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Question to EVGA rep about GTX680 02G-P4-2680-KR - Page 2

post #11 of 15
You cannot step up within the same series. If you buy a 6xx card, you must step up to a 7xx card.


/long time evga buyer
post #12 of 15
Quote:
Originally Posted by DrSmoke View Post

You cannot step up within the same series. If you buy a 6xx card, you must step up to a 7xx card.


/long time evga buyer


Looks like your right - Here is the example that EVGA has listed on their 'Step Up' page.

Graphics Cards Examples:
GTX 460 → GTX 580: YES (Upgraded GPU)
GTX 460 768MB → GTX 460 1GB: NO (Same GPU)
GTX 570 → GTX 480: NO (Must be GPU upgrade)

What it failed to show an example which would have made it more clear is:

GTX 560 → GTX 580: NO (Must be a different series).

296

At least after being registered the product is S/N based and not owner based any longer for the 3 yr period from purchase. Only thing that doesn't transfer if you purchased an extended warranty.

What threw me off is if you go to 'unregister' your product in your account it claims the product can no longer be registered with EVGA. If it wasn't for their clear new policy (shown below) I would have not believed it.

What does transferable warranty mean for me?

The warranty follows the product and not the person.
The warranty is available for a time period of no more than 3* years from the EVGA shipping date.
Long term warranties, purchased extended warranties and EAR plans do not transfer.
Registration of the product under another user's account is possible.
*This excludes –RX, –BR and -TR products.

So if I was only interested in qualifying for the 'step up' within 90 days and no interest in the extended 5 yr warranty it wouldn't help to get extended warranty. If I could step up from 680 to 690 I'd get the 'extended warranty' in a heart beat. Might just get a second to SLI instead.
     
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post #13 of 15
Actually you can step-up to the same series. For Instance 560 -> 580. You can also register products that have already been registered now as well.
post #14 of 15
Thread Starter 
Quote:
Originally Posted by EVGAMatthewH View Post

Actually you can step-up to the same series. For Instance 560 -> 580. You can also register products that have already been registered now as well.

what about GTX680 02G-P4-2680-KR stepping up to let's say Signature 2 or the 4GB FTW cards?
My New PC
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K @ 4.0Ghz Gigabyte P67A-UD4-B3 GIGABYTE GTX 680 WindForce 3X OC Kingston HyperX Fury Black 16GB 
Hard DriveCoolingOSMonitor
Samsung S840 Prolimatech Megahalems rev. B Windows 8.1 Ultimate 64 LG E2360 LED 
MonitorKeyboardPowerCase
LG 3D 2363D Corsair K70 (cherry my red) Corsair AX850W PRO GOLD NZXT Phantom [custom] 
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My New PC
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K @ 4.0Ghz Gigabyte P67A-UD4-B3 GIGABYTE GTX 680 WindForce 3X OC Kingston HyperX Fury Black 16GB 
Hard DriveCoolingOSMonitor
Samsung S840 Prolimatech Megahalems rev. B Windows 8.1 Ultimate 64 LG E2360 LED 
MonitorKeyboardPowerCase
LG 3D 2363D Corsair K70 (cherry my red) Corsair AX850W PRO GOLD NZXT Phantom [custom] 
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post #15 of 15
Quote:
Originally Posted by EVGAMatthewH View Post

Actually you can step-up to the same series. For Instance 560 -> 580. You can also register products that have already been registered now as well.

So if I own a GTX 580 AR purchased 1yr ago that's been registered - if I sell it to some one will they get two more years of warranty transferred? Is the models purchased prior to the new Warranty now eligible for transfer to someone else?

I realize they would not receive the lifetime benefits.

On new purchased GTX 680 - If I purchased the extended warranty and there is a new single GPU released (example GTX 680Ti within 90 days of registration) released I'd be eligible for step up?

Im hearing a rumor of higher end GPU coming out in May.

Lastly to completely clarify - Are you allowing for single GPU to dual GPU this year? (Ex 680 to 690)

Thanks for the response. EVGA customer support reaches out to us here on OCN is exceptional.
     
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