Overclock.net › Forums › Components › Hard Drives & Storage › Possible to Recover Files from Dead HDD?
New Posts  All Forums:Forum Nav:

Possible to Recover Files from Dead HDD?

post #1 of 12
Thread Starter 
I'm just wondering how one would go about recovering files from a dead hard drive.

Essentially what happened was my sister's hard drive died in her laptop. I asked her if she ever kept her laptop on her bed, and well, it was as I expected. The fan and vents were on the bottom of the laptop so on her bed it would have blocked off all airflow.

Anyway, now the HDD is not even being detected in the laptop. When I plug it into my desktop it fails to initialize in the disk manager due to an "I/O error."

The only way I can see her getting the files off it is by removing the physical platter and putting it in a working hard drive. However, I don't have the tools or the patience to do such a thing.

I'm just wondering if there's anything else I can try, or if anyone can tell me how much this is going to cost her to recover the files. I remember one of my professors lost a hard drive like this and it cost him about 300$ to recover the files. My sister doesn't have any important school documents like that, just random pictures. Personally I think this should be a lesson to her and anyone else who is dumb enough to leave a laptop running on a bed constantly.
i7 3820
(16 items)
 
  
CPUMotherboardGraphicsGraphics
i7 3820 AsRock X79 Extreme6 Sapphire 6950 2gb Sapphire 6950 2gb 
RAMHard DriveOptical DriveCooling
G.SKILL Ripjaws X Series 16GB (4 x 4GB)  Crucial M4 128gb LG HD-DVD/Blu-Ray Combo Drive Corsair H80 
OSMonitorKeyboardPower
Windows 7 Pro 64bit Samsung XL2370 Cooler Master Quick Fire (cherry blues) Corsair TX850M 
CaseMouseMouse PadAudio
Fractal Define R3 SS Xai SS 4HD Asus Xonar Essence ST 
  hide details  
Reply
i7 3820
(16 items)
 
  
CPUMotherboardGraphicsGraphics
i7 3820 AsRock X79 Extreme6 Sapphire 6950 2gb Sapphire 6950 2gb 
RAMHard DriveOptical DriveCooling
G.SKILL Ripjaws X Series 16GB (4 x 4GB)  Crucial M4 128gb LG HD-DVD/Blu-Ray Combo Drive Corsair H80 
OSMonitorKeyboardPower
Windows 7 Pro 64bit Samsung XL2370 Cooler Master Quick Fire (cherry blues) Corsair TX850M 
CaseMouseMouse PadAudio
Fractal Define R3 SS Xai SS 4HD Asus Xonar Essence ST 
  hide details  
Reply
post #2 of 12
I doubt it.I have an old drive that I am trying to get old files of off.I have tried hd tune,Western Digital life guard,and Seagate sea tools. I haven't been successful.
Back in Black
(19 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-4350 Vishera 4.8 ghz. ASUS M5A99FX PRO R2.0  MSI R7950 Twin Frozr 3GD5/OC Radeon HD 7950 Corsair Vengence 8gb ddr3 2133 
RAMHard DriveHard DriveHard Drive
Corsair Vengence 8gb ddr3 2133 Samsung 840 pro 128gb[boot] Seagate 250 gb [games] Hitachi 500 gb [media] 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 evo 250 gb [ steam/origin] Crucial M4 64gb [apps] Lg Corsair Hydro H110 
OSMonitorKeyboardPower
W7 64bit Dell s2440L compaq Corsair Hx750 
CaseMouse
Corsair Vengence C70 logitech 
  hide details  
Reply
Back in Black
(19 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-4350 Vishera 4.8 ghz. ASUS M5A99FX PRO R2.0  MSI R7950 Twin Frozr 3GD5/OC Radeon HD 7950 Corsair Vengence 8gb ddr3 2133 
RAMHard DriveHard DriveHard Drive
Corsair Vengence 8gb ddr3 2133 Samsung 840 pro 128gb[boot] Seagate 250 gb [games] Hitachi 500 gb [media] 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 evo 250 gb [ steam/origin] Crucial M4 64gb [apps] Lg Corsair Hydro H110 
OSMonitorKeyboardPower
W7 64bit Dell s2440L compaq Corsair Hx750 
CaseMouse
Corsair Vengence C70 logitech 
  hide details  
Reply
post #3 of 12
Thread Starter 
I just tried running HD Tune, it can run some tests on the drive but was telling me it's size is 0mb.

