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GIGABYTE Z77X Owners/Discussion/Information/Support Thread and Club (UD5H, UD3H, D3H, and ALL) - Page 235

post #2341 of 6656
Quote:
Originally Posted by Shadowspawn View Post

Warning: Spoiler! (Click to show)
(Moved this from top-level thread, I meant to post it in this thread, not to clutter the top of the forum). redface.gif
Been reading these board for a while, and have gotten a lot of good help and learning from them. Never had a question before, but now I do! This is a strange one, that I have not seen reported in this thread before.
I have a GA-Z77X-UD3H motherboard with an Arctic Cooling Freezer 7 Pro Rev. 2 CPU Cooler.
Everything normally works fine with the CPU cooler. It spins a bit when the BIOS loads, then stops. When I boot into Windows, it spins up and runs 900 - 1000 RPM (as reported by CPUID HWMonitor). All is normal, until I run PRIME95.
I go though the PRIME95 configuration, I pick "In-place large FFTs", and click start test.
The instant that the test starts running in earnest, the CPU fan stop spinning! The CPU begins to heat up, but the fan does not kick in.
Not only that, but HWMonitor can't find the fan any longer. It has completely disappeared off the HWMonitor display. Not just sitting there at 0 RPM. Gone!
If I stop the test and reboot the system, the fan is still gone. The fan does not spin, and HWMonitor cannot see it. Yet, the BIOS is OK starting up the system (I believe that the fan still twitches a bit when the BIOS initializes).
If I unplug the system and let it sit for a bit, the fan usually comes back to normal (spins up when Windows begins to load, idles at 900 - 1000 RPM).
confusedsmiley.png
This is really strange, has anyone ever seen anything like this? I'm afraid to play with it much more, because I'm afraid that I will permanently disable the CPU fan somehow.
Other relevant details:
Since installing the fan, I have re-flashed the BIOS (it had the latest non-Beta F11 BIOS both before and after this problem was noticed). I have cleared the CMOS, and loaded optimized defaults. The BIOS settings are mostly stock. Just changed Intel Turbo Boost to "enabled", set the memory XMP to "Profile1", and disabled Legacy USB Support.
The fan settings in the BIOS are "Auto" "Normal" (I also tried "PWM" "Normal" and "Voltage" "Normal"and the same thing happened).
I have double-checked that the 4-pin fan connector is well seated on the pins, multiple times.
The whole system looks like this:
* GA-Z77X-UD3H, F11 BIOS
* Arctic Cooling Freezer 7 Pro Rev. 2 CPU Cooler
* Intel I5 3750K
* G.SKILL 8GB (2 x 4GB) Ripjaws X Series DDR3 1600MHz
* 2x Western Digital 1 TB RE4 SATA 3 Gb in RAID 1 configuration, plugged into the Intel connectors
* Sapphire Radeon HD 7850 OC 2 GB
* SeaSonic X Series X650 Gold
* Uspeed PCI-E to USB 3.0 Internal Combo/ USB 3.0 Hub & USB 2.0 All-in-1 Card Reader
* Lite-On LightScribe 24X SATA DVD+/-RW Dual Layer Drive
* Linksys WMP600N PCI Wireless Adapter
* LCD Monitor plugged into the HDMI port on the Radeon card.
* Windows 7 SP1, 64-bit
Not running Speedfan, EZTune6, or anything like that.
I am running Intel Turbo Boost.
Does anyone have any suggestions or insights into this problem?
Thanks!

