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Corsair H100 / H80 / H60 noise, grinding pump - *fix* + official Corsair response - Page 64

post #631 of 1647
7/5/12 at 3:43pm
The units have been flown over from our factory in China, and are currently transitioning through customs. With the Holiday, this took a couple of days for the US. The European customers will have their units in their hub early next week, as they've already been flown over too, but it takes a couple of days to get into inventory and then shipped out.

Everything should start shipping out early next week.
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post #632 of 1647
7/5/12 at 4:04pm
Thread Starter 
Flown, like, in your private jet? wink.gif

j/k, after those months of nothing I'm genuinely happy to see this being take care of properly. thumb.gif
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post #633 of 1647
7/5/12 at 6:30pm
Quote:
Originally Posted by wlw wl View Post

after those months of nothing I'm genuinely happy to see this being take care of properly. thumb.gif

Agreed, and well said.
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post #634 of 1647
7/6/12 at 12:43am
Quote:
Originally Posted by Dutambalu View Post

I just got the email, with a RMA number. But for advance RMAs im not quite sure on how to go on with it. This was the response attached. Do i just leave the email alone and wait for a response orrrr? tongue.gif
Quote:
Thank you for contacting Corsair!

We apologize if you are having trouble with one of our products.

Please use RMA number XXXXXXX for your request, a follow up email will be sent to you with an attached UPS prepaid label for you to return the defective unit back to us.

For advance replacement, all replacements are currently in back order. Estimate dat of availability will be on July 10th. One of our Customer Service Representative will contact you to process your request once we have the unit available.

If you have any question just let us know.
Thank you and have a great day!

i got the same response, i guess we are able to wait till next week to send the cooler back once they are processing advance RMAs? so we do not have to wait without a cooler.
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post #635 of 1647
7/6/12 at 1:22am
I got an email back from corsair saying that my case No. is XXXXXX, what do i do now?
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post #636 of 1647
7/6/12 at 1:28am
Wait for your UPS Shipping label to be emailed. I imagine they are being swamped with RMA requests right now. I got my RMA approval this afternoon and still haven't gotten the label, but I'll give them a little time.
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post #637 of 1647
7/6/12 at 1:47am
Quote:
Originally Posted by theonedub View Post

Wait for your UPS Shipping label to be emailed. I imagine they are being swamped with RMA requests right now. I got my RMA approval this afternoon and still haven't gotten the label, but I'll give them a little time.

Cheers
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post #638 of 1647
7/6/12 at 4:42am
Quote:
Originally Posted by CorsairGeorge View Post

The units have been flown over from our factory in China, and are currently transitioning through customs. With the Holiday, this took a couple of days for the US. The European customers will have their units in their hub early next week, as they've already been flown over too, but it takes a couple of days to get into inventory and then shipped out.
Everything should start shipping out early next week.

Well that's great news !!!

I must admit that my H100 (which is noisy even at 1500rpm) is getting my a little nervous and it's hard to wait for an advanced RMA (I didn't receive any answer from the email we had to write to).

Left's hope Europa get it real soon :-)
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post #639 of 1647
7/6/12 at 8:41am
Got my second H100 today, same stupid sound, it`s killing me softly. Bought my new pc last week, it`s a Cosmos 2 case, had to carrie it myself, take a cab to the store and then a cab back home, only to find the same stupid noise......
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post #640 of 1647
7/6/12 at 8:44am
wlw wl//

Can you help me out with the voltage dropper???
If thats a solution I`ll take it, because I`m really tired of this now.
RMA, shipping, carrie the monster again, pay for a cab again and so on.
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