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[Official] ASRock Z77 Discussion/Owners Club - Page 147

post #1461 of 3170
Hey guys. I'm having a strange issue, and for the longest time thought it was my semi-junk PSU (Coolermaster Extreme Power+ 500W), but I replaced it with a seasonic unit and it's still there. The RAM showed no errors after a while in memtest, and passed the windows memory diagnostic tool with no errors. The only thing I can think of now is the mobo.
Now to the issue at hand: I cannot shut down or sleep. If I attempt to sleep, Windows will 'power down' and my case power light will blink as if its sleeping, but the fans keep running at full speed. If I attempt to shut down, Windows goes through its shutdown phase and shuts down, but the fans in the case/gpu/HSF continue running. I usually turn off the system by waiting 30s after Windows is done and then switching off the PSU. This also happens in Windows Safe mode, so I think it's lower level than the OS. The strangest part though is that a reboot does work: It shuts the system then starts back up, but refuses to only shut down? Very strange...
Anyone have this happen to them? And how did you fix it, if you did??
System:
OS: Windows 7 x64 Home Premium
MB: ASRock z77 pro 3. Out-of-the-box firmware
Ram: Microcenter store-brand: 8GB DDR3-1333mhz (2x4GB)
CPU: Core i5-3450. Not overclocked
GPU: Gigabyte re-branded NVidia GTX 550 ti. Not overclocked
PSU: Seasonic S12II 520W Non-Modular
SSD (Master): 60GB OCZ Agility 3
HDD (Slave): 500GB Seagate Barracuda

EDIT: Not sure if related, but the controls for the chasis/CPU fans in UEFI don't seem to work either. All are connected to motherboard.
Edited by llm710 - 8/10/12 at 12:12am
post #1462 of 3170
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post #1463 of 3170
Thread Starter 
Quote:
Originally Posted by llm710 View Post

Hey guys. I'm having a strange issue, and for the longest time thought it was my semi-junk PSU (Coolermaster Extreme Power+ 500W), but I replaced it with a seasonic unit and it's still there. The RAM showed no errors after a while in memtest, and passed the windows memory diagnostic tool with no errors. The only thing I can think of now is the mobo.
Now to the issue at hand: I cannot shut down or sleep. If I attempt to sleep, Windows will 'power down' and my case power light will blink as if its sleeping, but the fans keep running at full speed. If I attempt to shut down, Windows goes through its shutdown phase and shuts down, but the fans in the case/gpu/HSF continue running. I usually turn off the system by waiting 30s after Windows is done and then switching off the PSU. This also happens in Windows Safe mode, so I think it's lower level than the OS. The strangest part though is that a reboot does work: It shuts the system then starts back up, but refuses to only shut down? Very strange...
Anyone have this happen to them? And how did you fix it, if you did??
System:
OS: Windows 7 x64 Home Premium
MB: ASRock z77 pro 3. Out-of-the-box firmware
Ram: Microcenter store-brand: 8GB DDR3-1333mhz (2x4GB)
CPU: Core i5-3450. Not overclocked
GPU: Gigabyte re-branded NVidia GTX 550 ti. Not overclocked
PSU: Seasonic S12II 520W Non-Modular
SSD (Master): 60GB OCZ Agility 3
HDD (Slave): 500GB Seagate Barracuda
EDIT: Not sure if related, but the controls for the chasis/CPU fans in UEFI don't seem to work either. All are connected to motherboard.

Are you overclocked? Do you have any settings changed in the BIOS? Are your chipset drivers installed for your motherboard?
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post #1464 of 3170
Not overclocked, and the only changed bios settings are fan controls/popup menu time on boot. I played with the extremes on the fan controls and have since confirmed them functional, despite my previous post.
But what you said about the z77 chipset may be something. I might not have them, where should I check for it?
Edited by llm710 - 8/10/12 at 12:36pm
post #1465 of 3170
Thread Starter 
Quote:
Originally Posted by llm710 View Post

Not overclocked, and the only changed bios settings are fan controls/popup menu time on boot. I played with the extremes on the fan controls and have since confirmed them functional, despite my previous post.
But what you said about the z77 chipset may be something. I might not have them, where should I check for it?

Did you install the motherboard drivers?
Ivy
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Ivy
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fiance pc
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Hard DriveHard DriveOptical DriveCooling
Seagate Barricuda 32MB Cache 7200RPM OCZ Vertex 3 SSD TSSTcorp CDDVDW SH-S223B ATA XSPC Raystorm(Intel) 
CoolingCoolingCoolingOS
XSPC Razor GTX 570 Magicool Slim 140mmX2 Radiator XSPC Res+Pump Combo Windows 7 Professional 
MonitorKeyboardPowerCase
Asus 22in Widescreen 1680x1050 I-Rocks Light up Rosewill Xtreme 850W Green NZXT M59 
MouseMouse PadAudio
Logitech G500 Steelseries Qck+ Steelseries Siberia v1 Headset with USB Soundcard 
CPUMotherboardGraphicsRAM
Core 2 Quad Q9550 Gigabyte EP45T-UD3LR nVidia Geforce GTX 260 Core 216 Corsair Dominator DDR3 1333MHz 
Hard DriveCoolingOSMonitor
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post #1466 of 3170
any1 else get any weird lockups? especially playing sound?

i have a 2500k in a z77 pro3(i think it's the cheapest rendition) with 8gb of ram which i primarily use for surfing the web and listening/watching streams on twitch.tv or own3d.tv.

my gf comes over to play diablo3 a few times a week and the machine would completely lock sometimes while playing d3. the screen locks up and the sound just keeps repeating.

i've done a number of stress tests and system checks and everything always passes with no issues. i ran win7's disk check and defrag software weekly.

in terms of video card, im running an evga geforce 560 with the latest 300 series driver and im currently using the realtek 2.6x audio drivers. i was using the realtek 2.70 drivers and after the frequent lockups, i tried downgrading to the 2.66 drivers. i might try going back to the 2.70 drivers. im also running the latest z77 pro3 bios.

i ran all of these tests without any problems. and temps seem normal. im not overclocking at all.
prime95 - ran for 72 hours without issues
memtest86 - ran for a 5 days
furmark - 10 hours
occt - 8 hours each(power/cpu/gpu)
intelburntest - 10 hours
gpuz's video renderer - 10 hours
msi afterburners test - 8 hours
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post #1467 of 3170
Quote:
Originally Posted by aar0nsky View Post

Did you install the motherboard drivers?
If you mean the stuff that came on the CD. then yes. But I did a bit of digging and am using an outdated firmware atm, so I will try to update that and see if it fixes.
EDIT: Updated to firmware 1.5 - problem persists.
Edited by llm710 - 8/10/12 at 4:36pm
post #1468 of 3170
Is it known that the realtek drivers supplies are buggy? It only shows 5 jacks and doesnt allow me to send sound to more then one output at the same time and does not ask me what kind of output or input the plugged device is... (when comparing it to my gigabyte motherboard)
post #1469 of 3170
can i join the club i will be getting an asrock z75 motherboard today and not many peoplee have thoughs and it isnt much differant from the asrock z77
the chip is an i5 2500k and thieres 8 gig off ripjaw x ramm as well
    
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post #1470 of 3170
Maybe try to update and reset the bios if it will help
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