Well, you could try the latest beta F12g and see if that does it for ya. If not (your right, that is a weird problem) I would try using the stock cpu heat sink and see if you get the same behavior. If so, likely the board. If not, the aftermarket cpu cooler. Is the AF 7 new, or have you used it on previous system?
Edited by barkeater - 6/26/12 at 8:11am
post #2342 of 6656
Thread Starter 
Quote:
Originally Posted by Shadowspawn View Post

Warning: Spoiler! (Click to show)
(Moved this from top-level thread, I meant to post it in this thread, not to clutter the top of the forum). redface.gif
Been reading these board for a while, and have gotten a lot of good help and learning from them. Never had a question before, but now I do! This is a strange one, that I have not seen reported in this thread before.
I have a GA-Z77X-UD3H motherboard with an Arctic Cooling Freezer 7 Pro Rev. 2 CPU Cooler.
Everything normally works fine with the CPU cooler. It spins a bit when the BIOS loads, then stops. When I boot into Windows, it spins up and runs 900 - 1000 RPM (as reported by CPUID HWMonitor). All is normal, until I run PRIME95.
I go though the PRIME95 configuration, I pick "In-place large FFTs", and click start test.
The instant that the test starts running in earnest, the CPU fan stop spinning! The CPU begins to heat up, but the fan does not kick in.
Not only that, but HWMonitor can't find the fan any longer. It has completely disappeared off the HWMonitor display. Not just sitting there at 0 RPM. Gone!
If I stop the test and reboot the system, the fan is still gone. The fan does not spin, and HWMonitor cannot see it. Yet, the BIOS is OK starting up the system (I believe that the fan still twitches a bit when the BIOS initializes).
If I unplug the system and let it sit for a bit, the fan usually comes back to normal (spins up when Windows begins to load, idles at 900 - 1000 RPM).
confusedsmiley.png
This is really strange, has anyone ever seen anything like this? I'm afraid to play with it much more, because I'm afraid that I will permanently disable the CPU fan somehow.
Other relevant details:
Since installing the fan, I have re-flashed the BIOS (it had the latest non-Beta F11 BIOS both before and after this problem was noticed). I have cleared the CMOS, and loaded optimized defaults. The BIOS settings are mostly stock. Just changed Intel Turbo Boost to "enabled", set the memory XMP to "Profile1", and disabled Legacy USB Support.
The fan settings in the BIOS are "Auto" "Normal" (I also tried "PWM" "Normal" and "Voltage" "Normal"and the same thing happened).
I have double-checked that the 4-pin fan connector is well seated on the pins, multiple times.
The whole system looks like this:
* GA-Z77X-UD3H, F11 BIOS
* Arctic Cooling Freezer 7 Pro Rev. 2 CPU Cooler
* Intel I5 3750K
* G.SKILL 8GB (2 x 4GB) Ripjaws X Series DDR3 1600MHz
* 2x Western Digital 1 TB RE4 SATA 3 Gb in RAID 1 configuration, plugged into the Intel connectors
* Sapphire Radeon HD 7850 OC 2 GB
* SeaSonic X Series X650 Gold
* Uspeed PCI-E to USB 3.0 Internal Combo/ USB 3.0 Hub & USB 2.0 All-in-1 Card Reader
* Lite-On LightScribe 24X SATA DVD+/-RW Dual Layer Drive
* Linksys WMP600N PCI Wireless Adapter
* LCD Monitor plugged into the HDMI port on the Radeon card.
* Windows 7 SP1, 64-bit
Not running Speedfan, EZTune6, or anything like that.
I am running Intel Turbo Boost.
Does anyone have any suggestions or insights into this problem?
Thanks
!

If you for instance, instead of setting the fan mode to whatever, just just disable under CPU SMART Fan control, what happens then?

Have you tried another fan or another header?

