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Brand New Seagate 3tb just died while backing up dying Hitachi.

post #1 of 5
Thread Starter 
I'm not sure what happened here. The previous hard drive was failing and while transfering files it just up and died after almost 1.5tb was finished. Both hard drives dissapeared from windows but when I rebooted only the original dying hitachi drive came back. It's still bad but this brand new seagate is just dead in the water.

I took it out and am leaving it alone for a bit to see if it magically starts working again after taking out the hitachi tonight but are there any tips out there for something that can be done to restore my Seagate, I doubt it's a physical problem. It's brand new from tigerdirect and was working until the very end of my backup.

Now the original drive is almost completely dead and my data is now backed up onto two dead hd's. eek.gif
D-1000
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D-1000
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post #2 of 5
DOA drives, or drives that fail soon after first use, are not uncommon. Always test your drives thoroughly before you try to use them for anything important. Generally, I'll loop tests on new drives for a while (hours to days), and check SMART for any anomalies; any hint of problems and the drive goes back.

Anyway, it's hard to say what might be wrong with the new drive without more details. All I can suggest is moving the data to known working drives as soon as possible and RMAing the dead ones.
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post #3 of 5
Thread Starter 
Does seagate ever just replace the board if that's all that's faulty or do they simply just replace the entire drive? I was thinking about buying a second one to replace the board with since it would be cheaper than actually paying for data recovery but I don't know enough to be sure if that's the issue. Any info I could provide that might help? At work atm so I don't have access to the drive right now.


I'm thinking the reason the original died is because a window was left open on a cold day with the computer running, condensation might have been the culprit of the original drive's failure. =(
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D-1000
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post #4 of 5
Thread Starter 
Wow...ok not sure if this helped but I put the hard drive in a vertical position and now it's copying again at a rate of 40-50mb/s sometimes dipping into the 10's but rarely.....20gigs so far and not even a hiccup. Has anyone ever seen this? blushsmiley.gif
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D-1000
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post #5 of 5
Most 2-12 bay NAS's mount drives vertically, for whatever reason. No idea why, but maybe there's a reason?


Oh - this post might interest you:
http://www.overclock.net/t/1245840/is-the-st3000dm001-seagate-barracuda-any-good/0_100#post_17028290

And this link:
http://knowledge.seagate.com/articles/en_US/FAQ/223651en
     
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