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Retailer screwd me over need a new PSU

post #1 of 69
Thread Starter 
Hey everyone,

I bought a Corsair 850W HX Modular PSU a year ago and recently it began making a weird noise, so I did the RMA with my retailer and they said it was faulty, but!!!
Quote:
Following extensive tests by our Returns staff, this item was found to be faulty. Therefore a refund will be issued once the RMA has been closed.
As per section 9.2 of our terms and conditions and in line with the Sale of Goods Act 1979, as this item is over 6 months old you will only qualify for a proportionate refund of the original purchase price. Therefore we are unable to issue a replacement as initially requested.

So now I need a new PSU should I get the same one or get Corsair 850W AX850 Modular PSU?? I want a silent, good and well performing PSU.

Cheers guys.
My New PC
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K @ 4.0Ghz Gigabyte P67A-UD4-B3 GIGABYTE GTX 680 WindForce 3X OC Kingston HyperX Fury Black 16GB 
Hard DriveCoolingOSMonitor
Samsung S840 Prolimatech Megahalems rev. B Windows 8.1 Ultimate 64 LG E2360 LED 
MonitorKeyboardPowerCase
LG 3D 2363D Corsair K70 (cherry my red) Corsair AX850W PRO GOLD NZXT Phantom [custom] 
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My New PC
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K @ 4.0Ghz Gigabyte P67A-UD4-B3 GIGABYTE GTX 680 WindForce 3X OC Kingston HyperX Fury Black 16GB 
Hard DriveCoolingOSMonitor
Samsung S840 Prolimatech Megahalems rev. B Windows 8.1 Ultimate 64 LG E2360 LED 
MonitorKeyboardPowerCase
LG 3D 2363D Corsair K70 (cherry my red) Corsair AX850W PRO GOLD NZXT Phantom [custom] 
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post #2 of 69
Given your system, any good quality 430w or higher unit is more than enough, or 650w+ for SLI down the road. Take a look in our PSU section here, and look at the sticky titled "Recommend PSU List" (or something along those lines).
Junkyard
(18 items)
 
NAStradamous
(12 items)
 
HTPC01
(16 items)
 
CPUMotherboardGraphicsRAM
Intel i5 2320 @ 3.1GHz MSI B75MA-E33 HIS HD7970 3GB @ 1050 / 1700, 1.17v Patriot 2x4GB DDR3-1066 
Hard DriveHard DriveOptical DriveCooling
Crucial MX100 256GB WD Green 2TB DVDRW Corsair H50 Push / Pull 
CoolingOSMonitorMonitor
NZXT 120mm fans strapped to stock 7970 cooler Windows 10 Pro Dell 3007WFP Dell 2007FP 
MonitorKeyboardPowerCase
Dell 2007FP Cheap Toshiba (R.I.P. Ducky) PC Power & Cooling Silencer MKIII 950w Cheap Garbage (free) 
MouseAudio
Logitech G602 Yardsale Special 
CPUMotherboardGraphicsRAM
Intel Core i5 3330 Asus H61 MSI GTX 750Ti Low Profile 2x4GB Hynix DDR3-1333 
Hard DriveHard DriveOptical DriveCooling
60GB Kingston SSD 1TB Seagate Samsung DVDRW CoolerMaster Gemin II 
OSMonitorKeyboardPower
Windows 8.1 + Steam Big Picture / Plex HT 50" Insignia LED 1080p Logitech Rosewill Green 530w 
CaseMouseAudioOther
Silverstone HTPC Logitech Pioneer 2.0 tower speakers + 135w RMS Rosewill MCE Remote 
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Junkyard
(18 items)
 
NAStradamous
(12 items)
 
HTPC01
(16 items)
 
