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NCSoft sucks the big one...again. - Page 4

post #31 of 67
Thread Starter 
Oh there is.

But the thing is, they do not care. All they are doing and seeing that the account logged in from two different IP addresses and the password kept changing and the account is "compromised" and therefore shut down.

Pretty messed up that they decided to not only close my GW1 account, but my NCSoft Master account with GW2 on it and all my other games. So...yeah.

For them, they are more than happy to just say "Well...it'd be kind of to much of a pain to just look at the facts...we could just lock the account and bring up some bullcrap legal EULA thingy and and see if he'll give us more money for another copy!"
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post #32 of 67
I wonder if consumerist would run this story too?
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post #33 of 67
Again, if you don't get this sorted out do a charge-back on your card (if you used a card). That'll at the very least get you your money back.
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post #34 of 67
Quote:
Originally Posted by Mkilbride View Post

Oh there is.
But the thing is, they do not care. All they are doing and seeing that the account logged in from two different IP addresses and the password kept changing and the account is "compromised" and therefore shut down.
Pretty messed up that they decided to not only close my GW1 account, but my NCSoft Master account with GW2 on it and all my other games. So...yeah.
For them, they are more than happy to just say "Well...it'd be kind of to much of a pain to just look at the facts...we could just lock the account and bring up some bullcrap legal EULA thingy and and see if he'll give us more money for another copy!"

Blow up GW2's twitter and keep using the gw2 hashtag. They'll address it.
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post #35 of 67
Yup, NC Soft sucks BIGTIME

I found that out after not being able to play AION after trying for over 2 hours, Pin didn't work even tho I'm 100% I typed it in right, I even reinstalled, and tried again, slowly going over each key when making my pin, then again, it didn't work, then I couldn't make another account for some stupid reason, my passwords stopped working, IT SHOULD NOT BE THAT HARD TO MAKE/PLAY a gaming account. Point is, I'm never going anywhere near that piece of crap company, I feel your pain, move on, don't expect much from them, they have shown there value multiple times over the years, and that value is in fact a big, fat, stinking, 0.
post #36 of 67
NCSoft is just a MMO grindfest factory for South Korea, they pretty much do not give a crap about anything west of South Korea. True story, This is why I can't believe ArenaNet stuck with them.
post #37 of 67
Thread Starter 
Yes, but ArenaNet funds them, so they need the financing.

It's sad...ArenaNet just has piss poor quality control. I went over to Guild Wars Guru and accounts being hacked into are a big issue right now.

It turns out that the protection for Guild Wars 2 beta accounts isn't very good; and since they make you pick the same password as your Guild Wars 1 account if they link...well, then they get both.
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post #38 of 67
Quote:
Originally Posted by Mkilbride View Post

Yes, but ArenaNet funds them, so they need the financing.
It's sad...ArenaNet just has piss poor quality control. I went over to Guild Wars Guru and accounts being hacked into are a big issue right now.
It turns out that the protection for Guild Wars 2 beta accounts isn't very good; and since they make you pick the same password as your Guild Wars 1 account if they link...well, then they get both.

This really sucks, I was so happy when that rep showed up to help the first time. And now this... It looks really bad to anyone thinking about buying this game or any other by either company. mad.gif
post #39 of 67
Thread Starter 
And they won't even respond to me, email, live chat, ect, they ignore me, even if I put in a few new ones every so often.

Be missing the beta I suppose, and GW2 if this keeps up.
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post #40 of 67
Quote:
Originally Posted by Mkilbride View Post

And they won't even respond to me, email, live chat, ect, they ignore me, even if I put in a few new ones every so often.
Be missing the beta I suppose, and GW2 if this keeps up.

Get penny arcade involved.
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