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P8Z77-V Deluxe, bent CPU pins right out of box!

post #1 of 28
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My P8Z77-V Deluxe has been sitting around now for about 20 days, still in anti-static bag. I got my 3770k today, tore my computer down, rebuilt it, got it all nice and neat, then removed the cpu cover for the first time to put in the CPU.

Two freaking bent pins. Noticeable as day. The pins are beyond repair, they aren't even remotely straight, and bending them back in place would still require me to straighten them out. Now I have to tear it all back down, return the board, and rebuild it.

I'm not sure what to do, i'm stressed out because i've been waiting forever to finish this build. I'm afraid Amazon will claim I did the damage, but I went ahead and did a request to refund it. I ordered another P8Z77-V Deluxe with overnight shipping so I don't have to wait. I will be out $290 if they refuse the refund for whatever reason.

Anyone else experience this? mad.gif
Edited by Murlocke - 5/2/12 at 5:55am
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The Leviathan
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post #2 of 28
Quote:
Originally Posted by Murlocke View Post

My P8Z77-V Deluxe has been sitting around now for about 20 days, still in anti-static bag. I got my 3770k today, tore my computer down, rebuilt it, got it all nice and neat, then removed the cpu cover for the first time to put in the CPU.
Two freaking bent pins. Noticeable as day. Now I have to tear it all back down, return the board, and rebuild it.
I'm not sure what to do, i'm stressed out because i've been waiting forever to finish this build. I'm afraid Amazon will claim I did the damage, but I went ahead and did a request to refund it. I ordered another P8Z77-V Deluxe with overnight shipping so I don't have to wait. I will be out $290 if they refuse the refund for whatever reason.
Anyone else experience this? mad.gif

I'm confused. The way your explaining it is that your motherboard has pins... last time I checked mobo's don't have pins... let alone 1155 sockets are more like contact points than actual pins like say a phenom II...
post #3 of 28
Yikes, sorry to hear that man. As long as you calmly and professionally explain to them that this happened during shipping and was no fault of your own, they may replace it. I don't know how bent pins works under the RMA code though, they may not warrant accidents / abuse.
Quote:
Originally Posted by The_Hairy_Yak View Post

I'm confused. The way your explaining it is that your motherboard has pins... last time I checked mobo's don't have pins... let alone 1155 sockets are more like contact points than actual pins like say a phenom II...

Why do you think you have to match the CPU up with the socket correctly? There are pins in the CPU socket that essentially make the CPU work.
post #4 of 28
Quote:
Originally Posted by The_Hairy_Yak View Post

I'm confused. The way your explaining it is that your motherboard has pins... last time I checked mobo's don't have pins... let alone 1155 sockets are more like contact points than actual pins like say a phenom II...

2011 mobos do. Don't know about that one.
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post #5 of 28
Just an idea, Murlocke. If they do refuse to replace the board, you can have Asus repair the one you originally purchased, and then sell it. That way, at least you come out of this whole ordeal with some money.
post #6 of 28
Quote:
Originally Posted by Outlawed View Post

2011 mobos do. Don't know about that one.

Oh, well you learn something new every day then. So the CPU has the female socket? that's kinda strange IMO haha.
post #7 of 28
It may be possible to repair the bent pins yourself...
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post #8 of 28
Quote:
Originally Posted by The_Hairy_Yak View Post

Oh, well you learn something new every day then. So the CPU has the female socket? that's kinda strange IMO haha.

Well whats your definition of pins here? The mobo has 2011 pins sticking at a very tilted angle and the cpu has 2011 smooth sections that make contact with these pins.
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post #9 of 28
Quote:
Originally Posted by n4noAbyss View Post

It may be possible to repair the bent pins yourself...

I fixed an entire bent cpu on my dads old rig, ...patience and tweezers...
post #10 of 28
Only 2 bent contact points? try bending them back with a toothpick or a pin? Take your time, If that fails try for an RMA?
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