CPUMotherboardGraphicsRAM
Intel i5 2320 @ 3.1GHz MSI B75MA-E33 HIS HD7970 3GB @ 1050 / 1700, 1.17v Patriot 2x4GB DDR3-1066 
Hard DriveHard DriveOptical DriveCooling
Crucial MX100 256GB WD Green 2TB DVDRW Corsair H50 Push / Pull 
CoolingOSMonitorMonitor
NZXT 120mm fans strapped to stock 7970 cooler Windows 10 Pro Dell 3007WFP Dell 2007FP 
MonitorKeyboardPowerCase
Dell 2007FP Cheap Toshiba (R.I.P. Ducky) PC Power & Cooling Silencer MKIII 950w Cheap Garbage (free) 
MouseAudio
Logitech G602 Yardsale Special 
CPUMotherboardGraphicsRAM
Intel Core i5 3330 Asus H61 MSI GTX 750Ti Low Profile 2x4GB Hynix DDR3-1333 
Hard DriveHard DriveOptical DriveCooling
60GB Kingston SSD 1TB Seagate Samsung DVDRW CoolerMaster Gemin II 
OSMonitorKeyboardPower
Windows 8.1 + Steam Big Picture / Plex HT 50" Insignia LED 1080p Logitech Rosewill Green 530w 
CaseMouseAudioOther
Silverstone HTPC Logitech Pioneer 2.0 tower speakers + 135w RMS Rosewill MCE Remote 
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post #3 of 69
I thought ALL Corsair products were supposed to be returned to them and not the retailer......
post #4 of 69
Thread Starter 
Quote:
Originally Posted by daguardian View Post

I thought ALL Corsair products were supposed to be returned to them and not the retailer......

i guess i made the biggest mistake there!
My New PC
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K @ 4.0Ghz Gigabyte P67A-UD4-B3 GIGABYTE GTX 680 WindForce 3X OC Kingston HyperX Fury Black 16GB 
Hard DriveCoolingOSMonitor
Samsung S840 Prolimatech Megahalems rev. B Windows 8.1 Ultimate 64 LG E2360 LED 
MonitorKeyboardPowerCase
LG 3D 2363D Corsair K70 (cherry my red) Corsair AX850W PRO GOLD NZXT Phantom [custom] 
  hide details  
Reply
My New PC
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K @ 4.0Ghz Gigabyte P67A-UD4-B3 GIGABYTE GTX 680 WindForce 3X OC Kingston HyperX Fury Black 16GB 
Hard DriveCoolingOSMonitor
Samsung S840 Prolimatech Megahalems rev. B Windows 8.1 Ultimate 64 LG E2360 LED 
MonitorKeyboardPowerCase
LG 3D 2363D Corsair K70 (cherry my red) Corsair AX850W PRO GOLD NZXT Phantom [custom] 
  hide details  
Reply
post #5 of 69
Yeah, they screwed you. No doubt they will send it back to Corsair and sell on the replacement at full whack. Decline their offer of a refund and inform them you know Corsair has a 3 year warranty on the unit, and you want them to send it to Corsair and give you the replacement.
Ryzen 5 1600
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AMD Ryzen 5 1600 MSI B350 Gaming Plus Gigabyte GeForce GTX 1060 WINDFORCE2 OC 16GB (2x8GB) Corsair DDR4 Vengeance LED, PC4-24... 
Hard DriveHard DriveCoolingOS
256GB Samsung PM961 Polaris M.2 NVMe  1TB Toshiba DT01ACA100 3.5" HDD, SATA III  Cooler Master Hyper 212 Evo Windows 10 64 
KeyboardPowerCaseMouse
Unicomp Model M 650W EVGA SuperNOVA G1, 80PLUS Gold, Full Modular Kolink Luminosity Cooler Master Reaper Aluminium 
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Ryzen 5 1600
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CPUMotherboardGraphicsRAM
AMD Ryzen 5 1600 MSI B350 Gaming Plus Gigabyte GeForce GTX 1060 WINDFORCE2 OC 16GB (2x8GB) Corsair DDR4 Vengeance LED, PC4-24... 
Hard DriveHard DriveCoolingOS
256GB Samsung PM961 Polaris M.2 NVMe  1TB Toshiba DT01ACA100 3.5" HDD, SATA III  Cooler Master Hyper 212 Evo Windows 10 64 
KeyboardPowerCaseMouse
Unicomp Model M 650W EVGA SuperNOVA G1, 80PLUS Gold, Full Modular Kolink Luminosity Cooler Master Reaper Aluminium 
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post #6 of 69
Quote:
Originally Posted by Mariusmsj View Post

