Originally Posted by ragtag7
My CCC says that I still have 12.3 and I just installed 12.4. What is going on?
I got a simular issue. On my system it started with the installation of Catalyst 12.3. I always check the version after an update and I noticed it reported 12.2. I have reported this at AMD but got no respons.
Then I installed 12.4 and checked. After succesfull installation it reported 12.3 and when I made the AMD catalyst control center look for updates, the software found an update available. Tried several times to update, but all gave the same result.
I contacted AMD to report this. There suggestion was to remove the software using the AMD Catalyst Install manager, followed by an "at own risk"
Driver Cleaner Professional
Removed old AMD/ATI drivers and registry keys. (The Radeon is the only AMD device on my system)
Then I reinstalled Catalyst 12.4
After the installation was completed succesfully, the version was correctly 12.4 and no further updates were found.
But now I got a new issue. After I removed the ccc icon from my system tray and restarted my system, the system tray icon was back. Also when I unchecked the automatic software update, it did not uncheck.
The ccc had no access to certain keys in my registry. It was also reported in the systems logbook.
I first decided to set the compatibility of ccc.exe "start as administrator". That fixed the saving of my settings, but then I got an UAC dialog box for ccc.exe every time I logon to my (administrator) Windows account.
That is no option to me, it had always worked with the normal UAC level.
I contacted AMD regarding this issue, but the support send me strait into the IT woods and told me to check with Microsoft since UAC is theirs. (as if you can get in touch with someone at Microsoft about this kind of issues being an end user.)
I was certain the Catalyst installation has gone wrong.
I checked the registry and found that certain keys were not added properly. (HKCU\Software\ATI\ACE...)
Then I added the missing keys, using the AMD .reg files. This still did not make ccc save my settings.
I checked the authorisation on the keys and found that the added keys were not set to inherit the authorisation from there parent but had insufficient authorisations set.
After I checked to inherit authorisation from parent the registry keys became accessable by ccc.exe and all worked well again.
Before the installation,
All Catalyst software was removed.
Removed all previous AMD video drivers up to the point that the Standard VGA driver was installed for the found hardware. (somewhat time consuming and probably unnecessary, but since we are cleaning..)
Driver Cleaner also found some remaining AMD software that it removed.
All AMD and ATI keys were carefully removed from my registry, (used CCleaner)
UAC was set normal, the default after Windows 7 installation (and never changed this since)
Clean installed Catalyst 12.4 display drivers and ccc like always, by starting the 12-4_vista_win7_64_dd_ccc.exe, that extracts and starts the installation.
If after a reported succesfull installation the settings are not saved correctly, I found in this case that the registry keys were not properly added to my registry.
(Note: On this PC I run a Dutch version of the Windows 7 Ultimate 64 bit OS and AMD Catalyst software. Therefor I have to translate terms to English and they might be slightly different known to you..)Edited by ocgmp - 5/5/12 at 11:45am