I've tried an adv.rma since 10 days and it was a mess to have a result!
Corsair contact me for an old on my visa, i never received the replacement and yesterday UPS was comed for taking the defect H100!
I refuse explaining the adv.rma process with UPS.
The result is after 10 days, more than 20 mails + phones calls, corsair have problem making the old on my account and just discover it, i'don' understand why some users have an adv.rma directly and some others must suffering with the support.
I've just send another mail explaining one more times the situation:
After 10 days, and more than 20 mails sending and reply + phones calls, i gave up for about this adv.RMA. I 've never seen a mess procedure support like yours.
Some users received Advanced RMA automatiqualy, some may ask for, some have a old on their card, others nothing.
I don't understand why i'm fighting with the corsair support and UPS for a an officialy defect series product and other people have a VIP treatment, a one shoot advanced exchange + a corsair gift "vengeance headset".
If all corsair RMA are this hard for users and noticely for users who have difficulty unederstanding/speaking english, my choice is going next time to another brand.
And Yes my card is decline, after a 600$ obsidian 800d+ ram memory, ram memory cooler + hydro h100 unusable noisy series my account is maybe a little bankrupt for this month!
"sorry i didn't plan to have more money for defect product exhange"