Overclock.net › Forums › Cooling › Other Cooling Discussions › Corsair H100 / H80 / H60 noise, grinding pump - *fix* + official Corsair response
New Posts  All Forums:Forum Nav:

Corsair H100 / H80 / H60 noise, grinding pump - *fix* + official Corsair response - Page 65

post #641 of 1734
Quote:
Originally Posted by salle View Post

Got my second H100 today, same stupid sound, it`s killing me softly. Bought my new pc last week, it`s a Cosmos 2 case, had to carrie it myself, take a cab to the store and then a cab back home, only to find the same stupid noise......

well CorsairGeorge did say it was a compatibility issue with PSU's that output higher than 12v on the +12v rail caused this issue, rather than a true issue with the coolers and since you remained with the same PSU and the problem has only been resolved this week on the cooler side of it, it was a gamble taking it back to the store as they will be running off old manufactured stock.
My Rig
(19 items)
 
  
Reply
My Rig
(19 items)
 
  
Reply
post #642 of 1734
Quote:
Originally Posted by salle View Post

wlw wl//
Can you help me out with the voltage dropper???
If thats a solution I`ll take it, because I`m really tired of this now.
RMA, shipping, carrie the monster again, pay for a cab again and so on.

BTW corsair are offering pre-paid shipping for the RMA's, plus UPS pick up from your door.
Edited by B4R51 - 7/6/12 at 8:57am
My Rig
(19 items)
 
  
Reply
My Rig
(19 items)
 
  
Reply
post #643 of 1734
Quote:
Originally Posted by theonedub View Post

Wait for your UPS Shipping label to be emailed. I imagine they are being swamped with RMA requests right now. I got my RMA approval this afternoon and still haven't gotten the label, but I'll give them a little time.

A sidenote here - advance replacement will be accommodated if you request it, but the default is the standard RMA procedure. So if you haven't asked specifically for advanced replacement, you'll be waiting quite a while for that UPS label.

As for being "swamped", there's a fair number but it's still very low. If you read these forums you'd think thousands of people would be having this issue, and that's just not the case. Still important to fix, of course.
post #644 of 1734
My PSU is corsair AX 850, My friend who bought the same pc parts has AX1200, our 12 rail voltages are exactly the same, 12.288v and his pc is quiet.
However this is not OK, power supply or whatever, it simply isn`t OK.
I have 3 small children, in my sparetime I like to enjoy my computer, which I can`t.
post #645 of 1734
CorsairGeorge, as a sidenote I have to say that I dont mean to be rude to anyone but it`s very frustrating.
post #646 of 1734
Quote:
Originally Posted by CorsairGeorge View Post

A sidenote here - advance replacement will be accommodated if you request it, but the default is the standard RMA procedure. So if you haven't asked specifically for advanced replacement, you'll be waiting quite a while for that UPS label.
As for being "swamped", there's a fair number but it's still very low. If you read these forums you'd think thousands of people would be having this issue, and that's just not the case. Still important to fix, of course.

CorsairGeorge how can we confirm if our RMA's are being treated as standard or advanced? i asked for advanced, but it wasn't made clear in the email from Corsair if it is being processed in this way.
My Rig
(19 items)
 
  
Reply
My Rig
(19 items)
 
  
Reply
post #647 of 1734
Thread Starter 
Quote:
Originally Posted by B4R51 View Post

well CorsairGeorge did say it was a compatibility issue with PSU's that output higher than 12v on the +12v rail caused this issue, rather than a true issue with the coolers and since you remained with the same PSU and the problem has only been resolved this week on the cooler side of it, it was a gamble taking it back to the store as they will be running off old manufactured stock.
You got that one wrong. The problem isn't caused by the voltage. The problem is bearing to shaft tolerance issue, which makes one loose inside the other, which in turn causes rattling at some speeds. Voltage might contribute as higher voltage means higher RPM (this is a flaw in itself, we talked about fixing it but I don't think it was touched), but it's only a contributing factor in some cases - it is not the cause.
Quote:
Originally Posted by salle View Post

