Overclock.net › Forums › Cooling › Water Cooling › Please help - Antec h20 920 CPU Cooler Chill Control Error :( - Anyone know how to fix this?
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Please help - Antec h20 920 CPU Cooler Chill Control Error :( - Anyone know how to fix this?

post #1 of 3
Thread Starter 
Hey all

Just built a new PC with the 920 inside; the 920 works fine, the light turns on, the fan works, but when I try to use the software that comes with it called Chill Control, I get a message saying "Cannot Connect to Chill Control device. Check USB connection on device and restart the chill control application."

On other forums including this one (old posts) I have read that for a fix, most people check device manager for the usb connection showing as "Antec SS" or "920lc" or even "unknown device", and they click on that and update the driver from there...the problem is, there is no such device showing under device manager for me, even when I scan for changes...and under control panel/add and remove programs I don't have a driver apparently, even though I have successfully installed the software and everything is how it should be.

Really appreciate any help at all as I have been trying to fix this all day frown.gif
post #2 of 3
Go on to their website to see if there is an update available or a driver that is needed. Try to set up your rig using the Rigbuilder in the upper right part of the page, that way we can see your configuration and see what we`re working on. thumb.gifbike.gif
Double Vision
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Double Vision
(19 items)
 

(0 items)
CPUMotherboardGraphicsRAM
Ivy Bridge 3770K with IHS removed Asus Max V gene Gigabyte Windforce OC 670 X 2 G Skills Trident X 2 x 4gig 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 SSD Samsung Sony 24X Tfc Monsta 420 and Tfc Xchanger 360 
CoolingCoolingCoolingCooling
Rp 452 res with 2 x D5 varios and DD Cp pro for... Arqtic dual TEC chiller with 2-400watt Qmax tec... Ek supreme Cpu block with modified plate and 2 ... 9 x CM 120 mm R4 fans-1 x 140 Bitfenix Pro fan ... 
OSMonitorKeyboardPower
7 Ultimate Phillips 234 23 inch Logitech G110 Seasonic X-1250 
CaseMouseMouse Pad
Dual CM Haf 922`s CM Sentinel Advance 2 Big 
  hide details  
Reply
post #3 of 3
Just thought I would add this in here,

I just picked up one of the Antec Khuler 920's..........

followed the lame instructions to the letter...... same answer as above.....

thought what the hell and turned the usb connector over so the black cable is on the left instead of the right - as stated very...very clearly in the manual....

hey presto - it works a charm!

bit late but at least the info is here now

stay frosty
Para
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Overclock.net › Forums › Cooling › Water Cooling › Please help - Antec h20 920 CPU Cooler Chill Control Error :( - Anyone know how to fix this?