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Random Black Screen on 12.3 and 12.4

post #1 of 13
Thread Starter 
Two of my computers have been experiencing an issue where the screen will randomly go black, which seems to be related to the card ceasing to send a signal to the monitor. One of them is my HTPC, connected to the TV, with a Llano APU and the other is my daughter's PC with an HD 3870. Both are connected via HDMI. This can occur when fullscreen games are played but also happens while watching movies in Windows Media Center and Netflix in a browser.

This is not a system crash because I can remote desktop to those computers without any problems, but unplugging and plugging the monitor does not fix the issue without a restart. I've tried uninstalling and reinstalling drivers, but this has not helped. I also tried upgrading the HTPC to 12.4 but it happened again.

Right now I'm trying 11.12 on the HTPC but the issue is not very common and I don't use it enough myself to confirm whether the problem has been fixed. Does anyone else have experience with this issue or have any thoughts on a fix?
     
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Intel Core i7-4770K Gigabyte G1.Sniper M5 EVGA GTX 780 SC Crucial Ballistix Sport 2 x 8GB 
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Samsung 840 Pro 256GB Seagate Barracuda 3TB Seagate Barracuda 4TB Asus BD-ROM 
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Noctua NH-D14 Windows 8 Pro Dell U2713HM Ducky YOTD (MX Brown) 
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Beyerdynamic DT990 250 Ohm 
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AMD A6-3500 Asrock A75M HD 6530D Samsung 4GB DDR3 1600  
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Intel 320 80GB Samsung Spinpoint F4 2TB WD Caviar Green 3TB Sony BD-Rom 
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Noctua NH-C12P SE14 Win 7 Professional 64-bit Samsung LN46C600 Lenovo N5902 
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Corsair CX430 Antec Veris Fusion HDHomeRun Prime 
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AMD Phenom II X3 B55 Asus M5A99X EVO Sapphire HD 7950 G.Skill 8GB DDR3 
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post #2 of 13
Im having a similar problem with 12.4, out of nowhere the screen turns black and the only way is to restart the computer have to struggle to get into control panel before the screen turning black again... 12.3 seems to fix my problem so far...
post #3 of 13
Same problem, except I noticed (less frequent) lockups with 12.3 drivers.

I suppose I am glad to hear other people are having the same issue..
post #4 of 13
Thread Starter 
I've looked into it some more and it appears this is an HDCP "handshake" problem over HDMI. In some cases this may simply be the result of a faulty HDMI cable. Having tried several cables, I'm pretty sure that's not my problem.

I'm still experiencing the problem on both my HTPC and the other PC, despite having tried out multiple driver versions. For the time being, I'm still at a loss.
     
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Beyerdynamic DT990 250 Ohm 
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Corsair CX430 Antec Veris Fusion HDHomeRun Prime 
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AMD Phenom II X3 B55 Asus M5A99X EVO Sapphire HD 7950 G.Skill 8GB DDR3 
Hard DriveOptical DriveCoolingMonitor
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Samsung 840 Pro 256GB Seagate Barracuda 3TB Seagate Barracuda 4TB Asus BD-ROM 
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Noctua NH-D14 Windows 8 Pro Dell U2713HM Ducky YOTD (MX Brown) 
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Audio
Beyerdynamic DT990 250 Ohm 
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AMD A6-3500 Asrock A75M HD 6530D Samsung 4GB DDR3 1600  
Hard DriveHard DriveHard DriveOptical Drive
Intel 320 80GB Samsung Spinpoint F4 2TB WD Caviar Green 3TB Sony BD-Rom 
CoolingOSMonitorKeyboard
Noctua NH-C12P SE14 Win 7 Professional 64-bit Samsung LN46C600 Lenovo N5902 
PowerCaseOther
Corsair CX430 Antec Veris Fusion HDHomeRun Prime 
CPUMotherboardGraphicsRAM
AMD Phenom II X3 B55 Asus M5A99X EVO Sapphire HD 7950 G.Skill 8GB DDR3 
Hard DriveOptical DriveCoolingMonitor
Samsung F3 1TB LG DVD-RW CM Hyper 212 Plus Dell U2312HM 
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post #5 of 13
It cannot be the HDMI cable. I have a brand new one that was working fine on my 6870's
post #6 of 13
That is really strange,Im using 12.4 on my 6850 toxic and it works with no problems at all.Maybe u sholld try using older versions of update,it doesnt really matter what version is.
post #7 of 13
I've had similar problems with my 7970 with 11.12 Catalyst, however my screen would come back. The drivers would crash and Aero would be disabled.
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post #8 of 13
I had 12.4 on my 6870's with no problems.. Now with my new 7970 is just black screen after black screen..
12.3 seems stable so far no crashes yet.
post #9 of 13
Same 12.4 driver crashed stopped responding and recovred.
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Intel i5-2500k @ 4.6 GHZ ASUS P8Z77-V PRO XFX AMD 6970 2GB CORSAIR VENGENCE DDR3 16 GB 1600mhz 9 9 9 24-2R 
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Western Digital 7200 rpm 500 gb (Storage)  CRUCIAL M4 64 GB SSD SATA III (Boot Drive) External 1 TB Western Digital HDD ASUS DVD-RW 
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ZALMAN CNPS9900MAX Windows 7 Ultimate 64 Bit Acer 1920 x 1080 23 inch Razer BlackWidow 2013 Ultimate Mechanical keybo... 
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Logitech G930 and some speakers. USB Drives Oh and a surge protector to prevent ... 
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Intel Celeron Dual Core G530 @ 2423 MHZ ASUS P8Z68-V PRO EVGA 550 Ti G.SKILL Ripjaws Series 4GB DDR3 1600 MHZ 9-9-9-24 
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post #10 of 13
Same here 12.4 crashes when ccc is loaded.
Have to go into safe mode & disable ccc.exe in msconfig > startup
then boot into normal mode without ccc
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