She still wants the files even though I've explained to her that the drive is fried. Now she tells me she's going to "go look into it," apparently by going to a computer shop or something. She's just looking to get ripped off...
i7 3820
(16 items)
 
  
CPUMotherboardGraphicsGraphics
i7 3820 AsRock X79 Extreme6 Sapphire 6950 2gb Sapphire 6950 2gb 
RAMHard DriveOptical DriveCooling
G.SKILL Ripjaws X Series 16GB (4 x 4GB)  Crucial M4 128gb LG HD-DVD/Blu-Ray Combo Drive Corsair H80 
OSMonitorKeyboardPower
Windows 7 Pro 64bit Samsung XL2370 Cooler Master Quick Fire (cherry blues) Corsair TX850M 
CaseMouseMouse PadAudio
Fractal Define R3 SS Xai SS 4HD Asus Xonar Essence ST 
  hide details  
Reply
i7 3820
(16 items)
 
  
CPUMotherboardGraphicsGraphics
i7 3820 AsRock X79 Extreme6 Sapphire 6950 2gb Sapphire 6950 2gb 
RAMHard DriveOptical DriveCooling
G.SKILL Ripjaws X Series 16GB (4 x 4GB)  Crucial M4 128gb LG HD-DVD/Blu-Ray Combo Drive Corsair H80 
OSMonitorKeyboardPower
Windows 7 Pro 64bit Samsung XL2370 Cooler Master Quick Fire (cherry blues) Corsair TX850M 
CaseMouseMouse PadAudio
Fractal Define R3 SS Xai SS 4HD Asus Xonar Essence ST 
  hide details  
Reply
post #4 of 12
If it overheated, the drive is probably seized and the only way to get it working are 1) replace the HDD main circuit board or 2) replace the mechanics (motor, platters, etc). While the first option does work sometimes, you need the exact part. The second option should not even be considered cause as soon as you loosen the screws and crack the case, you've contaminated the patters. There is a third option where you send the drive to a data recovery service, but this can be very expensive.
post #5 of 12
Thread Starter 
Quote:
Originally Posted by gymenii View Post

If it overheated, the drive is probably seized and the only way to get it working are 1) replace the HDD main circuit board or 2) replace the mechanics (motor, platters, etc). While the first option does work sometimes, you need the exact part. The second option should not even be considered cause as soon as you loosen the screws and crack the case, you've contaminated the patters. There is a third option where you send the drive to a data recovery service, but this can be very expensive.

The third option is what I figured would be required. I told her that her music and pictures are not worth how much its going to cost to go down that way.

As far options 1 and 2 go, I doubt it will be easy finding replacement parts for this drive since its a 2.5 inch from a 2 year old dell laptop.
i7 3820
(16 items)
 
  
CPUMotherboardGraphicsGraphics
i7 3820 AsRock X79 Extreme6 Sapphire 6950 2gb Sapphire 6950 2gb 
RAMHard DriveOptical DriveCooling
G.SKILL Ripjaws X Series 16GB (4 x 4GB)  Crucial M4 128gb LG HD-DVD/Blu-Ray Combo Drive Corsair H80 
OSMonitorKeyboardPower
Windows 7 Pro 64bit Samsung XL2370 Cooler Master Quick Fire (cherry blues) Corsair TX850M 
CaseMouseMouse PadAudio
Fractal Define R3 SS Xai SS 4HD Asus Xonar Essence ST 
  hide details  
Reply
i7 3820
(16 items)
 
