by bwebmasta
Thanks George, and hope you get those issues worked out, you have been most informative on updates. Let us know when the new H100 units come so I can RMA my unit, I will wait until then.
One remark I must give on Corsair's forum. I noticed that just about any other brand is censored on that site, why is that? I understand it may be part of the TOU, but why is it part of the TOU? It seems to be very silly to me, and way too restrictive. It's not like anyone is swaying others from using Corsair's products. I know this is a little off topic, but a complaint of many.
A while back some people joined up and started spamming the name of one of our competitors in every thread. Even if it wasn't related. It was a bunch of random accounts, and as soon as we'd ban one, two more would show up. It was immature and stupid, and it made it hard to help people.
Ram Guy (our Tech Support Manager for the past like 10 years) decided to put the filter into place. I'm not sure why it's still there, probably for the same reason. He'd be the best guy to ask about that.
Good news - we have known good units. We've isolated the problem, fixed it, and have put a very aggressive screen in place to catch any "bad" units.
I will have some instructions on who to contact for your RMA later this week - we're just awaiting the arrival of the units and setting it all up from customer service so that people who contact us using this method will get their replacements promptly.