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Auzentech RMA blows

post #1 of 24
Thread Starter 
Does anybody here have ANY luck at all with RMA'ing with these asshats?
I've personally put in about 20 tickets to get my x-raider RMA'd (it was DOA and I found out after the 7 day return thing where I bought it a year or so ago)

Does anybody know their contact phone number? Or anything?

I've search all over Google, and absolutely nothing has come of it... I tell you this is the last time I buy from these guys again...
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post #2 of 24
Yep, that's typical Auzentech for you.
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post #3 of 24
Toll Free : 866-786-6212 (9am-6pm PST) Tel: 408-727-6212 Fax: 408-727-6275
 
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post #4 of 24
Thread Starter 
Quote:
Originally Posted by RallyMaster View Post

Yep, that's typical Auzentech for you.
Tell me about it. gunner2.gif
Quote:
Originally Posted by Dopamin3 View Post

Toll Free : 866-786-6212 (9am-6pm PST) Tel: 408-727-6212 Fax: 408-727-6275
Thanks, I'll try that number tomorrow. Actually I just tried the number to see if I'd even get a voice mail or something for them, and it turns out the number doesn't exist, there is a number for some company like 'sand mat tail electronics'... lol...

BBB here I come...
Edited by caraboose - 5/3/12 at 9:24pm
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post #5 of 24
Baw I thought that number would work. The only other one I'm seeing is from this page- http://www.auzentech.com/site/company/invest.php

Auzentech, Inc. World Headquarters
3003 N. 1st Street, Suite 316
San Jose, CA 95134
Voice Message / Fax: 408-716-1088
www.auzentech.com

Good luck with the RMA redface.gif I always thought Auzentech sound cards were pretty decent so I figured RMA would be okay but obviously not.
 
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post #6 of 24
Thread Starter 
Quote:
Originally Posted by Dopamin3 View Post

Baw I thought that number would work. The only other one I'm seeing is from this page- http://www.auzentech.com/site/company/invest.php
Auzentech, Inc. World Headquarters
3003 N. 1st Street, Suite 316
San Jose, CA 95134
Voice Message / Fax: 408-716-1088
www.auzentech.com
Good luck with the RMA redface.gif I always thought Auzentech sound cards were pretty decent so I figured RMA would be okay but obviously not.
Tried that number, it actually connects to them, but it's just a voice mail, and if you want to leave a fax its the same extension...1

Facepalm to the max.
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post #7 of 24
yup i had tons of issues trying to get my forte rma'd... never was able to though frown.gif
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post #8 of 24
Ow, that sucks. Illegitimus non carborundum!
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post #9 of 24
Auzentech! You should have bought Creative~!

I think that's their slogan. I could be wrong.
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post #10 of 24
I never had any problems with auzentech RMA when my forte crapped out. They even send me a free HT 1.3 card because I had to wait 2 weeks before they got in a replacement. In my experience, they were great and it was super easy.
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