  
CPUMotherboardGraphicsGraphics
i7 3820 AsRock X79 Extreme6 Sapphire 6950 2gb Sapphire 6950 2gb 
RAMHard DriveOptical DriveCooling
G.SKILL Ripjaws X Series 16GB (4 x 4GB)  Crucial M4 128gb LG HD-DVD/Blu-Ray Combo Drive Corsair H80 
OSMonitorKeyboardPower
Windows 7 Pro 64bit Samsung XL2370 Cooler Master Quick Fire (cherry blues) Corsair TX850M 
CaseMouseMouse PadAudio
Fractal Define R3 SS Xai SS 4HD Asus Xonar Essence ST 
  hide details  
Reply
post #6 of 12
Have you tried contacting DELL? Not sure what, if anything they are willing to do, but might be worth checking.
post #7 of 12
Thread Starter 
Quote:
Originally Posted by gymenii View Post

Have you tried contacting DELL? Not sure what, if anything they are willing to do, but might be worth checking.

Ya, unfortunately the warranty was only a year. It ended 9/20/2011. So I doubt they will do anything.
i7 3820
(16 items)
 
  
CPUMotherboardGraphicsGraphics
i7 3820 AsRock X79 Extreme6 Sapphire 6950 2gb Sapphire 6950 2gb 
RAMHard DriveOptical DriveCooling
G.SKILL Ripjaws X Series 16GB (4 x 4GB)  Crucial M4 128gb LG HD-DVD/Blu-Ray Combo Drive Corsair H80 
OSMonitorKeyboardPower
Windows 7 Pro 64bit Samsung XL2370 Cooler Master Quick Fire (cherry blues) Corsair TX850M 
CaseMouseMouse PadAudio
Fractal Define R3 SS Xai SS 4HD Asus Xonar Essence ST 
  hide details  
Reply
i7 3820
(16 items)
 
  
CPUMotherboardGraphicsGraphics
i7 3820 AsRock X79 Extreme6 Sapphire 6950 2gb Sapphire 6950 2gb 
RAMHard DriveOptical DriveCooling
G.SKILL Ripjaws X Series 16GB (4 x 4GB)  Crucial M4 128gb LG HD-DVD/Blu-Ray Combo Drive Corsair H80 
OSMonitorKeyboardPower
Windows 7 Pro 64bit Samsung XL2370 Cooler Master Quick Fire (cherry blues) Corsair TX850M 
CaseMouseMouse PadAudio
Fractal Define R3 SS Xai SS 4HD Asus Xonar Essence ST 
  hide details  
Reply
post #8 of 12
I'm dead serious about this.

Put the hard drive in the freezer for 12 hours.

Before you do though, put it in at least two airtight bags, like ziploc.

Here's a good guide.

http://lifehacker.com/5515337/save-a-failed-hard-drive-in-your-freezer-redux
THE RIG v 2.0
(17 items)
 
  
CPUMotherboardGraphicsRAM
Intel 3770K Asus P8Z77-V MSI GTX570 8GB Corsair Vengeance 1600 
Hard DriveHard DriveHard DriveHard Drive
Samsung 830 128GB Western Digital Caviar Black 640GB Seagate Barracuda LP 1.5TB Seagate Barracuda LP 2TB 
CoolingOSMonitorKeyboard
Hyper 212+ Windows 7 Professional 64bit AOC 27" + Dell 17" OCN Ducky Shine - MX Red / Red LED 
PowerCaseMouseMouse Pad
Corsair TX650W Antec 902 Mionix Naos 3200 Steelseries QcK 
Audio
ATH-AD700 
  hide details  
Reply
THE RIG v 2.0
(17 items)
 
  
CPUMotherboardGraphicsRAM
Intel 3770K Asus P8Z77-V MSI GTX570 8GB Corsair Vengeance 1600 
Hard DriveHard DriveHard DriveHard Drive
Samsung 830 128GB Western Digital Caviar Black 640GB Seagate Barracuda LP 1.5TB Seagate Barracuda LP 2TB 
CoolingOSMonitorKeyboard
Hyper 212+ Windows 7 Professional 64bit AOC 27" + Dell 17" OCN Ducky Shine - MX Red / Red LED 
PowerCaseMouseMouse Pad
Corsair TX650W Antec 902 Mionix Naos 3200 Steelseries QcK 
Audio
ATH-AD700 
  hide details  
Reply
post #9 of 12
Quote:
Originally Posted by james_ant View Post

The only way I can see her getting the files off it is by removing the physical platter and putting it in a working hard drive. However, I don't have the tools or the patience to do such a thing.
That would kill the drive.


