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bsod 124

post #1 of 14
Thread Starter 
Happened shortly after using MSI Afterburner to change profile.

Here's the dump: http://www.sendspace.com/file/co076g
Edited by plum - 5/10/12 at 2:26pm
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post #2 of 14
x124 hardware BSOD, multiple things can cause this.

1. First of all, if any hardware is overclocked (CPU, GPU, etc) return it to stock immediately. The leading cause of x124 hardware BSODs is an unstable OC.

2. If it's not the OC issue, or you're not OC'd, ensure that machine is being cooled adequately. Check all temperatures and make sure you're not overheating.

3. Give your system a nice clean as dust is a leading cause of BSODs as well.

4. Ensure that all hardware related drivers are up to date (video, sound, NIC card if any, etc).

5. Update the BIOS to the latest available version.

Loaded drivers list looks fine to me, nothing of high crash probability and nothing out-of-date that would raise flags.

If the steps above do not yield positive results, I'd recommend beginning hardware diagnostics:

1. Run a memtest to ensure your RAM is performing as it should be and there's no issue.

2. Run a CHKDSK /r on the drive(s) to ensure there are no bad sectors.

3. Stress your GPU(s) to ensure there are no artifacts and temperatures are of a reasonable level.

Dump for reference:
Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Cardbox\Downloads\050812-10280-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Machine Name:
Kernel base = 0xfffff800`02e57000 PsLoadedModuleList = 0xfffff800`0309b650
Debug session time: Tue May  8 13:11:44.396 2012 (UTC - 4:00)
System Uptime: 0 days 0:23:42.691
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8009a6f028, f2000000, 20008f}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8009a6f028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000f2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000020008f, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`009f2a58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_MEMORY__UNKNOWN

BUCKET_ID:  X64_0x124_GenuineIntel_MEMORY__UNKNOWN

Followup: MachineOwner
---------

post #3 of 14
Thread Starter 
My CPU is overclocked, but I haven't had a BSOD in the past month. Stability: http://i.imgur.com/8v122.png
My rams also passed overnight 8hrs over memtest through USB stick when I first got them.
All temperatures are considered safe (nothing beyond 60c under gaming including GPU, CPU, HDDs).
OS installation is 2 weeks fresh, plus it's installed on a SSD so there shouldn't be a sector problem.

Does the dump not mention any relevant information at all?
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post #4 of 14
First off, please do note that Prime95 is not a full measure of determining stability. If I may, I'd like you to return your CPU overclock to stock as this is a x124 hardware BSOD. I will personally bet that your CPU OC or another form of hardware is the issue here, and in order to do that, returning the overclock to stock is the best option and will help us move forward with our analysis.

You can always put your overclocks right back whenever you'd like smile.gif
post #5 of 14
Quote:
Originally Posted by E-Peen View Post

First off, please do note that Prime95 is not a full measure of determining stability. If I may, I'd like you to return your CPU overclock to stock as this is a x124 hardware BSOD. I will personally bet that your CPU OC or another form of hardware is the issue here, and in order to do that, returning the overclock to stock is the best option and will help us move forward with our analysis.
You can always put your overclocks right back whenever you'd like smile.gif

Agreed, Prime 95 is not the be all end all of stability. Especially at only 8hrs. I was 12 hrs prime stable 50 passes of IBT on extreme and was still getting x124 bsod. I had to tune my overclock down for them to go away.
post #6 of 14
Thread Starter 
Well it took a month for that BSOD to appear, does that mean you want me to revert to all stock/auto settings for a month and see what happens? lol it's not going to BSOD over a day or two, so I don't see the point of doing that. I'm trying to figure out here what in my system caused it go bsod x124 and what to do next to solve it.
Quote:
Originally Posted by Smykster View Post

Agreed, Prime 95 is not the be all end all of stability. Especially at only 8hrs. I was 12 hrs prime stable 50 passes of IBT on extreme and was still getting x124 bsod. I had to tune my overclock down for them to go away.
It's 9h btw, and I can see myself having to play around VTT/Vcore if that is the issue, but I don't know how to find out without unnecessarily raising them
Edited by plum - 5/10/12 at 6:12pm
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post #7 of 14
I just told you what to do, twice actually. You can follow my advice or not follow it at all.

Reset all overclocks back to stock settings to ensure this is / isn't an unstable overclock. If you do this, and it BSOD's, this marks something off of our checklist of diagnostics we'll need to do to find the culprit. If you don't and you keep your system overclocked because you personally believe it's not the overclock, it will benefit you nor I.