There are more than just 1 setting for the fan. There is a fan mode setting which you select PWm for 4-pin or voltage for 3-pin, and then there is CPU SMART fan control, for the smart fan control, select disable.
X99 Main Rig
(10 items)
 
  
CPUMotherboardGraphicsRAM
Intel 5960X Extreme Edition @ 4.5GHz Always Changing VisonTek R9 290 G.Skill Ripjaws 4 16GB (4x4GB) DDR4 @ 3200MHz 
Hard DriveHard DriveHard DriveCooling
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X99 Main Rig
(10 items)
 
  
CPUMotherboardGraphicsRAM
Intel 5960X Extreme Edition @ 4.5GHz Always Changing VisonTek R9 290 G.Skill Ripjaws 4 16GB (4x4GB) DDR4 @ 3200MHz 
Hard DriveHard DriveHard DriveCooling
Samsung 128GB M.2 PCI-E 4x SSD Apotop 256GB SSD 1.82TB NAS Noctua NH-D15 with both fans 
OSPower
Win7 Pro Enermax 1000W 
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post #2343 of 6656
My UD5H was often waking randomly from sleep, so I disabled Wake on Lan as it is a feature I don't use anyway. Since then, no random wake ups (perhaps a Win8 Homegroup problem). I should check it again, but I have been dealing with some browser freezes under Win8 and that's been a higher priority. I think that the few issues I still have are mostly Windows 8 or Google Chrome related, not MB issues (though it's not always easy for me to tell).
post #2344 of 6656
Thread Starter 
well yes the boards are in validation with windows 8, as since the nee UEFi has a lto to do with the OS itself now, that is still in the process. What is your fascination with windows8?
X99 Main Rig
(10 items)
 
  
CPUMotherboardGraphicsRAM
Intel 5960X Extreme Edition @ 4.5GHz Always Changing VisonTek R9 290 G.Skill Ripjaws 4 16GB (4x4GB) DDR4 @ 3200MHz 
Hard DriveHard DriveHard DriveCooling
Samsung 128GB M.2 PCI-E 4x SSD Apotop 256GB SSD 1.82TB NAS Noctua NH-D15 with both fans 
OSPower
Win7 Pro Enermax 1000W 
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X99 Main Rig
(10 items)
 
  
CPUMotherboardGraphicsRAM
Intel 5960X Extreme Edition @ 4.5GHz Always Changing VisonTek R9 290 G.Skill Ripjaws 4 16GB (4x4GB) DDR4 @ 3200MHz 
Hard DriveHard DriveHard DriveCooling
Samsung 128GB M.2 PCI-E 4x SSD Apotop 256GB SSD 1.82TB NAS Noctua NH-D15 with both fans 
OSPower
Win7 Pro Enermax 1000W 
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post #2345 of 6656
Quote:
Originally Posted by Sin0822 View Post

well yes the boards are in validation with windows 8, as since the nee UEFi has a lto to do with the OS itself now, that is still in the process. What is your fascination with windows8?

Haha! I've been playing around with it and found it to be better than I expected, enough not to really have a compelling reason to switch back to 7 (I love the start-up speed, and it seems to be a slight improvement in performance). But you have a point, if I have a problem that could be Windows 8 related, going back to 7 will tell me if I'm right or if it's the motherboard. Right now 8 is on my SSD and 7 is on an older hard drive, so laziness and inertia get in the way of making a change ;-)
post #2346 of 6656
Quote:
Originally Posted by Sin0822 View Post

is the mushkin you had 2x8GB?

Yes it is. The store replaced my ram set with another (still mushkin, as changing brands will cost me full price) and with optimized defaults + XMP profile (1.5v) LinX cleared 20 passes at full no problems! thumb.gif Took 7 hours but i'm so relieved, just wish i could get the last 4 days back! One of my previous sticks must have been faulty as it appears to be working as it should now.

