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Sapphire 7870 driver issue - Page 3

post #21 of 36
Thread Starter 
Ahh. Yeah, the buzzing is because the drivers locked up the entire computer, and its sending one little clip of the audio it was just playing over and over. Honestly, the simplest way to find out if its a driver issue is to replace it with an identical card, same drivers, see if the issue repeats.

Drivers have to be such low level programs able to directly and efficiently access the hardware that its very hard to tell for certain whether the problem is the drivers or the hardware, because they're so closely linked. A hardware malfunction can easily confuse and crash a driver if it doesn't get what its expecting, or it could be a bug in the software itself. There are signs you can look for though that would point toward one or the other.

Points toward hardware malfunction:
-Artifacts on the screen. Most often caused by an overheating or otherwise malfunctioning GPU. Can also be caused by a loose DVI cable, so check your connections as well.
-Any sort of smell (obviously)
-Black marks/warping of PCB
-Inconsistent video performance. Usually if a problem is caused by software, it will be working one moment and completely dead the next...there is no in between.

Points toward software malfunction:
-Sluggish or buggy graphics control panel.
-Settings don't save properly, or don't work at all
-A hard lock of the OS (this is what your video shows)
-Repeated display driver crashes (with no hard lock)

It's also important to note that you can have hardware failures that look like software failures. For instance, if you have bad sectors on a hard drive or bad memory then those will all look like software problems. But they will also usually come with their own set of symptoms.
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post #22 of 36
I had that problem for a long time, finally bought a new soundcard and it solved my problem.
I know other had that problem with games like bf3.

Mine locked at all random times though, could be in windows,movies or games.
post #23 of 36
Quote:
Originally Posted by Stormtalons View Post

It's also important to note that you can have hardware failures that look like software failures. For instance, if you have bad sectors on a hard drive or bad memory then those will all look like software problems. But they will also usually come with their own set of symptoms.

To add to this, the two most common things I've seen is:
1) The voltage regulation part of a motherboard for the CPU failing, usually swelled caps.
2) Bad memory that still boots but will eventually cause a crash.

Both cases usually just causes instability and usually in the form of a BSOD. This was also most common with low end, cheap memory with no heat spreaders and cheap motherboards with no heat sinks on the VRMs.

As for graphics cards, I've had 2 or 3 with bad memory cause artifacts.
Edited by Gen - 6/16/12 at 1:06am
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post #24 of 36
I'm also having issues with my 7870 (Gigabyte Windforce). I'm getting a buzz sound from the speakers while gaming/GPU load and idle driver crashes/hard locks. I'm using 12.6 beta drivers and MSI Afterburner 2.2.2 (newest version). The funny thing is while gaming I've had zero issues other than the buzzing coming from speakers. It's only when idle or browsing the web I'm seeing driver crashes. I will have to try out some other drivers to see if the buzzing clears up, otherwise I'm thinking RMA.
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post #25 of 36
@Nivity
If all else fails, I might try that... I dont have the budget to spend as of now...

@Stormtalons
-A hard lock of the OS (this is what your video shows)

I only have that, and I may also add that One time...on the ending of BF3, the enemy didn't appear...I could only see hands of my character fighting no one.

I actually thought that Blackburn was psycho
until I finished the game again...

@Gen
My mobo doesnt have swelled caps...all are new...
what do you mean by bad memory? my RAM?
I tested Prime 95 and it worked out fine...

@Jayjr1105
that's my target card brand...I only bought Sapphire because only Sapphire & Powercolor 7870 are locally available here...
I'm sad that Gigabyte 7870 also shows this kind of problem too.

have you tried 12.3 is the most stable one I believe...
to all that are experiencing the crashes...(black screen w/ buzzing sound and no buzzing sound)

did your card passed benchmarks/stress test?
I returned my PC last monday to the shop for them to test the whole rig w/ with the 7870.
The technician told me that he stress tested it and it passed.

The black screen didn't appear at all during the stress test.
He tried BF3 multiplayer but I think he only played for a short while (since my battlelog says so...)
I understand that he can't play it for a long time just to see if the black screen will show up...

My 7870 is now at the distributor for them to test it.

If it happens that it passed the Benchmark/Stress test...
why on earth those black screens happen?
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post #26 of 36
It maybe RAM related, but not a bad stick. I'm running a Gigabyte GA Z77M-U3H with a i5 2550k o/c to 4.2 GHz with a Sapphire 7870 OC and 16GB Corsair XMS3 1333MHz RAM.. I was getting all the symptoms described with 12.3, 12.4, 12.6 and the 12.7 beta drivers. After tearing my hair out for many days I went back into the bios and disabled the XMP profile on my RAM, from 1600MHz at 1.65V down to 133MHz at 1.50V. Since then, not a single BSOD, TSR. Everything has been quite stable for the last 3 days:)
post #27 of 36
Apologies, 1333Mhz at 1.50V:rolleyes:
post #28 of 36
may I ask those who are experiencing the black screen problem w/ and w/o sound loop if you guys are using AVR or UPS? and how did you connect your 7870? are you guys using a single atx cable w/ a dual 6pin? or a 2 atx cable separate 6pin?

I noticed that my 12V is -68.00 sometimes... can you guys check yours? maybe our electricity might be the culprit? I have updated my BIOS (mobo) but it doesn't seem to solve the issue.
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post #29 of 36
7870 Black Screen issue update

workaround fix:
1)update BIOS

2)update soundcard drivers
(win 7 update doesnt do those for you, you have to manually update it)

3) use 12.7 Beta driver, install all but do not install Accelerated video transcoding
(I noticed when I opted to try 12.8 from 12.7 Beta, only 12.7 beta has an option not to install that...)

4) then turn off all hardware acceleration in your browser.

with that, I had my longest run of a month and a week before experiencing the black screen problem again.

naturally I experience it by a week or two.

I'm a 7870 non-OC user.

currently I'm trying...
updating chipset driver
using 2 separate 6pin atx instead of the single dual 6pin atx

would update as soon if something good or bad comes up smile.gif
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post #30 of 36
Has there been any progress on this?

Has someone yet tried disabling their on-board audio chipset in their BIOS to see if they still get crashes? I plan to try this tonight, but was curious if anyone had already done so. I get crashes in Diablo 3 and Battlefield 3 pretty regularly, and I know both of those games are pretty intense on audio chipsets (lots of audio channels).
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