Data recovery costs vary. If you're lucky it might be $300, but probably $1000+ is more common.



If you don't mind using cmdline tools, ddrescue might be able to salvage something. You don't need to initialize the drive to use it. You just need to fire up a Linux Live CD and have an identical size drive to copy stuff onto. Let it copy everything it can over, skipping what it can't. You'll end up with a broken filesystem with tons of corrupted files - then you perform data recovery on the working drive.

http://partedmagic.com/doku.php?id=start
http://www.sysresccd.org/SystemRescueCd_Homepage

https://help.ubuntu.com/community/DataRecovery#Imaging%20a%20damaged%20device,%20filesystem%20or%20drive
http://www.forensicswiki.org/wiki/Ddrescue

I have used this technique once. It worked okay until about 70% through the clone, when the dying drive went offline. It failed to spinup after that. I still got some data off, but with badly dying drives you should count your blessings if you can salvage anything.
     
CPUMotherboardGraphicsRAM
FX-8350 Saberooth 990FX eVGA GTX 560 SE 4x4GB Corsair Vengeance 1600mhz 
Hard DriveHard DriveHard DriveHard Drive
WD 4TB Black - WD4001FAEX-00MJRA0 Seagate Momentus XT 750GB - ST750LX003-1AC154 WD Green 1.5TB - WD15EARS Hitachi 2TB 7200RPM - HDS723020BLA642 
Hard DriveHard DriveHard DriveHard Drive
WD 2TB Green - WD20EARX WD 2TB Green - WD20EARS WD Blue 500GB - WD5000AAKS-00V6A0 WD Scorpio Black 500GB - WD5000BEKT-00KA9 
Optical DriveOptical DriveOptical DriveCooling
Pioneer DVR-115DBK Samsung SH-S243D/BEBE LG GH22NS90 Coolit Eco R120 
CoolingCoolingOSOS
Yate Loon Fans - D12SL-12-RED/BLACK Fractal Design 120mm Fan - FD-FAN-120 Windows 7 Ubuntu 10.04 LTS 
MonitorKeyboardPowerCase
Samsung 2343BWX 23" (2048x1152) I-Rocks KR-6170-BK Corsair HX620 Fractal Design Define R3 
MouseMouse PadAudioAudio
Razer Abyssus 3500DPI Mousepad + Desk Onboard Realtek® ALC 892 Cyber Acoustics CA-2992 2.0 Speakers 
OtherOtherOther
Razer Krait 1600 DPI nGear G-C1601 Card Reader Pisen Card Reader 
CPUMotherboardGraphicsRAM
VIA Eden C7 1200mhz Jetway J7F4K1G2ES-LF VIA Onboard 512MB PC2-4200 
Hard DriveOptical DriveCoolingOS
A-Data FlashDrive None Fanless Linux 
MonitorKeyboardPowerCase
Headless None 65w Power Brick Antec ISK300-65 
MouseAudio
None Onboard VIA 
CPUMotherboardGraphicsRAM
Barton XP-M 2400+ FJQ4C Asus A7N8X-E Deluxe 256MB BFG 7800GS OC 2x512MB Samsung PC3200 
Hard DriveOSMonitorKeyboard
Raptor 74GB/Seagate 120GB Windows 2000 Pro 60hz 17" CRT Brandless PS2 Keyboard 
PowerMouse
Antec Neo HE 550w Logitech G5 
  hide details  
Reply
     