Thanks for your help Sin, really appreciated. I'll probably be back when i start trying to OC. Haha. smile.gif
Hookintosh
(16 items)
 
  
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post #2347 of 6656
Quote:
Originally Posted by CaptainHook View Post

Yes it is. The store replaced my ram set with another (still mushkin, as changing brands will cost me full price) and with optimized defaults + XMP profile (1.5v) LinX cleared 20 passes at full no problems! thumb.gif Took 7 hours but i'm so relieved, just wish i could get the last 4 days back! One of my previous sticks must have been faulty as it appears to be working as it should now.
Thanks for your help Sin, really appreciated. I'll probably be back when i start trying to OC. Haha. smile.gif

new RAM rated 1.5V or 1.35V?
WC
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WC
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Western Digital Caviar Black LITE-ON 24X DVD iHAS224 XSPC RayStorm RX360 RX240 Windows 8 
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post #2348 of 6656
Thread Starter 
Quote:
Originally Posted by CaptainHook View Post

Yes it is. The store replaced my ram set with another (still mushkin, as changing brands will cost me full price) and with optimized defaults + XMP profile (1.5v) LinX cleared 20 passes at full no problems! thumb.gif Took 7 hours but i'm so relieved, just wish i could get the last 4 days back! One of my previous sticks must have been faulty as it appears to be working as it should now.
Thanks for your help Sin, really appreciated. I'll probably be back when i start trying to OC. Haha. smile.gif
Hey mate, good to hear! Yea that is why i said memtest86+ but in DOS, usually that is the best tester, i have had the windows one pass many times, but not the DOS one. Memory is usually the issue, people test in windows and they say it is fine, but usually in windows. Did you get the same kit?
Quote:
Originally Posted by EvgeniX View Post

new RAM rated 1.5V or 1.35V?
must be 1.5v, i don't think mushkin has released anything new in a while. Right?
X99 Main Rig
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Hard DriveHard DriveHard DriveCooling
Samsung 128GB M.2 PCI-E 4x SSD Apotop 256GB SSD 1.82TB NAS Noctua NH-D15 with both fans 
OSPower
Win7 Pro Enermax 1000W 
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X99 Main Rig
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CPUMotherboardGraphicsRAM
Intel 5960X Extreme Edition @ 4.5GHz Always Changing VisonTek R9 290 G.Skill Ripjaws 4 16GB (4x4GB) DDR4 @ 3200MHz 
Hard DriveHard DriveHard DriveCooling
Samsung 128GB M.2 PCI-E 4x SSD Apotop 256GB SSD 1.82TB NAS Noctua NH-D15 with both fans 
OSPower
Win7 Pro Enermax 1000W 
  hide details  
Reply
post #2349 of 6656
Ok, I had some time to do some troubleshooting... It isn't a sleep issue... Something happened to the rig last night.

The rig won't power on at all, so I unplugged it, waited a minute, and it still wouldn't power on. Switched to BIOS2, still wouldn't power on. Popped the CMOS battery, waited 5 minutes, put it back in, and it still wouldn't turn on.

When I've unplugged the rig for a few minutes, if I plug it back in and hit power, the lights come on for a second, then go off again.

I'm going to bring the whole thing home tomorrow and try different RAM, PSU and GPU... But I doubt it's any of those. I'm really suspecting the board... Sound like a motherboard issue to you guys?
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post #2350 of 6656
Quote:
Originally Posted by zoson View Post

Ok, I had some time to do some troubleshooting... It isn't a sleep issue... Something happened to the rig last night.
The rig won't power on at all, so I unplugged it, waited a minute, and it still wouldn't power on. Switched to BIOS2, still wouldn't power on. Popped the CMOS battery, waited 5 minutes, put it back in, and it still wouldn't turn on.
When I've unplugged the rig for a few minutes, if I plug it back in and hit power, the lights come on for a second, then go off again.
I'm going to bring the whole thing home tomorrow and try different RAM, PSU and GPU... But I doubt it's any of those. I'm really suspecting the board... Sound like a motherboard issue to you guys?

I wish I could find the post that described how a guy brought his UD5H or UD3H board back to life as he called it,. I visit too many boards I guess. I don't remember the exact sequence, but do remember he disconnected the psu, pulled the battery and shorted across its terminals for several seconds, and held down the power button for 10 seconds.

He then fired it back up and was all good again. Good luck.
    
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