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Bought New Hard Drives - Loads of Prior Use Reported via SMART

post #1 of 5
Thread Starter 
Perhaps not the best title wording, but read on.


I recently bought a 2TB Seagate HDD from Newegg. It came in fine, tests fine in badblocks, and overall this drive is what to be expected from a new drive. I then purchased 2 more, intending to do a RAIDZ1 using ZFS.

The two additional drives just arrived, and not even 10 minutes ago did I put them in my home server and boot it back up. I planned on running a SMART self test before putting them to use, just to weed out an potential early death indicators. To my surprise, this is what the SMART data already contains:
Code:
turtle@syrup:~$ sudo smartctl --attributes /dev/sdb
smartctl 5.40 2010-07-12 r3124 [x86_64-unknown-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   100   100   006    Pre-fail  Always       -       15312
  3 Spin_Up_Time            0x0003   094   094   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       20
  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   100   253   030    Pre-fail  Always       -       421
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       4
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       20
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   253   000    Old_age   Always       -       0
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   071   071   045    Old_age   Always       -       29 (Lifetime Min/Max 24/29)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       19
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       28
194 Temperature_Celsius     0x0022   029   040   000    Old_age   Always       -       29 (0 24 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       89421219102723
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       41765650
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       360
Code:
turtle@syrup:~$ sudo smartctl --attributes /dev/sdc
smartctl 5.40 2010-07-12 r3124 [x86_64-unknown-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   100   100   006    Pre-fail  Always       -       18088
  3 Spin_Up_Time            0x0003   094   094   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       20
  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   100   253   030    Pre-fail  Always       -       4294967708
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       4
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       20
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   253   000    Old_age   Always       -       0
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   071   071   045    Old_age   Always       -       29 (Lifetime Min/Max 24/29)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       19
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       29
194 Temperature_Celsius     0x0022   029   040   000    Old_age   Always       -       29 (0 24 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       25194278158339
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       41773874
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       423


...So how exactly is this a "new" drive? I've had Seagate drives in the past that have just barfed all over SMART reports, but never like this and never from brand new drives.


...Thoughts?
    
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post #2 of 5
I would guess that is erroneous data. I've had many programs give me junk numbers when reading the SMART info. It looks like the values for both drives are the same, so even if incorrect, it would be nearly impossible for two used drives to have the exact same values in SMART.

In case you'd like to try some other programs that might read the hard disk info correctly get the Piriform defragment utility http://www.piriform.com/defraggler/builds It has a health tab that shows power on hours, power cycle count and such.

You could also try the Crystal Disk Info utility http://crystalmark.info/software/CrystalDiskInfo/index-e.html

I just noticed you're running a 64 bit OS so the two programs I suggested might not be of any use. rolleyes.gif
Edited by GUnit - 4/30/12 at 4:38pm
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post #3 of 5
Thread Starter 
Also should have mentioned the server is running Debian.


No .exes for me. tongue.gif


As a side note, since posting this all values have remained constant except for the Head_Flying_Hours attribute, which has risen by 184198262423553....interesting.

I'm curious as to the data being incorrectly reported/read. As I said I've had Seagate drives in the past barf on SMART data - and by that I mean any other brand gives normal readings where appropriate, but only Seagate drives have shown me billions upon billions of read errors and similar. So I have little doubt it is incorrectly being reported, but my concern is 1) Why? and 2) How can I get the proper read-outs?
    
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post #4 of 5
Sounds like you should contact them.
I had a Barracuda in my server that got a raw read-write error kiss of death with "Imminent Hard Drive failure" only a year and a few months young.
I couldn't even get smrt-ctrl to run on it, it came up unknown or something in Knoppix.
Everything other test past except that one.

But I had to connect the drive to windows box to test, maybe you could try that and use one of those other tools?
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post #5 of 5
Quote:
Originally Posted by TurboTurtle View Post

1) Why? and 2) How can I get the proper read-outs?
1) Because Seagate didn't program the drive firmware to.
2) You can't.

Seagate drives have always had semi useless and scary SMART info. I just ignore it. rolleyes.gif Most of my Seagate drives failed without any SMART warning, but all my other drives that failed predicted it in the SMART data.

Moral: Ignore it unless these two change:
Code:
5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       0
10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
     
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