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Another Zowie Am issue :( - Page 2

post #11 of 17
Zowie AMs are the perfect mouse....when they work right.

Mine had the same problem and more, didn't bother RMAing, just bought a different mouse.
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Pooter
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post #12 of 17
Quote:
Originally Posted by end0rphine View Post

I am definitely sure this will void warranty. It's the reason Zowie placed that small piece atop the screw, to recognize whether you have opened it or not.

all there was on mine were the mousefeet then you just unscrew the screws underneath, never had anything else
post #13 of 17
Nont sure, but I remember saw Danny Ramkvist known as DNR here - Zowie's marketing guy, said here that the customers allow to open the MiCo to fix the buttons issue.
post #14 of 17
Quote:
Originally Posted by end0rphine View Post

I am definitely sure this will void warranty. It's the reason Zowie placed that small piece atop the screw, to recognize whether you have opened it or not.

There's usually three ways of controlling whether the user opened the hardware up or not :
- A piece of plastic that needs to be broken in order to open it (such as the "door" for RAM in a laptop/netbook).
- Screws painted from the inside - so once it's opened, the paint of the screws is going to be damaged to the point of no repair.
- Paper sticker that voids warranty when damaged.

There could be a couple of extra methods using special torque screwdrivers to check the pressure at which the screws have been tightened, but it's unlikely they do that for anything else than HDD.

I'm not sure if opening a Zowie mice will void the warranty though, but I would first try an RMA if not comfortable with fiddling with the mouse oneself.
post #15 of 17
Quote:
Originally Posted by ich1ban View Post

RMA it imo
but try opening it first, shouldnt hurt or void warranty.

Good luck with Zowie RMA, Ive been waiting for two weeks for a response. AM-GS began to randomly activate buttons Mouse1/2/4 40 days after purchase from Amazon.

Zowie customer service is a joke.

Let me know how it goes for you.
post #16 of 17
Quote:
Originally Posted by avinin1 View Post

Nont sure, but I remember saw Danny Ramkvist known as DNR here - Zowie's marketing guy, said here that the customers allow to open the MiCo to fix the buttons issue.

No, I allowed people to file down their buttons on the first batch of ZOWIE AM, without voiding the warranty on the functionality of the mouse in general. redface.gif)
post #17 of 17
Quote:
Originally Posted by CutiePi View Post

Good luck with Zowie RMA, Ive been waiting for two weeks for a response. AM-GS began to randomly activate buttons Mouse1/2/4 40 days after purchase from Amazon.
Zowie customer service is a joke.
Let me know how it goes for you.

Yes Zowie customer service is among the worse.
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