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Disappointed in Dell ST2421L

post #1 of 11
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NEW DELL MONITOR: http://www.newegg.com/Product/Product.aspx?Item=N82E16824260051
MY OLD MONITOR: http://www.newegg.com/Product/Product.aspx?Item=N82E16824005124

Just got this, so far I'm not impressed.
When displaying a black image (whole screen), I have two light leaks (I think that's what they're called) at the top and bottom of the screen for about .75inches.

It's like they're not as black as they should be, they seem brighter.

I called up Dell, they told me to look for this number, but I couldn't find the number they were asking for.


To RMA, or not to RMA?
.................



Also, if I get a return on this, I will need some suggestions for a 24' monitor with ACCURATE COLOR REPRODUCTION, for under or around $200


Any help is appreciated, thanks.
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Spaghett
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post #2 of 11
ALL monitors have some backlight bleed; this includes phones, laptops and probably your television too. Generally with more expensive monitors the quality control is better and there will be less backlight bleeding.

Are they telling you to find the serial number? If so it is probably on the back of your monitor near the inputs.

The cheapest 24 inch monitor with good color reproduction is going to be the U2412M and that retails for ~$370, most TN panels are horribly calibrated, have lots of backlight bleed and have hideous viewing angles. Monitors are really something where you get what you pay for.
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post #3 of 11
Thread Starter 
Quote:
Originally Posted by TickleMeElmo View Post

ALL monitors have some backlight bleed; this includes phones, laptops and probably your television too. Generally with more expensive monitors the quality control is better and there will be less backlight bleeding.
Are they telling you to find the serial number? If so it is probably on the back of your monitor near the inputs.
The cheapest 24 inch monitor with good color reproduction is going to be the U2412M and that retails for ~$370, most TN panels are horribly calibrated, have lots of backlight bleed and have hideous viewing angles. Monitors are really something where you get what you pay for.

Great post, thanks.
So, I pretty much chose the best monitor for the class/price, and the 'bleed' is normal?
A lot of my buddies told me that Dell had the best colors and stuff, so I just went with what they said.

And it's a large upgrade from my previous monitor, correct?
Edited by Kye7 - 4/26/12 at 8:03pm
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post #4 of 11
Quote:
Originally Posted by Kye7 View Post

Great post, thanks.
So, I pretty much chose the best monitor for the class/price, and the 'bleed' is normal?
A lot of my buddies told me that Dell had the best colors and stuff, so I just went with what they said.
And it's a large upgrade from my previous monitor, correct?

They're both TN panels, so not exactly.. When they were talking about Dell having the best colors, they probably meant Dell UltraSharps like the u2312hm or u2412m, which have IPS panels.

As for pricing, you could probably get the u2312hm for around $200 or a little over when Dell has a sale. Otherwise the AOC I2353PH also has IPS and is around $200.
post #5 of 11
Thread Starter 
Quote:
Originally Posted by TarballX View Post

They're both TN panels, so not exactly.. When they were talking about Dell having the best colors, they probably meant Dell UltraSharps like the u2312hm or u2412m, which have IPS panels.
As for pricing, you could probably get the u2312hm for around $200 or a little over when Dell has a sale. Otherwise the AOC I2353PH also has IPS and is around $200.

Another great post, thanks.
Looking for a 24' though.

These are the highest rated rated 24' LED 1080p monitors with 2-5ms response times, do you think these would be better than the dell I'm using now?
http://www.newegg.com/Product/Product.aspx?Item=N82E16824236102
http://www.newegg.com/Product/Product.aspx?Item=N82E16824236153
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post #6 of 11
Quote:
Originally Posted by Kye7 View Post

Another great post, thanks.
Looking for a 24' though.
These are the highest rated rated 24' LED 1080p monitors with 2-5ms response times, do you think these would be better than the dell I'm using now?
http://www.newegg.com/Product/Product.aspx?Item=N82E16824236102
http://www.newegg.com/Product/Product.aspx?Item=N82E16824236153

No. Those are still TN panels and will be similar with what you have right now.

http://www.tftcentral.co.uk/articles/content/panel_technologies_content.htm
post #7 of 11
Thread Starter 
Quote:
Originally Posted by Kand View Post

No. Those are still TN panels and will be similar with what you have right now.
http://www.tftcentral.co.uk/articles/content/panel_technologies_content.htm

A TN panel is fine (I won't be able to go above ~$200).
So the first person to reply to me was correct when he said "ALL monitors have some backlight bleed"?

I guess my real question(s) is/are
1. Should I RMA my monitor, is it broken?
2. Do all monitors really have some backlight bleed?
3. Is this current monitor a upgrade from my old LG?

Thanks everyone.

Edit: Nice Tiger & Bunny ava.
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Spaghett
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post #8 of 11
just ask dell to replace it!as for quality unless it is an old screen or the driver or bios oof the screen are bugged or obsolete ,most often the issue is that you have to go set the screen via vga then once this is done.(some setting wont be avail in vga but get as close as you can)you can adjust via hdmi or dvi
post #9 of 11
Quote:
Originally Posted by Kye7 View Post

A TN panel is fine (I won't be able to go above ~$200).
So the first person to reply to me was correct when he said "ALL monitors have some backlight bleed"?
I guess my real question(s) is/are
1. Should I RMA my monitor, is it broken?
2. Do all monitors really have some backlight bleed?
3. Is this current monitor a upgrade from my old LG?
Thanks everyone.
Edit: Nice Tiger & Bunny ava.

Could you take a picture of it?

1. Depending on the severity.

2. Yes. Some more pronounced and uneven than others.

3. Yes. Size matters.
post #10 of 11
Quote:
Originally Posted by Kye7 View Post

I will need some suggestions for a 24' monitor with ACCURATE COLOR REPRODUCTION, for under or around $200.
For such concern for accurate color, I find the abundance of TN panels here amusing.
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