My PSU is corsair AX 850, My friend who bought the same pc parts has AX1200, our 12 rail voltages are exactly the same, 12.288v and his pc is quiet.
However this is not OK, power supply or whatever, it simply isn`t OK.
I have 3 small children, in my sparetime I like to enjoy my computer, which I can`t.
Of course it's not okay and it should be corrected, but maybe in H120 or w/e...
Did you have the unit replaced but the seller or by the Corsair directly? Like I said before, Corsair barely got the new units themselves, all the units you see in shops are the "old ones" which should be avoided IMO. So if it was replaced by the shop, it's a bad one for a bad one. It will take some time until you find the corrected units in stock and they should be marked as such, say Rev 1.1 or whatever, so you know what you're buying. I suspect we'll see many "super sales" now with the old ones so one should be able to tell which one it is. Or just say "from the batch number 12xxyyyy all the units are good".
If you want an adapter and not RMA, you can send me a PM.

ed. typos
Edited by wlw wl - 7/6/12 at 10:29am
600
(16 items)
 
Adapters
(9 photos)
My custom water
(4 photos)
CPUMotherboardGraphicsRAM
AMD Phenom II x4 955 BE @ 3,8 GHz ASRock 870 Extreme3 Sapphire Radeon 6850 1GB GeIL 1600 CL8 2x2GB 
Hard DriveHard DriveCoolingOS
Corsair Force GT Samsung Spinpoint F3 Custom water. Very custom. Windows 7 x64 Pro 
MonitorKeyboardPowerCase
Philips 232EL natec Piranha 2 gaming :) OCZ ModXStream Pro 600W Corsair Graphite 600T 
MouseMouse PadAudioOther
A4 X-748K A4 X7 500-MP Asus Xonar D1 Roccat Kave 
  hide details  
Reply
600
(16 items)
 
Adapters
(9 photos)
My custom water
(4 photos)
CPUMotherboardGraphicsRAM
AMD Phenom II x4 955 BE @ 3,8 GHz ASRock 870 Extreme3 Sapphire Radeon 6850 1GB GeIL 1600 CL8 2x2GB 
Hard DriveHard DriveCoolingOS
Corsair Force GT Samsung Spinpoint F3 Custom water. Very custom. Windows 7 x64 Pro 
MonitorKeyboardPowerCase
Philips 232EL natec Piranha 2 gaming :) OCZ ModXStream Pro 600W Corsair Graphite 600T 
MouseMouse PadAudioOther
A4 X-748K A4 X7 500-MP Asus Xonar D1 Roccat Kave 
  hide details  
Reply
post #648 of 1734
Quote:
Originally Posted by CorsairGeorge View Post

A sidenote here - advance replacement will be accommodated if you request it, but the default is the standard RMA procedure. So if you haven't asked specifically for advanced replacement, you'll be waiting quite a while for that UPS label.
As for being "swamped", there's a fair number but it's still very low. If you read these forums you'd think thousands of people would be having this issue, and that's just not the case. Still important to fix, of course.

If the number is so small (or otherwise manageable) why would you say I would be waiting a while just to get a Standard RMA label? If the high number of RMAs isn't the reason for a delay in processing the RMA, what is?
 
CPUMotherboardGraphicsRAM
Intel Core i7 3770K @ 4.1ghz Gigabyte Z77X-UP4 TH EVGA 780Ti Classified HydroCopper Samsung 16GB (4x4GB) Wonder RAM 
Hard DriveHard DriveHard DriveCooling
Corsair Performance Pro 256GB  Western Digital Elements 2TB Samsung F4 2TB EK Supremacy  
CoolingCoolingCoolingCooling
EK-CoolStream XTX 360 (X2) D5 w/ EK Top XSPC Photon 270 Tube Reservoir EK Compression Fittings 
CoolingOSMonitorKeyboard
Yate Loon Medium (x13) Windows 10 Pro x64 Dell UltraSharp U2715H  Corsair Strafe RGB w/ MX Cherry Silent 
PowerCaseMouseOther
NZXT Hale90-1000-M Caselabs SM8 Logitech M705 Marathon  NZXT Sleeved Extensions 
Other
NZXT Sentry 2 Fan Controller  
  hide details  
Reply
 
