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Windows 7 Bluescreen Error

post #1 of 14
Thread Starter 
I completed my first build around three months ago now. I installed Windows 7 and everything was working well in the beginning but after a few weeks I began receiving windows blue screen errors at least once per day. I can usually notice when it is about to happen, too. The Windows Taskbar stops responding, but any games I'm running continue to work smoothly (graphics and all). All programs (including games) don't actually close until the blue screen has occurred. I believe the blue screen itself is the "Physical Memory Dump" (I'm not sure about its technical name).

So far, I've tried cleaning my registry and defragmenting my SSD as well as performing Windows memory diagnostics (which returned only positive results). None of this has helped. Of course I've also scanned for viruses multiple times. Other than that, I've heard drivers could be a problem, but I'm not sure how to go about checking that. I only have drivers installed that came on the disks with my Motherboard, GPU, and monitor (All from Intel or NVIDIA), which should be reliable. I've updated them through the Device Manager, too. Also, I have 16GB of RAM and my 120GB SSD which isn't even close to full.

Well, that's about all I know so far. Does anybody know what else I could do or if I'm doing something wrong? And is my problem probably due to my hardware or software? I really have no clue. I also heard that it could be a problem between two incompatible parts of my build, but I don't know how to check that either.

Thanks.

By the way, here's my build:

Motherboard: Maximus IV Gene-Z
CPU: Intel i5 2500K (not OC'd yet)
GPU: EVGA GeForce GTX 560 Ti
RAM: CORSAIR XMS3 16GB (2 x 8GB) DDR3 1600 (PC3 12800)
SSD: Corsair Force Series 3 120GB
post #2 of 14
Firstly, you shouldn't defrag an SSD. They don't need it.

And definitely update your drivers by downloading the latest ones from the manufacturer. The drivers that come on disk are already outdated. Update the chipset, GPU, and sound card drivers and see if that remedies the issue.
Brick Sh*thouse
(26 items)
 
   
CPUMotherboardGraphicsRAM
Intel i5 2520M Lenovo ThinkPad X220 Intel i5 Motherboard 04W2109 Intel HD3000 Crucial 4x2 GB DDR3 PC1333 
Hard DriveOptical DriveCoolingOS
Samsung 840 120GB SSD Nope Itty-Bitty Fans and Heatsinks Windows 10 Professional 64-bit 
MonitorKeyboardPowerCase
LG 12.5" 1366x768 IPS Lenovo Keyboard Lenovo 90W AC Adapter Lenovo X Series ThinkPad Chassis 
MouseMouse PadAudioOther
Logitech M510 Desk Conexant 1 Watt Stereo Speakers Lenovo TrackPoint 
Other
Lenovo TouchPad 
  hide details  
Reply
Brick Sh*thouse
(26 items)
 
   
CPUMotherboardGraphicsRAM
Intel i5 2520M Lenovo ThinkPad X220 Intel i5 Motherboard 04W2109 Intel HD3000 Crucial 4x2 GB DDR3 PC1333 
Hard DriveOptical DriveCoolingOS
Samsung 840 120GB SSD Nope Itty-Bitty Fans and Heatsinks Windows 10 Professional 64-bit 
MonitorKeyboardPowerCase
LG 12.5" 1366x768 IPS Lenovo Keyboard Lenovo 90W AC Adapter Lenovo X Series ThinkPad Chassis 
MouseMouse PadAudioOther
Logitech M510 Desk Conexant 1 Watt Stereo Speakers Lenovo TrackPoint 
Other
Lenovo TouchPad 
  hide details  
Reply
post #3 of 14
Thread Starter 
Thanks for the advice, I'll try that out and be back in a while to say if it helped or not.

Does anybody else know what I should do?
post #4 of 14
As GoneTomorrow has already said, never defrag an SSD

Please navigate to C:/Windows/Minidump and zip up any dump files located there that you'd like to have analyzed, and then attach that zip here. If there are no dumps located in C:/Windows/Minump, you may be writing full memory dumps to C:/Windows, and it'll be called MEMORY.DMP.

If there are no dumps in either of those locations, but you know you have a page file set up, any "cleaner" programs such as TuneUp Utilities, CCleaner, etc, will delete this upon use..
post #5 of 14
Thread Starter 
As you can probably tell, I'm pretty new to working with computers at this level. Could you please explain what exactly zipping up any dump files means or where I could go to find out? I do have 32 items in the folder you suggested I check (which I would guess is the amount of times my computer has gotten the blue screen?).

Thanks.
post #6 of 14
Right click all of the files you want to attach (maybe not all, I'd say ~8-10 dumps), click Send To > Compressed (zipped) folder. Once you've done that, in the reply box on OCN, click the paperclip and that will open the attachment system, and hopefully you can figure it out from there smile.gif
post #7 of 14
Thread Starter 
When I try to send the files to the Compressed (zipped) folder it says that it doesn't exist. What exactly is wrong?
post #8 of 14
Quote:
Originally Posted by Andrew A View Post

When I try to send the files to the Compressed (zipped) folder it says that it doesn't exist. What exactly is wrong?

Very odd, have you tried one at a time? What is the exact error it gives?
post #9 of 14
Thread Starter 
One at a time is the same error. It just says "Compressed (zipped) Folders Error: File not found or no read permission."
post #10 of 14
Quote:
Originally Posted by Andrew A View Post

One at a time is the same error. It just says "Compressed (zipped) Folders Error: File not found or no read permission."

You may need to take ownership of the minidump folder.
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