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ASUS RMA=unacceptable and appalling.. Update - Page 6

post #51 of 169
Quote:
Originally Posted by samwiches View Post

Hmm well. I didn't know about all these stories.
The only time I've called them was last month. I have a bent pin in my P8Z68-V LE (I think it was Fry's fault) but ASUS told me on the phone it would be $127 to fix my "problems." That sounds like a whole new board. frown.gif

I keep hearing about that too. That is too much for a socket repair. mad.gif
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post #52 of 169
Quote:
Originally Posted by srsparky32 View Post

im glad to hear you had a good experience smile.gif i hope third time lucky for me. Wumpus got his RMA'd and sold it to me. we both thought it'd work. we were wrong. so i RMA'd it and now this. so hope third time i get a brand new replacement.

The warranty with ASUS transfers when it is sold? I didn't know that.
 
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post #53 of 169
I apparently messed up a couple traces on the back of my socket area removing a bracket that was stuck with adhesive. They want 140 for parts? I guess parts means a new board?
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post #54 of 169
Let's all combine our dead boards into a Frankenstein/Voltron mobo and send it after ASUS.
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post #55 of 169
Thread Starter 
Quote:
Originally Posted by mdatmo View Post

The warranty with ASUS transfers when it is sold? I didn't know that.
yeah. its based on the serial number
Quote:
Originally Posted by samwiches View Post

Let's all combine our dead boards into a Frankenstein/Voltron mobo and send it after ASUS.

lol i can only imagine that biggrin.gif
 
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post #56 of 169
Quote:
Originally Posted by gamesmonkey View Post

That's poor quality you should definitely put a complaint in.
This is what happened to my Asus Striker II Extreme just last week. The heatsink was super glued on! It just fell off on me.
img20120414215851.jpg
By razermanic at 2012-04-26
I refitted with some Arctic alumina thermal adhesive.

blinksmiley.gif Im suddenly alot less certain about the purchase of a used ASUS P5Q-e off here. I'll be overclocking my E5300 hard and the last thing i need is for the mosfet heatsinks to derp on me while its at load.
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post #57 of 169
Thread Starter 
Quote:
Originally Posted by Cyrious View Post

blinksmiley.gif Im suddenly alot less certain about the purchase of a used ASUS P5Q-e off here. I'll be overclocking my E5300 hard and the last thing i need is for the mosfet heatsinks to derp on me while its at load.

I'd get a Gigabyte EP45-UD3P. i freaking loved mine, till a power surge killed it. but that was my mistake. 560 FSB board, solid as a ROCK. im framing it. it deserves it
 
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post #58 of 169
Quote:
Originally Posted by samwiches View Post

Hmm well. I didn't know about all these stories.

The only time I've called them was last month. I have a bent socket pin in my P8Z68-V LE (I think it was Fry's fault for selling it) but ASUS told me on the phone it would be $127 to fix my "problems." That sounds like a whole new board. frown.gif

(The title is good for this topic, I think. It has the potential to become one of those huge rant threads, hundreds of pages.)

wow. I payed like $15 for a socket repair on my EVGA 790i Ultra board, and got it back within 3 days.
post #59 of 169
Quote:
Originally Posted by srsparky32 View Post

I'd get a Gigabyte EP45-UD3P. i freaking loved mine, till a power surge killed it. but that was my mistake. 560 FSB board, solid as a ROCK. im framing it. it deserves it

I would kill to get an EP45-UD3P, but on a budget of 80 bucks i had to take what was presented to me. At least with the asus board i got i got some other goodies with it as well, so if the board turns out to be a dud, i at least get another 2GB DDR2 to play with along with some misc cables ill probably need.
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post #60 of 169
Quote:
Originally Posted by tahayassen View Post

Wow. I'm staying away from ASUS after seeing that. This isn't the first time I've seen these types of threads. Someone posted a thread a while back about an ASUS GFX Card RMA. It had missing screws, was bent, and had scratches.

actually this is out of the norm for ASUS they have some of the strongest and stoutest boards on the market.
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