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EVGA RMA service.

post #1 of 10
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Just had to RMA my new card. Never owned an EVGA product before. Is the RMA service nice and quick turn arounds? just opted for the basic RMA.
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Lrrr
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post #2 of 10
Yes it is quick and pretty easy. I had a gtx 295, which faulted out after watercooling...
I did a poor job putting it back together, and forgot a part, which EVGA charged me $10 for, then got upgraded to a GTX 480, all within 10 days...
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post #3 of 10
Quote:
Originally Posted by Selquist979 View Post

Just had to RMA my new card. Never owned an EVGA product before. Is the RMA service nice and quick turn arounds? just opted for the basic RMA.

I'm currently in RMA for my motherboard, called the tech supports on Saturday, gave me a ticket right away, first thing Monday morning the RMA was approved so I can ship it out tonight. I opted out of cross-ship as I'm not really in a rush at all.

Overall it's been quick and painless so far.
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CHILZ - Lan Rig
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post #4 of 10
I've had great experiences with EVGA's RMA service. Good customers service and quick turnaround. They upgraded my gtx 260 to a 275 when I was having small problems with the 260. thumb.gif

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post #5 of 10
The only EVGA RMA I had took literally 24 hours from my initial request to get the RMA ticket. EVGA sent out the replacement the day they received my card and the kicker was the returned card was an upgrade that appeared new-in-box. YMMV on that last part though.
post #6 of 10
In my experience....One of the best out there
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post #7 of 10
Just sent out my motherboard last night. Here's hoping on a quick shipping, processing, replacement/repair, and return shipping.
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CHILZ - Lan Rig
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CANARY - Main Rig
(16 items)
 
CADILLAC - HTPC
(14 items)
 
CPUMotherboardGraphicsRAM
Intel i5-4570s Asus H97M-Plus AMD R9 280 G.Skill RipjawsX 16 GB (2x8) 
Hard DriveHard DriveHard DriveCooling
250 GB Samsung 840 240 GB Kingston 3 TB USB 3.0 Drive Custom Loop 
OSMonitorKeyboardPower
Windows 10 Preview BenQ GL2450 Filco MajesTouch2 Ninja PC P&C Silencer Mk III 600 W 
CaseMouseMouse PadAudio
Fractal Design Core 1000 Mionix Castor Monoprice XXL JL Amps + Custom Morel Bookshelf speakers 
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Scythe Kama-Panel 3 
CPUMotherboardGraphicsRAM
FX-8150 @ 4.6 GHz Fatal1ty 990FX Pro 9800 GTX+ 512 MB G.Skill Ripjaws X 1866 CL9 
Hard DriveHard DriveCoolingOS
120 GB OCZ Vertex 3 1 TB WD Black 5x 120mm + MCP350 + EK Supreme HF + MicroRes Windows 8 Consumer Preview 
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2x Dell U2212HM Logitech G110 Cooler Master 850W Silent Pro Cooler Master 690 II Adv. 
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post #8 of 10
Best in the business. I have had great experiences with them.
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post #9 of 10
Thanks for the kind words guys! If you ever do have an issue and feel like you are not getting the support you need feel free to contact me directly: Matth@evga.com
post #10 of 10
Quote:
Originally Posted by EVGAMatthewH View Post

Thanks for the kind words guys! If you ever do have an issue and feel like you are not getting the support you need feel free to contact me directly: Matth@evga.com

Thanks for the contact info biggrin.gif
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CHILZ - Lan Rig
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CANARY - Main Rig
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CADILLAC - HTPC
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CPUMotherboardGraphicsRAM
Intel i5-4570s Asus H97M-Plus AMD R9 280 G.Skill RipjawsX 16 GB (2x8) 
Hard DriveHard DriveHard DriveCooling
250 GB Samsung 840 240 GB Kingston 3 TB USB 3.0 Drive Custom Loop 
OSMonitorKeyboardPower
Windows 10 Preview BenQ GL2450 Filco MajesTouch2 Ninja PC P&C Silencer Mk III 600 W 
CaseMouseMouse PadAudio
Fractal Design Core 1000 Mionix Castor Monoprice XXL JL Amps + Custom Morel Bookshelf speakers 
Other
Scythe Kama-Panel 3 
CPUMotherboardGraphicsRAM
FX-8150 @ 4.6 GHz Fatal1ty 990FX Pro 9800 GTX+ 512 MB G.Skill Ripjaws X 1866 CL9 
Hard DriveHard DriveCoolingOS
120 GB OCZ Vertex 3 1 TB WD Black 5x 120mm + MCP350 + EK Supreme HF + MicroRes Windows 8 Consumer Preview 
MonitorKeyboardPowerCase
2x Dell U2212HM Logitech G110 Cooler Master 850W Silent Pro Cooler Master 690 II Adv. 
MouseMouse PadAudio
Razer Death Adder 3.5G Staples Gel Cushion Asus Xonar DG + Senn. PC333D 
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Q6600 Acer X1800 ATI 5670 2 GB Kingston 
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2 TB WD Green Asus BD-R Windows 7 Home Premium Sony 50" LCD 
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