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Corsair H100 / H80 / H60 noise, grinding pump - *fix* + official Corsair response - Page 85

post #841 of 1734
Thread Starter 
For Australia and Japan, the closest Corsair hub is in Taiwan, so they are probably shipping from/to there.
If you do advanced RMA with a pre-paid shipping label, that doesn't concern you anyway. It would if you were doing normal RMA where you have to pay for the shipping.
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post #842 of 1734
RMA process has been going smoothly thus far. Got the automated email reply originally, but replied asking for an advance RMA and I was then given a number to call to set it up. Strangely enough, they actually called me about setting it up before I even got a chance to call first, heh.
post #843 of 1734
Thread Starter 
More positive feedback, good! thumb.gif
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post #844 of 1734
wlw are you still sending out the undervolted molex wires? I was planning on spending $25 on a fan controller because Im getting desperate but if you had a spare wire that you can send to the US I'd appreciate it. I could mail you an envelope with postage stamps inside. actually i dont know if american stamps would work in poland... umm... a thank you note? let me know, thanks.

edit: this is crazy but has anyone tried opening up the pump to make adjustments?
Edited by panduhz - 7/13/12 at 5:49am
post #845 of 1734
I don't know if advance RMA is possible in Switzerland or not (after 3 emails from Corsair they still copy my name wrong and don't notice the sentences containing "advance") ?

How "good" is the intel stock cooler for my i3770k if I don't do the advance RMA ?
How should I do with the residue on the CPU when I change from H100->intel's cooler ?
And how to deal with the residue from the the change intel's cooler->H100 when I got the new one back ?

Thank.
post #846 of 1734
Thread Starter 
panduhz - YHPM

gregoire - if by residue you mean the leftover TIM, then I use a cotton pad and Isopropyl alcohol (IPA) to clean it off. The advance RMA should be possible for you, why not, but maybe you'd have to call them?
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post #847 of 1734
Thanks wlw wl,

I have written them back to re-ask for an advance RMA, if I don't hear back on monday I'll try the phone then, but it could be easyer to just buy some Isopropyl alcohol and use the intel stock cooler in the meantime :-)

Another time thank for your kind answer !!!
post #848 of 1734
Thread Starter 
No problem mate wink.gif
Quote:
Originally Posted by panduhz View Post

edit: this is crazy but has anyone tried opening up the pump to make adjustments?
Yes, you can apply a fix internally, if you're willing to void the warranty and solder SMD elements, namely resistors.
An external adapter is better because it doesn't void the warranty and is infinitely easier to apply.

One of the Corsair engineers I talked to have in fact suggested "a chassis dial" as one of possible solutions to the situation, which would probably be a potentiometer in place of the fixed voltage divider that sets the pump's RPM in relation to input voltage.
Edited by wlw wl - 7/13/12 at 6:48am
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AMD Phenom II x4 955 BE @ 3,8 GHz ASRock 870 Extreme3 Sapphire Radeon 6850 1GB GeIL 1600 CL8 2x2GB 
Hard DriveHard DriveCoolingOS
Corsair Force GT Samsung Spinpoint F3 Custom water. Very custom. Windows 7 x64 Pro 
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Philips 232EL natec Piranha 2 gaming :) OCZ ModXStream Pro 600W Corsair Graphite 600T 
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post #849 of 1734
Quote:
Originally Posted by ehow View Post

It's been 48 hrs since they put a hold on my cc and still no replacement tracking# mad.gif Nice going corsair way to keep your promise! I guess I'll be calling back tomorrow to get my tracking# and i wouldn't be even surprised if the damn thing never left the place mad.gif

Just to let you know, I never got a shipping notification email or tracking number either. My replacement just showed up two business days following speaking with a Rep and giving them a CC number to hold until I return the defective unit.

i personally think they're trying to do this outside of their automated RMA process, in hopes of providing more personalized service. As a result, doing things manually is probably causing some glitches in areas that are normally more automated (generating RMA #, pre-paid label, and shipping/tracking emails).
post #850 of 1734
Excellent work. I have the noise on the H100. I applied wlw-wl's diode mod, and the result was "close but not quite the cigar". RPM of the pump is down from 2190-ish to 2017-ish, and the noise has changed from constant to "on-and-off". Mostly silent, with 1-3 second bursts of noise every few seconds.

Feels like 50 rpm less would settle the issue.

Going to leave it running for a while and see what happens.
Edited by Waperboy - 7/13/12 at 10:11am
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Corsair H100 Ubuntu 12.04 Yamakasi Catleap 27" 2560x1440 @103 Hz Filco Majestouch (brown switch) 
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