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Event Viewer claims bad blocks but diagnostics pass? - Page 2

post #11 of 15
Thread Starter 
Quote:
Originally Posted by TonyGrunt View Post

Change the USB cable, possibly due to a bad cable you are losing momentarily connection with the drive and the system locks till it connects again.
If possible disable usb power saving and power saving for the drive. Maybe it goes to sleep and it takes to much time to wake up (I have a WD My Book USB/eSATA that with USB sometimes it doesn't wakeup and needs to be powercycled, no problem with eSATA).
Is your USB drive a USB3 one, my experience not all USB3 devices and controllers are compatible together. Install on USB2 port.
Other than that, keep observing,
Unfortunatly I can't replace the cable because it appears to be some kind of proprietary connection used only by this enclosure. I probably should have pointed out that it isn't just an external enclosure that I put my own drive in but rather it is one of those pre-assembled external drives with the one button backup thing and all that stuff. I forget the exact model number but it is named "OneTouch" in Windows explorer.

Also the freezes aren't random. They usually happen when I open an application and start interacting with it. For example I open a web browser and start to type an address in the field and before any text appears the program locks up and says not responding. Or if I click the Windows button and start to type in the search field that will lock up. And also when I click buttons such as End Task in Task Manager or Scan in a virus scan application, then the program freezes. It doesn't just freeze on it's own but rather when I start to interact with it.

Right now it still freezes slightly for like maybe 5 seconds max and then continues on, but before when it froze it was stuck there for good and I had no choice but to press the reset button on the case because ctrl-alt-del wouldn't work or anything.
post #12 of 15
USB drives are generally slow to respond at access requests, they go quickly to power saving.
You would want to avoid having any program or data installed on the USB drive that windows might access it (eg. shortcuts from usb on desktop). Because then, windows has to wakeup the drive and get this information locking the system till it completes.
Best to have only data on the drive.

You want to have windows be able to run without the USB drive. Try disconnecting the drive and use windows, does it popup any error msgs of missing files?

I am off to vote now. smile.gif
post #13 of 15
Have you tried chksdk /f ? It will attempt to fix bad sectors and maybe it will stop hanging up on you.
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post #14 of 15
Thread Starter 
Quote:
Originally Posted by Comp4k View Post

Have you tried chksdk /f ? It will attempt to fix bad sectors and maybe it will stop hanging up on you.
Yes it found no errors.
post #15 of 15
Quote:
Originally Posted by Semper Fidelis View Post

Whenever I boot up into Windows normally it will start fine but anytime I try to interact with an application (IE: typing something in a text field, clicking a button within the application, etc.) the app will suddenly hang and go into a "Not Responding" state. Ctrl-alt-del would not work so I would have to restart the system with the button on the case. Booting up into safe mode also works fine and I don't get any hangs whatsoever and everything works perfect.
There must be a software cause of some sort.
Quote:
Originally Posted by Semper Fidelis View Post

I did a plethora of things to troubleshoot this:
-Did a clean boot with only Microsoft services enabled
-Did a system restore through safe mode
-Ran multiple virus scan programs
-Ran Chkdsk
-Ran Windows memory diagnostic
-Did sfc /scannow

None of this worked at first, but all of a sudden it decides it wants to work and now I finally got into regular Windows. However, one of the first things I looked at was the Event Viewer and I noticed there are disc errors in there claiming my disc has bad blocks.
Try removing all of your Antivirus software. Something is conflicting.
Quote:
Originally Posted by Semper Fidelis View Post

Now what I don't understand is I ran the chkdsk on it already and that passed. I have done multiple diagnostics through SeaTools and those all passed. I scanned for errors with HD Tune and that also looks fine. So is it possible that the drive does have bad blocks and several different utilities missed it? I am inclined to think not but I guess anything can happen.
It's incredibly unlikely that all of those programs would fail to catch an issue. That plus it being fine in safemode suggests that there is a software cause. Probably antivirus malfunctioning in some way.
     
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