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Corsair H100 / H80 / H60 noise, grinding pump - *fix* + official Corsair response - Page 92

post #911 of 1734
Update:

Got a reply to my emails from Corsair. Apparently the replacements were back-ordered. I was given my tracking numbers for the replacement and a headset that were shipped yesterday. Since Corsair is only a few hours from my home they are already out for delivery. Once the cooler comes in I will test it and report back.
 
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post #912 of 1734
Quote:
Originally Posted by captinkirk View Post

Quote:
Just thought id give you an update on my H100 pump noise. Mine was grinding and gurgling for ages, i bought a molex to 3 pin adaptor from ebay and turned the pump down a bit to stop the noise, left it at about 90% for a few weeks, whacked it back up to 100% and the noise has completely gone. Hasnt done it for a good 2 months now on full power. Im guessing its an air bubble which will clear over time or atleast mine has thumb.gif I suggest anyone who has this noise and a spare lead on their controller to give this a go. Cost me a couple of £ and seems to have fixed it running at full speed totally silent now.
Darylrese, could you post a link for the adapter you used please.
Did this let you control the pump via your motherboard fan controller or a drive bay mounted fan controller, I have an ASUS motherboard with fan expert would this let me drop the speed of the pump using this adapter plugged into one of my motherboard fan points?

Yes sure, i used one of these and it works a treat. I run mine from a fan controller but i cant see why you couldn't run it from a motherboard fan header! I dont really need mine anymore as it runs silent at full speed but ill leave it as it is just incase it comes back. I still believe it was an air bubble or something in the system.

http://www.ebay.co.uk/itm/4-pin-Molex-Female-to-3-pin-fan-Female-BRAIDED-BLACK-ALSO-IN-OTHER-COLOURS-/190695049239?pt=UK_Computing_CablesConnectors_RL&hash=item2c664f8817

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post #913 of 1734
Thread Starter 
I was away for 3 days and I'm back. I see mixed feelings about the selective RMA process. And it seems time and time again that the popularity of this issue was and is being underestimated by Corsair.

For those of you who asked about the adapters, I will make and send one more batch next week, then I'm going on vacation until mid August smile.gif
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post #914 of 1734
Hello All,

This is my first post, I just wanted to commend wlw wl for his AWESOME adapter, it has solved my grinding issue completely! i highly recommend it.
post #915 of 1734
I got my replacement today. Plugged it in for a quick test and it does not appear to have any grinding, although more thorough testing will be done later.

Corsair did also send me a Vengeance 1100 Headset for the delay in getting my replacement out. That's a nice gesture- guess I will find a use for them.
 
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post #916 of 1734
Thread Starter 
So now they are adding "Forgive me" pair of headphones? wink.gif
That's good news, maybe I'll finally get the screws for H100 that I ordered 6 months ago. With an extra pair of headphones!
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post #917 of 1734
Here is an analogy for you.

If I went to my local BMW dealership and told him that when I drive down the road at 60MPH the car starts to shake and make noise and his response was to put a governor on my gas pedal so it only went 55MPH, I would never buy a BMW again or I'd slap the mechanic in the mouth.

There are many things we can do and Corsair can do to eliminate SYMPTOMS, but the reality is that something is wrong with the device.

"For every 1 person with a problem there is 100 people without the problem." I'm not sure what made you say that, or even what you thought we would think when you said that or what you were even thinking when you said that. I'm sure you were trying to illustrate that the amount of people with the issue is a lot lower than the people with the issue but at the end of the day what is that supposed to mean in a forum focused solely on the failure of your product? I mean... is any level of failure or poor quality acceptable? In all reality it makes me feel even worse to know that my unlucky a$$ is part of the 1 percent of people that have a problem!

I could write a paragraph about your outsourcing rebuttal CorsairGUY, but it won't make a difference because at the end of the day nothing I say or anyone here says, the fact that you guys out-source to China is never going to change because it's all about one thing... $$$$$$
If it doesn't make CENTS it doesn't make sense.

Look.... Here is the deal... Corsair makes a little bit of everything, you guys even have speakers out. *** does corsair know about speakers? NOTHING!!!!!!! That's why they sound like garbage, but you make them because people like to accessorize. Corsair EVERYTHING from head to toe. Corsair was known for 1 thing... RAM and more importantly then RAM.. WARRANTY which really boils down to PEACE OF MIND.
It was nice to buy a product and know that if it EVER broke you guys would fix it. Well you have taken that reputation and stamped it on every single peripheral you can think of and have become very wealthy in doing so.

But when 1 percent of your customers have a bad experience it doesn't just hurt your water-cooling line, just like the RAM back in the day paved the way for Corsair today, Corsairs desire to pump out more for less costs you across the board. If Corsair loses a customer for Water Cooling because of crappy customer service or a terrible forum response or w.e, they really run the risk of losing a customer for:

Headphones
Power Supplies
Cases
Fans
SSD's
Keyboards
Mice

So every time a Corsair rep opens their mouth or types post it really affects your entire product line. That 1 percent can turn into an exponent very quickly.


Just to add... I commend Corsair guys for coming in here and fixing things, sending parts out and trying to make right..
Edited by TouchyFeely - 7/18/12 at 5:59pm
post #918 of 1734
I just received my RMA this morning and installed it : at more than 1600rpm it produces more noise than the previous one ???
At 1570 rpm (more or less) it almost silent which is better than what I could achieve with the first one, but still far from perfect.

Any idea on what I should do ?
post #919 of 1734
Quote:
Originally Posted by gregoire View Post

I just received my RMA this morning and installed it : at more than 1600rpm it produces more noise than the previous one ???
At 1570 rpm (more or less) it almost silent which is better than what I could achieve with the first one, but still far from perfect.

Any idea on what I should do ?

 

Do you have another PSU that you could quickly test it with?

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post #920 of 1734
No-one else found after controlling their H100 Pump via an adaptor the unit stopped making this noise or is it just mine? thumb.gifbiggrin.gif
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