Quote:
No reason to apologize as we know you're sincere; if you want to use this thread as leverage we have to make sure it is squeaky clean! Have you mentioned this thread to them yet? Bad publicity can be a nice incentive!Originally Posted by listen to remix 
I never told them I was going to file a charge back. I will have to contact my credit card company about the issue and that's how they responded to me. They assumed that I was going to file a charge-back and said they were going to suspend my account and stop servicing me for that reason. They did not say they will ban me if I contact my credit card company. They will if I contact the credit card company AND file a charge back.
I apologize again for my poor wording.

Quote:
Sorry, I wrote the post without re-reading the E-mail. When I went back to read the E-mail, I noticed the wording was different which is why I decided to quote them to clear the situation.I never told them I was going to file a charge back. I will have to contact my credit card company about the issue and that's how they responded to me. They assumed that I was going to file a charge-back and said they were going to suspend my account and stop servicing me for that reason. They did not say they will ban me if I contact my credit card company. They will if I contact the credit card company AND file a charge back.
I apologize again for my poor wording.

