Hey everyone,
I bought a Corsair 850W HX Modular PSU a year ago and recently it began making a weird noise, so I did the RMA with my retailer and they said it was faulty, but!!!
Quote:
Following extensive tests by our Returns staff, this item was found to be faulty. Therefore a refund will be issued once the RMA has been closed.
As per section 9.2 of our terms and conditions and in line with the Sale of Goods Act 1979, as this item is over 6 months old you will only qualify for a proportionate refund of the original purchase price. Therefore we are unable to issue a replacement as initially requested.
So now I need a new PSU should I get the same one or get Corsair 850W AX850 Modular PSU?? I want a silent, good and well performing PSU.
Cheers guys.
Where are you from?.. that's illegal in EU.

Also try talking to a Corsair rep about this.
post #7 of 69
Quote:
Originally Posted by Mariusmsj View Post

i guess i made the biggest mistake there!

Still, I would contact Corsair and tell them what happened.
post #8 of 69
Quote:
Originally Posted by allikat View Post

Yeah, they screwed you. No doubt they will send it back to Corsair and sell on the replacement at full whack. Decline their offer of a refund and inform them you know Corsair has a 3 year warranty on the unit, and you want them to send it to Corsair and give you the replacement.

That is exactly what I was thinking.
post #9 of 69
Thread Starter 
Quote:
Originally Posted by allikat View Post

Yeah, they screwed you. No doubt they will send it back to Corsair and sell on the replacement at full whack. Decline their offer of a refund and inform them you know Corsair has a 3 year warranty on the unit, and you want them to send it to Corsair and give you the replacement.

I can't decline they already issued a refund. Status : Closed

I won't be buying from them EVER again. So now I need a new power supply.
My New PC
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K @ 4.0Ghz Gigabyte P67A-UD4-B3 GIGABYTE GTX 680 WindForce 3X OC Kingston HyperX Fury Black 16GB 
Hard DriveCoolingOSMonitor
Samsung S840 Prolimatech Megahalems rev. B Windows 8.1 Ultimate 64 LG E2360 LED 
MonitorKeyboardPowerCase
LG 3D 2363D Corsair K70 (cherry my red) Corsair AX850W PRO GOLD NZXT Phantom [custom] 
  hide details  
Reply
My New PC
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K @ 4.0Ghz Gigabyte P67A-UD4-B3 GIGABYTE GTX 680 WindForce 3X OC Kingston HyperX Fury Black 16GB 
Hard DriveCoolingOSMonitor
Samsung S840 Prolimatech Megahalems rev. B Windows 8.1 Ultimate 64 LG E2360 LED 
MonitorKeyboardPowerCase
LG 3D 2363D Corsair K70 (cherry my red) Corsair AX850W PRO GOLD NZXT Phantom [custom] 
  hide details  
Reply
post #10 of 69
Thread Starter 
So guys what do you think about: Corsair 850 Watt Pro Series Gold AX850???

283
My New PC
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K @ 4.0Ghz Gigabyte P67A-UD4-B3 GIGABYTE GTX 680 WindForce 3X OC Kingston HyperX Fury Black 16GB 
Hard DriveCoolingOSMonitor
Samsung S840 Prolimatech Megahalems rev. B Windows 8.1 Ultimate 64 LG E2360 LED 
MonitorKeyboardPowerCase
LG 3D 2363D Corsair K70 (cherry my red) Corsair AX850W PRO GOLD NZXT Phantom [custom] 
  hide details  
Reply
My New PC
(15 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K @ 4.0Ghz Gigabyte P67A-UD4-B3 GIGABYTE GTX 680 WindForce 3X OC Kingston HyperX Fury Black 16GB 
Hard DriveCoolingOSMonitor
Samsung S840 Prolimatech Megahalems rev. B Windows 8.1 Ultimate 64 LG E2360 LED 
MonitorKeyboardPowerCase
LG 3D 2363D Corsair K70 (cherry my red) Corsair AX850W PRO GOLD NZXT Phantom [custom] 
  hide details  
Reply
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