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Corsair H100 / H80 / H60 noise, grinding pump - *fix* + official Corsair response - Page 52

post #511 of 1734
I received my H80 yesterday and installed it but had the grinding noise from the start, doesn't matter if the case is tilted, in a horizontal position or in vertical position. Though I have to say it's not that noisy but it is more audible than anything else in my case(8 fans).

I've been looking into this solution as posted by cooldemon. I wanted to ask can I substitute the 3-pin fan splitter for this -> Sharkoon 3 pin Voltage Adapter Cable.

Thanks!
post #512 of 1734
Thread Starter 
Why 3-pin, you need big 4-pin Molex for H80 and H100. And that cable looks like it's using a resistor so it's not very good, and 9,5V is too low as well (and that's probably not constant).
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post #513 of 1734
@wlw wl

It would look like this

Corsair H80 4-pin molex -> 4-pin molex to 3-pin molex -> Sharkoon 3-pin Voltage -> Scythe fan controller

So 9.5V is too low? I'll have to order one off ebay or somewhere, combed through the entire town today no one has anything similar to it.
post #514 of 1734
Thread Starter 
You don't need that Sharkoon thing, just the first adapter and you can hook it up to any fan controller. Make sure the Scythe controller has at least 12W per channel.
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post #515 of 1734
Huh, I do have the adapter 4-pin to 3-pin, I'll try it once I get off work. I'm using the Scythe Kaze Master, it says it outputs 1A and 12W per channel so that should be good. I'll post my findings once I try it out.

Thanks wlw wl +rep
post #516 of 1734
Quote:
Originally Posted by CorsairGeorge View Post

A while back some people joined up and started spamming the name of one of our competitors in every thread. Even if it wasn't related. It was a bunch of random accounts, and as soon as we'd ban one, two more would show up. It was immature and stupid, and it made it hard to help people.
Ram Guy (our Tech Support Manager for the past like 10 years) decided to put the filter into place. I'm not sure why it's still there, probably for the same reason. He'd be the best guy to ask about that.
Good news - we have known good units. We've isolated the problem, fixed it, and have put a very aggressive screen in place to catch any "bad" units.
I will have some instructions on who to contact for your RMA later this week - we're just awaiting the arrival of the units and setting it all up from customer service so that people who contact us using this method will get their replacements promptly.

Thanks George, that helps to explain some things. Looking forward to the new H100's.
post #517 of 1734
Quote:
Originally Posted by CorsairGeorge View Post

Good news - we have known good units. We've isolated the problem, fixed it, and have put a very aggressive screen in place to catch any "bad" units.
I will have some instructions on who to contact for your RMA later this week - we're just awaiting the arrival of the units and setting it all up from customer service so that people who contact us using this method will get their replacements promptly.

Hi George,

Could you please also confirm that those RMA processes will be available to Australian users.

I have been following this thread for the last week or so after my brother and I both purchased H100's to use in our new builds, but were dismayed to find that both our units suffer from the dreaded grind noise. We were somewhat deflated as we both have used Corsair parts in our machines for years, and have spent a sizable sum on corsair components for this current build (H100, AX1200 gold, 16gb vengeance@1866mhz) so we are very much hoping that Corsair will do right by us.

Cheers
post #518 of 1734
Quote:
Originally Posted by CorsairGeorge View Post

Good news - we have known good units. We've isolated the problem, fixed it, and have put a very aggressive screen in place to catch any "bad" units.
I will have some instructions on who to contact for your RMA later this week - we're just awaiting the arrival of the units and setting it all up from customer service so that people who contact us using this method will get their replacements promptly.

That's indeed good news, thanks George smile.gif

Would there be any way to order one of the new batch/lots directly (aside from crossing fingers w/ online vendors)?
I'm presuming older lot #s are still going to be predominant in shops inventory for a while etc.
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post #519 of 1734
Just wanted to report my results, the 4-pin molex to 3-pin molex adapter, combined with the fan controller, works flawlessly. The pump is as silent as it should be(no more grinding noise), it's running at ~1950RPM right now and it's great.

Good news from Corsair too, if I have more problems later on at least I know I'll get a good unit smile.gif
post #520 of 1734
Quote:
Originally Posted by TemplarLord View Post

Just wanted to report my results, the 4-pin molex to 3-pin molex adapter, combined with the fan controller, works flawlessly. The pump is as silent as it should be(no more grinding noise), it's running at ~1950RPM right now and it's great.
Good news from Corsair too, if I have more problems later on at least I know I'll get a good unit smile.gif
Bought the same stuff. smile.gif I hope it works for me too!
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