CPUMotherboardGraphicsRAM
Intel Core i7 3770K @ 4.1ghz Gigabyte Z77X-UP4 TH EVGA 780Ti Classified HydroCopper Samsung 16GB (4x4GB) Wonder RAM 
Hard DriveHard DriveHard DriveCooling
Corsair Performance Pro 256GB  Western Digital Elements 2TB Samsung F4 2TB EK Supremacy  
CoolingCoolingCoolingCooling
EK-CoolStream XTX 360 (X2) D5 w/ EK Top XSPC Photon 270 Tube Reservoir EK Compression Fittings 
CoolingOSMonitorKeyboard
Yate Loon Medium (x13) Windows 10 Pro x64 Dell UltraSharp U2715H  Corsair Strafe RGB w/ MX Cherry Silent 
PowerCaseMouseOther
NZXT Hale90-1000-M Caselabs SM8 Logitech M705 Marathon  NZXT Sleeved Extensions 
Other
NZXT Sentry 2 Fan Controller  
  hide details  
Reply
post #649 of 1734
Quote:
Originally Posted by wlw wl View Post

You got that one wrong. The problem isn't caused by the voltage. The problem is bearing to shaft tolerance issue, which makes one loose inside the other, which in turn causes rattling at some speeds. Voltage might contribute as higher voltage means higher RPM (this is a flaw in itself, we talked about fixing it but I don't think it was touched), but it's only a contributing factor in some cases - it is not the cause.
Of course it's not okay and it should be corrected, but maybe in H120 or w/e...
Did you have the unit replaced but the seller or by the Corsair directly? Like I said before, Corsair barely got the new units themselves, all the units you see in shops are the "old ones" which should be avoided IMO. So if it was replaced by the shop, it's a bad one for a bad one. It will take some time until you find the corrected units in stock and they should be marked as such, say Rev 1.1 or whatever, so you know what you're buying. I suspect we'll see many "super sales" now with the old ones so one should be able to tell which one it is. Or just say "from the batch number 12xxyyyy all the units are good".
If you want an adapter and not RMA, you can send me a PM.
ed. typos

I was just going by CorsairGeorge post which seemed to suggest that voltage was the issue, as people with lower +12v experienced less failure rates. obviously as only just joined this thread recently i have not read every post in regards to this issue.
Quote:
The failure will present itself as a buzz or hum, similar to a hard drive seek noise, and may disappear and reappear at random times. This issue affects a very small number of units, and typically is more prevalent on power supplies that provide higher than +12.2V on the +12V rail, which explains why some users have experienced multiple units with the same issue – they’re plugging them into the same power supply.
My Rig
(19 items)
 
  
Reply
My Rig
(19 items)
 
  
Reply
post #650 of 1734
Thread Starter 
Still, the voltage isn't a cause by itself, but the likelihood of the real issue (bearing/shaft) to present itself increases with higher voltage due to a design fault that I talked about earlier.
600
(16 items)
 
Adapters
(9 photos)
My custom water
(4 photos)
CPUMotherboardGraphicsRAM
AMD Phenom II x4 955 BE @ 3,8 GHz ASRock 870 Extreme3 Sapphire Radeon 6850 1GB GeIL 1600 CL8 2x2GB 
Hard DriveHard DriveCoolingOS
Corsair Force GT Samsung Spinpoint F3 Custom water. Very custom. Windows 7 x64 Pro 
MonitorKeyboardPowerCase
Philips 232EL natec Piranha 2 gaming :) OCZ ModXStream Pro 600W Corsair Graphite 600T 
MouseMouse PadAudioOther
A4 X-748K A4 X7 500-MP Asus Xonar D1 Roccat Kave 
  hide details  
Reply
600
(16 items)
 
Adapters
(9 photos)
My custom water
(4 photos)
CPUMotherboardGraphicsRAM
AMD Phenom II x4 955 BE @ 3,8 GHz ASRock 870 Extreme3 Sapphire Radeon 6850 1GB GeIL 1600 CL8 2x2GB 
Hard DriveHard DriveCoolingOS
Corsair Force GT Samsung Spinpoint F3 Custom water. Very custom. Windows 7 x64 Pro 
MonitorKeyboardPowerCase
Philips 232EL natec Piranha 2 gaming :) OCZ ModXStream Pro 600W Corsair Graphite 600T 
MouseMouse PadAudioOther
A4 X-748K A4 X7 500-MP Asus Xonar D1 Roccat Kave 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Other Cooling Discussions
Overclock.net › Forums › Cooling › Other Cooling Discussions › Corsair H100 / H80 / H60 noise, grinding pump - *fix* + official Corsair response