Sapphire 7870 driver issue - Page 4

7870 Update!!!

this problem just occured.
I'm not sure if this replaced the black screen problem
http://www.youtube.com/watch?v=ikXwVKvgSBQ&feature=g-upl

if it does replace it then YAY!

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edited for template use...

Thanks for sharing your experience with your 7870.

share your updated experiences regarding the 7870 and BF3 errors.
(I'd update this in case the Black Screen issue shows up on me again...or if something happens)
7870 issue on AMD thread
http://forums.amd.com/game/messageview.cfm?catid=454&threadid=160398&STARTPAGE=1&FTVAR_FORUMVIEWTMP=Linear

please include other details of what you have tried so far, so we can see any options we might missed. Maybe there's something similar in our builds that are causing the issue.

1) what are your specs?
i5-2400
ASUS H61 M LE USB3
FSP AURUM 600W 80+ Gold
Sapphire 7870 non-OC ed
Corsair Vengeance LP 2X4GB (8GB)
WD BLUE 500GB

Windows 7 Home Premium FPP 64bit
NZXT Vulcan

2) did you OC anything?
NO

(if you did...) does it also appear on stock clocks?
not OC'ed. I'm on stock settings.

3) what 7870 drivers are you using?
-I'm using 12.7 Beta (downloaded from Sapphire, I downloaded from AMD before)

How did you install all the AMD Catalyst...did you install all of them or only the drivers?
-I installed all except the Accelerated Video Transcoding
(I noticed that the 12.7 beta had the option for it not to be installed while 12.8 does not have that option)

from which site did you download the Drivers? (I want to see if drivers from the brand would have an effect)
-I downloaded my driver from AMD site.
-I'm now trying 12.7 Beta from Sapphire site.

and what 7870 drivers have you tried?

-12.3 to 12.8
-I haven't tried unofficial drivers and wouldn't...

4) have you updated the drivers?
-yes

BIOS version?
-I updated my mobo BIOS to ASUS 4204 (was 4203 before)

Chipset driver?
-I updated my Chipset driver (downloaded from ASUS this is my chipset driver Intel_Chipset_V9301019_XPVistaWin7)

Soundcard driver?
-I updated my realtek Driver (driver version 6.0.1.6526)

Game driver? (what games do you experience this issue?)
-all are up to date. BF3 (in Multiplayer only)

any other drivers you've updated? (pls. indicate)
-all from Windows Update (except the optional updates)

5) how did you connect your 7870? Dual 6pin from a single atx cable or a separated 6pin atx cable?
-I'm now using a separated 6pin atx cable, I was using Dual 6pin from a single atx cable before.

6) what is your AVG and MAX VRM TEMP?
-I've seen my VRM Temp 60C in AVG and it goes 225C MAX (GPUZ detects that it's spiking...not sure if that's normal)

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TEMPLATE

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common questions:

1) what are your specs?

2) did you OC anything?

(if you did...) does it also appear on stock clocks?

3) what 7870 drivers are you using?

How did you install all the AMD Catalyst...did you install all of them or only the drivers?

From which site did you download the Drivers? (I want to see if drivers from the brand would have an effect)

and what 7870 drivers have you tried?

4) have you updated the drivers? (pls indicate version if possible)

BIOS version?

Chipset driver?

soundcard driver?

game driver?

any other drivers you've updated? (pls. indicate)

(because those aren't updated automatically by windows update)

5) how did you connect your 7870? Dual 6pin from a single atx cable or a separated 6pin atx cable?

6) what is your AVG and MAX VRM TEMP?
Edited by rievhardt - 9/18/12 at 6:28am

Under control panel check the sound and disable ATI audio also under system check device manager and disable ATI audio there also. I think this is a audio driver conflict. Hope this helps.
 

Throwing out another update: I haven't had a crash since that one outlier, the discrete audio card seems to be playing along nicely.

may i know what sound card are you currently using? the shop said that the distributor decided to give me a replacement card.

I'm not sure if I'm happy because I'm tense that it would be the same. I kinda like to try out the dedicated sound card if it would work out for me...
Getting my replacement card tomorrow.

I have the ASUS Xonar DX.

Ok thanks! I'll see if that's available on the shop I really hope the replacement card would work out well...

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UPDATE:
I got my replacement card from the shop.
for some reason it says DUAL X on the fan instead of Sapphire... (I have no idea why...I asked the store and they don't know either)
perhaps it's another 7870 batch? (I've searched and I can't confirm)

what does your cards say on the Fan?

btw I bought a ASUS Xonar DSX...because the DX is out of my budget...

I just installed the 2...
I hope the fans won't hit the sound card, the space between them is really tiny!

onboard sound is also disabled.

I'm praying that my nightmare ends and everthing would now go well
Edited by rievhardt - 10/6/12 at 5:47am