Quote:
Originally Posted by
BlamelessÂ

How bent was the first board? Does the third board work? All the damage I see on that board looks cosmetic.
Open box items have been opened and then sent back, newegg checks to see if they have basic functionality and sells them as open box, they are not guaranteed to look new. Anyway, there is always a risk to buying open box items. Not everyone sends back perfectly good merchandise.
I don't remember how bent but it was enough for me to return it.
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I have not tested the third board. I do not want to test it because I don't want them blaming me for bending one of the pins even though it is VERY slightly bent. I don't think all the damage on the board is cosmetic, the second to last picture shows damage to traces. I'm not a computer expert but I did read that motherboards are easily damaged. If even one trace is damaged, then the motherboard can malfunction.
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I didn't mind that I had to send back the items because they were defective. I understand the risks with buying open-boxed motherboards. However, I am frustrated that I cannot get my money back because of damage done to both the motherboards before it arrived at my doorstep.
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Quote:
Originally Posted by
spice003Â

how about you quit being a little girl and call them, quit waiting for them to answer emails and waste a buncha time. get on the phone and talk to a manager!
The representative said the supervisor wasn't there at the time.
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Quote:
Originally Posted by
wevsspotÂ

All I can say is buyer beware of Newegg lately.
A few months back I purchased an open box Asus Z68 Deluxe board, good price and free shipping. However, when the board arrived, all indications on the plain white box and the contents inside told me that it was a "refurbished" board instead of an open box board. I called Newegg and complained. Told them if I had wanted a refurbished board I would have ordered a refurbished board instead of an open box.
The lady gave me a little lip, but finally admitted that they are two different sales categories and that I should have received an open box item and not a refurb. The refurbished board was so warped that I couldn't even mount it on my motherboard tray.
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All three of the motherboards I received came in a white box and they had a sticker stating that they're refurbished too.
Edited by listen to remix - 5/8/12 at 12:46pm