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Event Viewer claims bad blocks but diagnostics pass?

post #1 of 15
Thread Starter 
So I was having problems with my system where I had to press the power button several times to start it (this is unrelated but I think it helps understand the situation better). I swapped out PSU's and now the system powers up the first button press every time.

So I think I solved that problem but now I have another problem.

Whenever I boot up into Windows normally it will start fine but anytime I try to interact with an application (IE: typing something in a text field, clicking a button within the application, etc.) the app will suddenly hang and go into a "Not Responding" state. Ctrl-alt-del would not work so I would have to restart the system with the button on the case. Booting up into safe mode also works fine and I don't get any hangs whatsoever and everything works perfect.

I did a plethora of things to troubleshoot this:
-Did a clean boot with only Microsoft services enabled
-Did a system restore through safe mode
-Ran multiple virus scan programs
-Ran Chkdsk
-Ran Windows memory diagnostic
-Did sfc /scannow

None of this worked at first, but all of a sudden it decides it wants to work and now I finally got into regular Windows. However, one of the first things I looked at was the Event Viewer and I noticed there are disc errors in there claiming my disc has bad blocks.

Now what I don't understand is I ran the chkdsk on it already and that passed. I have done multiple diagnostics through SeaTools and those all passed. I scanned for errors with HD Tune and that also looks fine. So is it possible that the drive does have bad blocks and several different utilities missed it? I am inclined to think not but I guess anything can happen.
post #2 of 15
Please run CrystalDiskInfo and post a screenshot.
We can see the Smart Data of the drive.
post #3 of 15
Thread Starter 
Alright I installed it so what exactly do you need the screenshots of? Just of the app itself as it is open or do I need to run some kind of diagnostic first?
post #4 of 15
With a screenshot like
493
we can see if any problems have been logged on the Smart Data.
Enlarge the window so all data shows and no scrollbar is visible.
post #5 of 15
Thread Starter 
Ok here is the screenshot of the program and also below that I included the screenshot of event viewer where it is giving me the drive errors.
discinfol.jpg
badblock.jpg
post #6 of 15
Your drive seems fine. The most critical IDs you have to check for next time are 05,BB,C5,C6,C7, anything beyond zero is a problem sign.
I see you have a second drive too (SSD?), could you post a screenshot for it too. Maybe the second drive has the problem.
Any other physical harddisk/ssd/usb installed? Sometimes Crystaldiskinfo doesn't recognize and show all drives.
post #7 of 15
Thread Starter 
I assume you mean the E: drive. It is not an SSD, it is a USB external hard drive that I use for backup and storage.

626

So I should disregard the errors Event Viewer is reporting then? Is it normal that it reports false positives like this?
post #8 of 15
Quote:
Originally Posted by Semper Fidelis View Post

I assume you mean the E: drive. It is not an SSD, it is a USB external hard drive that I use for backup and storage.
This drive seems OK too
Quote:
So I should disregard the errors Event Viewer is reporting then? Is it normal that it reports false positives like this?
Not normal, usually I would expect an error in the smart data meaning the hard drive was dying.

Not sure about this, but if you start Disk Management you will see below your drives.
I think \device\Harddisk1 correspond at Drive 1, so at least you know which drive give you have the problem with. If you have a spare cable (sata/usb) change for the affected drive.
Maybe some bad overcloking.
post #9 of 15
Thread Starter 
Drive 1 in the disk management console is the external USB drive. The drive itself is a Maxtor so I can also run SeaTools on it to check for problems.

As of right now my system is not overclocked since I am trying to resolve this freezing issue. I was actually kind of hoping it was the hard drive since that is about the only thing left that I haven't checked yet. The freezing has diminished somewhat however. Before I couldn't even make it a few minutes before programs would lock up and stop responding. Yet the system worked perfectly in safe mode with no freezing. Now it is only happening erratically and isn't nearly as bad as before but still noticeable.
post #10 of 15
Change the USB cable, possibly due to a bad cable you are losing momentarily connection with the drive and the system locks till it connects again.
If possible disable usb power saving and power saving for the drive. Maybe it goes to sleep and it takes to much time to wake up (I have a WD My Book USB/eSATA that with USB sometimes it doesn't wakeup and needs to be powercycled, no problem with eSATA).
Is your USB drive a USB3 one, my experience not all USB3 devices and controllers are compatible together. Install on USB2 port.

Other than that, keep observing,
Edited by TonyGrunt - 5/6/12 at 12:26am
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