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12.3=12.4? what? - Page 2

post #11 of 30
http://www.overclock.net/t/988215/how-to-properly-uninstall-ati-amd-software-drivers-for-graphics-cards
Check this post and, this way you can uninstall the driver completely without using any 3rd party softer ware.
post #12 of 30
Quote:
Originally Posted by guts View Post

http://www.overclock.net/t/988215/how-to-properly-uninstall-ati-amd-software-drivers-for-graphics-cards
Check this post and, this way you can uninstall the driver completely without using any 3rd party softer ware.

You should have read the part in that guide where it says it shouldnt be used with AMD machines, that means no computers using AMD CPU's/NB/SB... And guess what, the OP rig is AMD.

Thats why I told him to use ATIman uninstaller, it will do everything said in that post without having to do it manually and it will leave other AMD drivers intact, only removes GPU drivers.
post #13 of 30
Quote:
Originally Posted by Tokkan View Post

You should have read the part in that guide where it says it shouldnt be used with AMD machines, that means no computers using AMD CPU's/NB/SB... And guess what, the OP rig is AMD.
Thats why I told him to use ATIman uninstaller, it will do everything said in that post without having to do it manually and it will leave other AMD drivers intact, only removes GPU drivers.
It shouldn't pose a problem if the OP reinstalls the NB and USB filter drivers as I've tried that method myself before and that was with a full AMD system. That being said, ATIman is a much safer method.
post #14 of 30
Thread Starter 
Alright I'll take a chance with ATIman. I already have CCleaner so I shall do a registry clean as well.
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post #15 of 30
I have the same issue. As long as your Driver version is 8.961 you should be fine.

See this thread.

http://www.overclock.net/t/1248308/12-4-official-amd-drivers-out/20
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post #16 of 30
Quote:
Originally Posted by ragtag7 View Post

My CCC says that I still have 12.3 and I just installed 12.4. What is going on?

I got a simular issue. On my system it started with the installation of Catalyst 12.3. I always check the version after an update and I noticed it reported 12.2. I have reported this at AMD but got no respons.
Then I installed 12.4 and checked. After succesfull installation it reported 12.3 and when I made the AMD catalyst control center look for updates, the software found an update available. Tried several times to update, but all gave the same result.
I contacted AMD to report this. There suggestion was to remove the software using the AMD Catalyst Install manager, followed by an "at own risk"
Driver Cleaner Professional
http://www.afterdawn.com/software/desktop_software/other_tools/driver_cleaner_pro.cfm
Removed old AMD/ATI drivers and registry keys. (The Radeon is the only AMD device on my system)
Then I reinstalled Catalyst 12.4
After the installation was completed succesfully, the version was correctly 12.4 and no further updates were found.

But now I got a new issue. After I removed the ccc icon from my system tray and restarted my system, the system tray icon was back. Also when I unchecked the automatic software update, it did not uncheck.
The ccc had no access to certain keys in my registry. It was also reported in the systems logbook.
I first decided to set the compatibility of ccc.exe "start as administrator". That fixed the saving of my settings, but then I got an UAC dialog box for ccc.exe every time I logon to my (administrator) Windows account.
That is no option to me, it had always worked with the normal UAC level.
I contacted AMD regarding this issue, but the support send me strait into the IT woods and told me to check with Microsoft since UAC is theirs. (as if you can get in touch with someone at Microsoft about this kind of issues being an end user.)

I was certain the Catalyst installation has gone wrong.
I checked the registry and found that certain keys were not added properly. (HKCU\Software\ATI\ACE...)
Then I added the missing keys, using the AMD .reg files. This still did not make ccc save my settings.
I checked the authorisation on the keys and found that the added keys were not set to inherit the authorisation from there parent but had insufficient authorisations set.
After I checked to inherit authorisation from parent the registry keys became accessable by ccc.exe and all worked well again. smile.gif

Before the installation,
All Catalyst software was removed.
Removed all previous AMD video drivers up to the point that the Standard VGA driver was installed for the found hardware. (somewhat time consuming and probably unnecessary, but since we are cleaning..)
Driver Cleaner also found some remaining AMD software that it removed.
All AMD and ATI keys were carefully removed from my registry, (used CCleaner)
UAC was set normal, the default after Windows 7 installation (and never changed this since)

Clean installed Catalyst 12.4 display drivers and ccc like always, by starting the 12-4_vista_win7_64_dd_ccc.exe, that extracts and starts the installation.