Something you need to realize is crash analysis and debugging is a two person thing, it's mutual. The user who's having issues needs to trust the person analyzing and debugging their crash dumps, if he / she does not, no progress will be made on either ends. Take a look at my rep, do you think I got 718 rep from giving incorrect advice and not solving BSODs? I solve BSODs every single day, for free and I ask for nothing in return but the cooperation of the person I am trying to help.

So please, I'm not trying to come off as rude, or sound rude. All I require is your trust, patience and cooperation, and we'll have your issue figured out in no time.
Edited by pjBSOD - 5/10/12 at 6:50pm
post #8 of 14
Thread Starter 
You're taking this the wrong way. I don't believe it is or it isn't the overclock, it may very well be it, hence why I'm posting on a forum called overclock.net to try and fix it.

What you don't understand is that I'm not BSODing every 2hours, otherwise I would be redialing my settings entirely. This happened one time, during a month full of multitasking/gaming. My goal here is to stabilize my 4ghz OC, not sit on stock settings for a month. To me, when you say you want my patience, you're basically telling me to back down to stock settings for a month to see if it happens again. I'm not interested in staying at stock settings, I'm sure those are stable otherwise I would be BSODing every minute.

Anyway, I don't think you can help me anymore at this point. I double checked everything in your copy paste suggestions concerning the 124 bsod code, minus the fact that I'm overclocking. I guess the help I was trying to get here is ways for me to fix that problem, not just "go back to stock". If I wanted that answer, I'd be asking this on sevenforums.com forums

Sorry for having wasted your time
Edited by plum - 5/10/12 at 7:21pm
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post #9 of 14
Quote:
Originally Posted by plum View Post

I guess the help I was trying to get here is ways for me to fix that problem, not just "go back to stock". If I wanted that answer, I'd be asking this on sevenforums.com forums

A x124 WHEA hardware bugcheck generally has to do with an unstable OC, and since you have an overclock, that's usually what all crash dump analyzers do in when trying to assist someone that's BSOD'ing, they first mention to please bring all OC settings to stock to ensure nothing else is the issue / making analysis easier.

You private messaged me asking to help as you were unsure if your overclock was the issue or not.

I analyze your dump and I see right away what I mentioned earlier, and my first suggestion is to dropping your overclock to stock so you can be sure this is overclocked related. If it's not, then we move on and help you solve your issue. You obviously don't want to do this, and apparently you know what's already causing your issues:
Quote:
To me, when you say you want my patience, you're basically telling me to back down to stock settings for a month to see if it happens again. I'm not interested in staying at stock settings, I'm sure those are stable otherwise I would be BSODing every minute.

If you already knew it was your overclock and know that stock settings will alleviate your issues, why even PM me / ask for BSOD help? Instead, ask for assistance in stabilizing your overclock.
Quote:
Originally Posted by plum View Post

Anyway, I don't think you can help me anymore at this point. I double checked everything in your copy paste suggestions concerning the 124 bsod code, minus the fact that I'm overclocking. I guess the help I was trying to get here is ways for me to fix that problem, not just "go back to stock". If I wanted that answer, I'd be asking this on sevenforums.com forums
Sorry for having wasted your time

I'm a member of the BSOD team on Seven Forums. If I had to type everything out every time I analyzed a crash dump, I'd be here all day.

Good luck, and be more respectful next time you ask for help, for free nonetheless.
Edited by pjBSOD - 5/10/12 at 7:45pm
post #10 of 14
Thread Starter 
Quote:
Originally Posted by plum View Post

My goal here is to stabilize my 4ghz OC
^
I did mention it after when I realized you weren't heading where I was interested, just thought it was obvious since I was asking it on overclock.net lol

I also don't understand where I'm not being respectful, I'm not trolling you or anything, just stating where my interest is
Quote:
If you already knew it was your overclock and know that stock settings will alleviate your issues, why even PM me / ask for BSOD help? Instead, ask for assistance in stabilizing your overclock.
Do you realize what you're saying? If someone has trouble overclocking, wouldn't it make sense for him to understand where his BSOD issue is coming from? dunno, only makes sense to me.

I already said it only BSOD'd once after a month while overclocked, so how would I know if stock settings would alleviate the issue if I had to wait a month or more for it?
Edited by plum - 5/10/12 at 8:02pm
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