CPUMotherboardGraphicsRAM
FX-8350 Saberooth 990FX eVGA GTX 560 SE 4x4GB Corsair Vengeance 1600mhz 
Hard DriveHard DriveHard DriveHard Drive
WD 4TB Black - WD4001FAEX-00MJRA0 Seagate Momentus XT 750GB - ST750LX003-1AC154 WD Green 1.5TB - WD15EARS Hitachi 2TB 7200RPM - HDS723020BLA642 
Hard DriveHard DriveHard DriveHard Drive
WD 2TB Green - WD20EARX WD 2TB Green - WD20EARS WD Blue 500GB - WD5000AAKS-00V6A0 WD Scorpio Black 500GB - WD5000BEKT-00KA9 
Optical DriveOptical DriveOptical DriveCooling
Pioneer DVR-115DBK Samsung SH-S243D/BEBE LG GH22NS90 Coolit Eco R120 
CoolingCoolingOSOS
Yate Loon Fans - D12SL-12-RED/BLACK Fractal Design 120mm Fan - FD-FAN-120 Windows 7 Ubuntu 10.04 LTS 
MonitorKeyboardPowerCase
Samsung 2343BWX 23" (2048x1152) I-Rocks KR-6170-BK Corsair HX620 Fractal Design Define R3 
MouseMouse PadAudioAudio
Razer Abyssus 3500DPI Mousepad + Desk Onboard Realtek® ALC 892 Cyber Acoustics CA-2992 2.0 Speakers 
OtherOtherOther
Razer Krait 1600 DPI nGear G-C1601 Card Reader Pisen Card Reader 
CPUMotherboardGraphicsRAM
VIA Eden C7 1200mhz Jetway J7F4K1G2ES-LF VIA Onboard 512MB PC2-4200 
Hard DriveOptical DriveCoolingOS
A-Data FlashDrive None Fanless Linux 
MonitorKeyboardPowerCase
Headless None 65w Power Brick Antec ISK300-65 
MouseAudio
None Onboard VIA 
CPUMotherboardGraphicsRAM
Barton XP-M 2400+ FJQ4C Asus A7N8X-E Deluxe 256MB BFG 7800GS OC 2x512MB Samsung PC3200 
Hard DriveOSMonitorKeyboard
Raptor 74GB/Seagate 120GB Windows 2000 Pro 60hz 17" CRT Brandless PS2 Keyboard 
PowerMouse
Antec Neo HE 550w Logitech G5 
  hide details  
Reply
post #10 of 12
Thread Starter 
Well I have the drive in the freezer now. I'm going to try that method.

I don't have a spare hard drive to do that trick with linux. But I think the problem is that the drive won't even spin up.

However, I did get just find out a little piece of potentially useful information. Apparently someone had access to her financials right before. Which I assume means she got some sort of a virus or malware, it sure is annoying trying to fix someone's computer when their not telling you the whole picture.
i7 3820
(16 items)
 
  
CPUMotherboardGraphicsGraphics
i7 3820 AsRock X79 Extreme6 Sapphire 6950 2gb Sapphire 6950 2gb 
RAMHard DriveOptical DriveCooling
G.SKILL Ripjaws X Series 16GB (4 x 4GB)  Crucial M4 128gb LG HD-DVD/Blu-Ray Combo Drive Corsair H80 
OSMonitorKeyboardPower
Windows 7 Pro 64bit Samsung XL2370 Cooler Master Quick Fire (cherry blues) Corsair TX850M 
CaseMouseMouse PadAudio
Fractal Define R3 SS Xai SS 4HD Asus Xonar Essence ST 
  hide details  
Reply
i7 3820
(16 items)
 
  
CPUMotherboardGraphicsGraphics
i7 3820 AsRock X79 Extreme6 Sapphire 6950 2gb Sapphire 6950 2gb 
RAMHard DriveOptical DriveCooling
G.SKILL Ripjaws X Series 16GB (4 x 4GB)  Crucial M4 128gb LG HD-DVD/Blu-Ray Combo Drive Corsair H80 
OSMonitorKeyboardPower
Windows 7 Pro 64bit Samsung XL2370 Cooler Master Quick Fire (cherry blues) Corsair TX850M 
CaseMouseMouse PadAudio
Fractal Define R3 SS Xai SS 4HD Asus Xonar Essence ST 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Hard Drives & Storage
Overclock.net › Forums › Components › Hard Drives & Storage › Possible to Recover Files from Dead HDD?