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Corsair H100 / H80 / H60 noise, grinding pump - *fix* + official Corsair response - Page 9

post #81 of 1647
5/1/12 at 11:47am
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Quote:
Originally Posted by wlw wl View Post

Hellknight - if you chose to RMA, you'd have to send it to Hong Kong at your own expense.

djriful - faulty fan controller is a basis for RMA, you could speak with the customer service and request an advanced RMA, then you'll get the replacement before you send your faulty unit. But still you'll have to pay for one way shipping.

axipher - yes they are ever so eager to replace anything, you damage a port on case's front panel, they'll send you new panel, if they don't have the panel assembly available, they will offer to replace the whole case... But that's one thing, and sweeping problems under the carpet is another.

Well I'm hoping the next H80 will be fully functional, I haven't given up on Corsair yet. Worst case then I might just have to try to *fix* the H80 and just run it at a reduced voltage.
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post #82 of 1647
5/1/12 at 12:01pm
Thread Starter 
I haven't given up on them too, I'm just more cautious. I'm no more "If it's Corsair, it has to be awesome", I'm more "Corsair RAM, SSDs and cases are great but there the list ends".
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post #83 of 1647
5/1/12 at 12:01pm
Well you see, electrodomestic stuff made here in japan does not have the habit of failing nor exploding thumb.gif after you turn it on.
I don't see the reason why THE HELL I have to RMA a fraking LCL unit I just popped out of the box... with bent fins 'n all....
Oh wait, it says "Made in china".... SNAP!


Seriously, did the QC team went on a suicide brigade or...?


This shouldn't be just an issue of "Oh just RMA it, they have great customer service" because in the first place, I payed for a unit that was supposed to be working A.K.A "brand NEW" and I spend time walking through the store, picking it, paying for it, installing it, etc

.....Now i have to RMA and spend MORE TIME AND MONEH on it.

No, seriously ***? mad.gif
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post #84 of 1647
5/1/12 at 12:07pm
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Quote:
Originally Posted by Hellknight View Post

Well you see, electrodomestic stuff made here in japan does not have the habit of failing nor exploding thumb.gif after you turn it on.
I don't see the reason why THE HELL I have to RMA a fraking LCL unit I just popped out of the box... with bent fins 'n all....
Oh wait, it says "Made in china".... SNAP!
Seriously, did the QC team went on a suicide brigade or...?
This shouldn't be just an issue of "Oh just RMA it, they have great customer service" because in the first place, I payed for a unit that was supposed to be working A.K.A "brand NEW" and I spend time walking through the store, picking it, paying for it, installing it, etc
.....Now i have to RMA and spend MORE TIME AND MONEH on it.
No, seriously ***? mad.gif

your story doesn't make sense though, if you opened the box and saw the bent fins etc and don't like it, why bother installing it? and why rma it if you can just return it to the store you bought it from?
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post #85 of 1647
5/1/12 at 12:11pm
My H60 grinds on and off at 100% at 90% it still does it, but less. At 80%, it doesn't grind at all. Using motherboard CPU fan header and BIOS control.
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post #86 of 1647
5/1/12 at 12:11pm
Thread Starter 
I understand your point.

My interest in the essence of this thread started when I picked up the gear for a client PC build. More than a half of that was Corsair stuff.
The 600T case's screws were rusted out of the box and the case's fan controller was missing a fan connector. The HX850 PSU was triggering a circuit breaker almost every time it was being switched on, and it was making a lot of noise on standby. And then there was the H100, which was rattling like crazy and it's mounting thumbscrews didn't have the screwdriver slots so it couldn't be mounted properly. And on top of that was the fact that the H100 radiator wouldn't fit into the 600T with the fans on the inside, so I had to cut the metal to make two Corsair pieces fit together, which were supposed to be fully compatible to begin with.

So I replaced the PSU, but not with Corsair (too expensive) but with the retailer, the H100 gave birth to the diode mod, and the problems with the case were either cut out or hidden.

But that was... let's say unfortunate, to have so many problems with parts in one build, made by one company, and not some ****ty company, but one that was always the benchmark of quality. So QC theory or rather lack thereof is quite likely.
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post #87 of 1647
5/1/12 at 12:20pm
Quote:
Originally Posted by ghostrider85 View Post

your story doesn't make sense though, if you opened the box and saw the bent fins etc and don't like it, why bother installing it? and why rma it if you can just return it to the store you bought it from?

I took time to patiently straight the fins with a flat small screwdriver.
Then I installed it (Inside a silver stone ps07 case already populated, kind of epic)
When I bought it I choosed not to pay for the store's warranty, only the makers warranty. They'll just point out that red paper.

Now, yes I can try and take it off, pack it back patiently again and talk to them.... but all of it is taking time.

My point is, "Why has people to bother with all of this having payed for stuff that should be working on the first place?".

Yes, there's sometimes defective products that have to be replaced but doing a brief google search on this matter shows easily this is not an isolated issued but LOTS.


On a side note, I was runing an H50 on an AMD965BE until now wich never had any problem whatsoever.(?)
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post #88 of 1647
5/1/12 at 12:26pm
Thread Starter 
H50, H70, and I think H40 too, were made by different OEM and were a different design. With the new coolers, they made some pretty big sacrifices to make the block a low profile as possible. And to be honest, the electronics in these units are nowhere near "high-end" or even "well thought out" and that bothers me the most. Pretty package, lousy contents.
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post #89 of 1647
5/1/12 at 12:29pm
Who's making Antec units?
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post #90 of 1647
5/1/12 at 12:31pm

Most Corsair Hydro series are made by this Canadian company CoolIT System.

 

Sorry Corsair for exposing your brands... ops

 

http://coolitsystems.com/

 

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