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Corsair H100 / H80 / H60 noise, grinding pump - *fix* + official Corsair response - Page 97

post #961 of 1647
Quote:
Originally Posted by theonedub View Post

Your chances of getting good customer service from Corsair in regards to this is about as good as your chances of getting a quiet pump- complete crapshoot.


I would not complain if it's a normal product failure but this pumps issue is offiicialy recognize by corsair, i think they can make an effort for repairing/change the faulty series, as fast, as simple as possible.
post #962 of 1647
Quote:
Originally Posted by acidkhmer View Post

I would not complain if it's a normal product failure but this pumps issue is offiicialy recognize by corsair, i think they can make an effort for repairing/change the faulty series, as fast, as simple as possible.

Im agreeing that Corsair has a problem with consistency. I didnt have a smooth RMA either (I've made numerous posts about it in this thread) but I will probably live with the slight noise from my H100 to avoid going through the RMA process I followed with my H60. Best of luck to you- you'll probably need it.

OT: You should refrain from double and triple posting. You can use the multi-quote button to reply to multiple posts in a single reply.
 
WCG0
(10 items)
 
 
CPUMotherboardGraphicsRAM
i7 3770k @ 4.2ghz 1.080v Asrock Z77 Extreme 4 M EVGA Nvidia GTX 780 Vanilla (1019 Boost) 16GB Corsair Vengeance DDR3-1600 
Hard DriveHard DriveHard DriveCooling
256GB Corsair Performance Pro SSD 2TB Samsung F4 2TB Western Digital Caviar Green  NZXT Kraken X60 
OSMonitorKeyboardPower
Windows 7 Professional x64 Dell UltraSharp U2713HM Logitech K800 Wireless Backlit  Seasonic X750  
CaseMouseAudioOther
Corsair Obsidian 350D Logitech Marathon M705 Cyber Acoustic 2.1 & Dell Bluetooth Headphones NZXT and Betfinix Sleeved Extensions  
CPUMotherboardGraphicsRAM
AMD A8-3870 Gigabyte A75N-USB3 MSI Radeon 6970 2GB LIGHTNING  Patriot 2x4GB DDR3 
Hard DriveCoolingOSKeyboard
Seagate 1TB Corsair A50 Windows 8 Professional x64 Logitech EX100 Wireless Desktop 
PowerCase
Corsair CX600 Fractal Designs Node 304  
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WCG0
(10 items)
 
 
CPUMotherboardGraphicsRAM
i7 3770k @ 4.2ghz 1.080v Asrock Z77 Extreme 4 M EVGA Nvidia GTX 780 Vanilla (1019 Boost) 16GB Corsair Vengeance DDR3-1600 
Hard DriveHard DriveHard DriveCooling
256GB Corsair Performance Pro SSD 2TB Samsung F4 2TB Western Digital Caviar Green  NZXT Kraken X60 
OSMonitorKeyboardPower
Windows 7 Professional x64 Dell UltraSharp U2713HM Logitech K800 Wireless Backlit  Seasonic X750  
CaseMouseAudioOther
Corsair Obsidian 350D Logitech Marathon M705 Cyber Acoustic 2.1 & Dell Bluetooth Headphones NZXT and Betfinix Sleeved Extensions  
CPUMotherboardGraphicsRAM
AMD A8-3870 Gigabyte A75N-USB3 MSI Radeon 6970 2GB LIGHTNING  Patriot 2x4GB DDR3 
Hard DriveCoolingOSKeyboard
Seagate 1TB Corsair A50 Windows 8 Professional x64 Logitech EX100 Wireless Desktop 
PowerCase
Corsair CX600 Fractal Designs Node 304  
  hide details  
Reply
post #963 of 1647
WIV Z "what happen if i over tighten the screws?"

