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Sapphire 6870 Crossfire BIOS issue

post #1 of 10
Thread Starter 
Hello everyone, I have searched and searched for this problem and a solution throughout this site and the internet. Alas, I have not found a single link pertaining to this problem.

My problem: Basically, my motherboard shows the BIOS on my display just fine and everything works fine and dandy when I only have one of my Sapphire 6870's installed. When I install the second card into my second PCI-e slot the BIOS will not show on the display when I boot up the computer. The kicker is, after normal boot time Windows shows up and everything is normal. What the heck? wackosmiley.gif

So that's basically it. I called Asus and all they said was send it in. But I don't want to do that initially and be out a computer for a few weeks if I am just missing something or its a quick fix.

My motherboard is: Asus M4A89GTD Pro/USB3

Thanks in advance.
 
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post #2 of 10
Have you tried changing the order the BIOS initializes cards in, or simply moving the monitor plug to the other card?
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post #3 of 10
I would agree,Try another card(bottom one).
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post #4 of 10
Thread Starter 
I tried the other card and yes the BIOS did display. The problem now is that Windows won't display unless I move the monitor plug back to the top video card. UGH!

On top of that I tried playing BF3 just now and set the settings to Ultra (the whole reason behind getting another 6870). It was terrible! Max FPS was 67 and avg was around 25 with lag. I used fraps to display this info.

What the heck? Is it a bad card or mobo, or what? For my spec, my rig should be listed in my sig.

My display setting were set at gfxo-gpp-igfx-pci

BTW thanks you guys for the help! Much appreciated, definitely learning a lot from this site.
 
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post #5 of 10
Thread Starter 
To follow up on my previous post. I lowered the settings down to high and I am getting worse fps than I did with one card. I know my motherboard is 16x PCI-e for one card and splits that to 8x and 8x for 2 cards. I am wondering if that is the source of my low fps?
 
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post #6 of 10
the bad performance is probably caused by your drivers. most people have dual x8 and see performance increases. amd certifies dual x8 mobos for cf as well.

i assume you are running on 1080p? ultra with 4x msaa wont work well with 6870s because they are unfortunately vram limited. even with one card i'm sure you've noticed that on ultra fps seem to struggle at certain places right? bf3 will use 1.5gb in large maps. but if you play on smaller maps like going hunting, you should see a nice fps jump, provided your drivers are in order.

as far as you're weird display problem, make sure you have the latest bios version. on asus's website one of the bios updates lists an issue where the mobo is unable to detect an nvidia vga card when 2 cards are inserted. you might also want to try removing a card first, making sure it displays something on that card, and then putting in the second one.

also, make sure ur cf bridge is snugly fit on your cards.
post #7 of 10
Thread Starter 
Thanks for the reply. I updated my BIOS drivers, but it really didn't have much effect. The bios does now show up as well as Windows with the exception of the windows loading screen (the screen with the colored balls flying in and making the windows logo). I have no idea why, but it will not show this screen. There are just a few small colored rectangles in the top left corner during this time. Then windows boots fine.

When working with the computer last night, I uninstalled and reinstalled the AMD video drivers multiple times. v12.3 is the current version. I used drive sweeper to remove the drivers. To no avail the drivers would not reinstall correctly! The first time I tried to install I got a BSOD. Then multiple times after that I got it installed but could not run the amd catalyst software and could not run Battlefield 3 at all. I am really quite pissed about the performance of AMD. I remember having an ATI Radeon 9600 back in the day and really not having much issues. AMD should have stuck to processors!

So I dropped down to one card now, I wasn't able to test anything but the one card seems to be working ok. I will probably have to do a clean install of windows because I feel like something got screwed up in the BSOD.

What do you think? Thanks for your help, I gave you some rep for your help.
 
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post #8 of 10
when you got that those tiny colored rectangles, which card were you plugged into? do the tiny rectangles look like the windows logo but just very small?
are you using a dvi cable or a dvi/vga adapter with vga cable?
have you tried the other card in your primary slot?
what kind of errors do you get when trying to start up the catalyst software? make sure to have the latest .net and visual c++ runtimes installed.
is nothing being hardware accelerated for you with both cards in and the faulty driver install?

when i uninstall, i always first use the amd uninstaller setup.exe to uninstall before using driver sweeper (in safe mode) as the amd uninstaller de-registers some dll files. otherwise i always get warnings when i try to install new drivers.
you should also try atiman uninstaller if you havent (http://atiman.go-board.net/). make sure you disable uac before you try it.
you can verify and repair all the windows critical os files are intact by running sfc /scannow from the command prompt.

hope that helps. good luck and let me know how it goes.
post #9 of 10
Thread Starter 
Quote:
Originally Posted by korg View Post

when you got that those tiny colored rectangles, which card were you plugged into? do the tiny rectangles look like the windows logo but just very small?.

The rectangles were small but no they had no distinction to looking anything like the windows logo. To be honest they sorta look like artifacts. I have never overheated my card btw, so I was scared to see them look like that.
Quote:
Originally Posted by korg View Post

are you using a dvi cable or a dvi/vga adapter with vga cable?
have you tried the other card in your primary slot?

I am using the standard dvi output to my LED 1080p 23" monitor
Quote:
Originally Posted by korg View Post

what kind of errors do you get when trying to start up the catalyst software? make sure to have the latest .net and visual c++ runtimes installed.

I can't remember exactly what the error was, but the catalyst software won't open, no matter how many time I uninstalled and reinstalled. As far as the .net and visual c++ runtimes, I will have to double check on those.
Quote:
Originally Posted by korg View Post

is nothing being hardware accelerated for you with both cards in and the faulty driver install?

that is correct
Quote:
Originally Posted by korg View Post

when i uninstall, i always first use the amd uninstaller setup.exe to uninstall before using driver sweeper (in safe mode) as the amd uninstaller de-registers some dll files. otherwise i always get warnings when i try to install new drivers. you should also try atiman uninstaller if you havent (http://atiman.go-board.net/). make sure you disable uac before you try it. you can verify and repair all the windows critical os files are intact by running sfc /scannow from the command prompt.hope that helps. good luck and let me know how it goes.

Thank you, it very much helps. I have decided to get rid of the system though. I am tired of faulty drivers from AMD. So with the new Ivy Bridges coming out. I am planning on getting a new setup with a GTX680 PCI 3.0. So that should be much better than this crappy 6870 setup.

Since I am selling the system, I have already set it up to sell. I wanted to keep my SSD which was what windows was installed on so I reinstalled windows on my backup HDD. This allowed me to contrast between my old windows install and new. It obviously had some sort of dirver error because when I reinstalled windows on the HDD with only one 6870, everything worked great just as it did before I added the second 6870. With that said, it seems like everything you said seems to be correct. I will use this info in the future if need be. Thanks a lot man! More rep+ for you thumb.gif
 
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post #10 of 10
sorry to hear that. good luck with your new build. 680 is a beast!
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