If after a reported succesfull installation the settings are not saved correctly, I found in this case that the registry keys were not properly added to my registry.

(Note: On this PC I run a Dutch version of the Windows 7 Ultimate 64 bit OS and AMD Catalyst software. Therefor I have to translate terms to English and they might be slightly different known to you..)
Edited by ocgmp - 5/5/12 at 11:45am
post #17 of 30
Thread Starter 
Okay so, I erased everything relating to the AMD drivers for my HD6770. I install 12.4....AND IT STILL GIVES ME 12.3!?!?! WHAT?! mad.gif

Update: SO, I think the 12.4 drivers are on my system because I know longer have the AA issues I have had with Skyrim, but it just reads as 12.3 for some reason...
Edited by ragtag7 - 5/4/12 at 3:51pm
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post #18 of 30
1 - Remove Catalyst using the Catalyst install manager. I used the "quick remove all option"

2 - Remove the ATI keys using CCleaner. This will remove all settings you made.

3 - Driver Cleaner Professional select all ATI options. I removed all the items it found

4 - I also removed all previous installed drivers as follows:

Right click on My Computer and choose properties
Go to your device manager

a) Select your ATI video device and remove the driver for your video display card.
- Right click on ATI Radeon xxxx
- properties
- drivers tab
- notice the date and version number
- remove

Right click in the device manager on some icon and select to find changed hardware.
A previous driver will be found and installed. No need to reboot at this point
Repeat from a) - until only a Standard VGA driver is installed.

Now you have removed all previous installed drivers from your system.

Note that if you update the display drivers frequently, this may take some time

5 - Reboot your system

6 - Reinstall Catalyst 12.4

7 - Reboot

8 - Start CCC and check if you can uncheck the automatic software update. If you can not, read my previous post
Edited by ocgmp - 5/5/12 at 11:48am
post #19 of 30
Thread Starter 
Quote:
Originally Posted by ocgmp View Post

1 - Have you tried Driver Cleaner Professional?
2 - I also removed all previous drivers.
Right click on My Computer and choose properties
Go to your device manager
a) Right click on your video device and go to the driver tab. Notice the date and version number
Remove the driver for your video display card.
- Right click on ATI Radeon xxxx
- properties
- tab drivers
- remove

Right click in the device manager on some icon and select to find changed hardware.
A previous driver will be found.
Repeat from a) - until only a Standard VGA driver is installed.
Now you have removed all previous installed drivers from your system.
Note that if you update the display drivers frequently, this may take some time

The Driver date is April 5th and the version is 8.961.0.0 -_____-
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post #20 of 30
AMD driver April 5th 2012 8.961.0.0 is the Catalyst 12.4 driver.

I am getting a suspicion abouth what might be going on.

It concerns the registry key text - Catalyst_Version

If you have the key in:

HKLM\System\CurrentControlSet\Control\Class\{4D36E968-E325-11CE-BFC1-08002BE10318}\0000

the text value becomes visuable in ccc - information - software.

So, if the text value is 12.4 than you will see a line "Catalyst version 12.4"

But if you enter the value in the same location in ControlSet001, than it also displayed.

My guess is that there is an older Catalyst version key in the ControlSetxxx entry, but there is no Catalyst_Version - 12.4 in the CurrentControlSet

That would result in ccc to display the version number that is in ControlSetxxx because the Catalyst_Version key with text value 12.4 is missing in the CurrentControlSet..

If there is no Catalyst_Version key, the Catalyst Version is not shown at all at the ccc - information - software window
Edited by ocgmp - 5/4/12 at 8:08pm
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