I would also suggest over-tightening the screws can damage your motherboard as well. Tighten to the point of resistance (head reaches the bottom) then give it another quarter of a turn, that should be enough.
post #964 of 1647
Quote:
Originally Posted by theonedub View Post

Im agreeing that Corsair has a problem with consistency. I didnt have a smooth RMA either (I've made numerous posts about it in this thread) but I will probably live with the slight noise from my H100 to avoid going through the RMA process I followed with my H60. Best of luck to you- you'll probably need it.
OT: You should refrain from double and triple posting. You can use the multi-quote button to reply to multiple posts in a single reply.

Thank you for the luky force wink.gif

Just see the "multi" fonction, very practical !
post #965 of 1647
Quote:
Originally Posted by acidkhmer View Post

I don't understand why i'm fighting with the corsair support and UPS for a an officialy defect series product and other people have a VIP treatment, a one shoot advanced exchange + a corsair gift "vengeance headset".
Hardly got special treatment. The guy must've gone through 4+ H100's until he got one that worked quietly.
post #966 of 1647
I have done one RMA with Corsair and I received a good, quiet H100. Perhaps we should give them the benefit of the doubt, we all make mistakes. The fact they are scouring the forums shows they care about their products and their customer service. I have known other companies that deny product problems to the bitter end. Besides I can understand how the issue passed qualit control, the H100 must have always been installed in the same way in the factory and they always passed.

I have a Corsair 1000w PSU and I have never had problems, top product, and I have had Corsair memory too and never a problem with that either.

We can see they are trying to resolve the problem with the H100. When it comes to RMA, obviously each and every country has it's laws regarding replacements making it difficult for Corsair to have a identical solution for everyone.

One thing I think Corsair could improve upon is the service to people who have had extensive problems with replacements. Corsair take their numbers and call them, ensure they are getting the very latest replacement and call them again after the delivery to ensure they have got a good replacement. Also I would add, make sure customers are getting adequate emails regarding the status of their RMA's. I didn't get a call from UPS informing me of a pick up date (maybe their end), nor did I get a update of delivery of my replacement or consignment number.
post #967 of 1647
Ive RMA'ed the corsair H100. Im pretty confused about it. My pump is running at 2130 RPM but you still can hear it running, but the ratling/grinding noise isnt there anymore. The fans are spinning extremly fast and 1st and 3rd profile, it doesnt run lower in 1st profile. So I just switched the stock fans with corsair SP120 with a voltage dropper which was included in the package of SP120 Corsair.
post #968 of 1647
Good new : my "fixed" H100 don't grind anymore.
Bad new : the H100 is really noisy, more or less like a fan at it max : is that normal for a pump ?
I have a bitfenix 230mm, one noiseblocker 120mm and two Noctua NF-F12 all at there lowest speed and with my ears I don't hear anything from my PC if I just power down the pump a small lapse ot time, but as soon as I power it up my PC is way too loud.
post #969 of 1647
Hi guys,
I've been trying to contact Corsair regarding some assistance with my replacement H100 but am yet to receive a response. This H100 saga has been going on for a little while, but in short:

- I received the replacement H100 through an Advance RMA process (went relatively smoothly although did require about 6 email exchanges and 2 phone calls. Seeing as it was an international RMA, I was still very pleased with their service)

- Plugged it in and I can still hear a rattle/grind noise (it's much quieter than my previous H100 though). The noise can be heard through the case (Corsair Obsidian 550D) and often on top of the fan noise.

What I'm trying to work out is, what sort of noise/how much noise should the H100 be producing under regular operation? Should it be dead silent or is it fair to expect some pump noise from outside of the case (this is disregarding fan noise as I realise this is a different issue)?

I tried having a look on Youtube but wasn't able to pin point a video which gave me this exact answer. The main reason I'm trying to work this out is to determine whether I should pursue them for another replacement or not.

Thanks
post #970 of 1647
Just a quick question I got an email saying Corsair have tagged my item for collection and UPS will contact me in 4-5 days time to arrange a collection.

I thought we were suppose to send it to them and pay for the postage cost or shall I just wait for UPS to collect from my address and hopefully email me ?
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