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[ZDNet] Ed Bott: When I say 'virus,' you know exactly what I mean - Page 4

post #31 of 72
Quote:
Originally Posted by Stealth Pyros View Post

+1. To 90% or more of the Earth's population, a "virus" is ANYTHING that is wrong with a computer! Dead hard drive? "My Windows won't start I think I got a virus!"
lachen.gif I seriously am LOLing at work.

This is so true, only it doesn't make me laugh when it happens, I gradually lose faith in humanity.

I think a client asked me if a virus was responsible for a dead power supply ... it's like the population doesn't understand what electricity is
Quote:
Originally Posted by zooterboy View Post

Me: I fixed it.
Client: What did you do?
Me: I conjured a Chinese fire dragon and conducted a 7th century exorcism ceremony.
Client: Really?
Me: No. I fixed it.

Please tell me this actually happened.
post #32 of 72
Thread Starter 
Quote:
Originally Posted by randomizer View Post

I don't think the medical analogy works. Parents who take their virus-infected child to the doctor and demand to be given antibiotics to fix it are (a small) part of the reason why antibiotic resistances are increasing. In this case the semantics are important.

I see your point entirely. However, 'virus' has become the term for malicious software in the dictionary of most users.
Quote:
Originally Posted by randomizer View Post

I don't think that semantics matter as much for IT security, since there is no negative consequence to getting the terminology wrong (you may just find that you don't fix the problem). In all cases you want to get rid of malware regardless of what type it is, and if you have to use 40 different utilities to clean up your PC before you find one that works then so be it. You don't need to learn the semantics to fix the problem, just to fix it faster.

Definitely, but my point was that people are intentionally derailing discussion topics with "There are no viruses"... It doesn't matter that there are no viruses it matters that vulnerabilities exist. Telling any average user "There are no viruses" puts them into a false sense of security, and doesn't help with encouraging safe behavior and proper security practices. I'm all for educating the general public, but for the sake of discussion refrain from semantics. I can't tell you how many arguments I've gotten in with mac users who are convinced that their system is immune from all threats, INCLUDING IDENTITY THEFT. They simply reply "It's a mac"...

The whole point of the article is focusing on that the semantics behind "virus" and "malware" is intentionally designed to detract from the object of vulnerabilities existing in an effort of saving face, and that it needs to stop. As Ed put it, "It is cyber-......." It's one thing if troubleshooting issues, but it's another when a customer/client needs to know that they need to practice safe computing behaviors.
Edited by MediaRocker - 5/13/12 at 8:53am
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post #33 of 72
-edit-

Woops redface.gif

Wrong thread indeed
Edited by .:hybrid:. - 5/13/12 at 12:40pm
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post #34 of 72
Thread Starter 
This post was deleted by the user
Edited by MediaRocker - 8/3/12 at 10:48pm
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post #35 of 72
Quote:
Originally Posted by StormX2 View Post

I just simplify it as Malware these days.
Depends which client im on the phone with i guess.
I got one client who very southern and religious, I just tll him his computer is the devil and needs an exorsist

QFT, whoever has a virus, malware or the simplest "Windows crashed, we don't know why (probably all that pr0n) but we will fix it and install a program to try to avoid the situation it'll cost you some dinero" thumb.gif
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post #36 of 72
Quote:
Originally Posted by Stealth Pyros View Post

+1. To 90% or more of the Earth's population, a "virus" is ANYTHING that is wrong with a computer! Dead hard drive? "My Windows won't start I think I got a virus!"

Quote:
Originally Posted by zooterboy View Post

Me: I fixed it.
Client: What did you do?
Me: I conjured a Chinese fire dragon and conducted a 7th century exorcism ceremony.
Client: Really?
Me: No. I fixed it.

HAHA thumb.gif ... Recently there was some issue with gateway connectivity on our router, so i asked my mom if the bills are paid, and her first reply was "I think it is a virus causing this, might have a look at that" tongue.gif So yea, thats how it is, unless they see a smoke coming out of the case, bet they'd say its definitely a virus thing. biggrin.gif

Its the same with computer hardware or hoax messages. All these "you have five computer error, click here to fix it" until i told my mom, she said she clicked every single one of those. Or recently, she wanted to pull a trigger on some Quad core AMD FX computer with....i think it was Nvidia 430... This is quite common, isnt it ? redface.gif
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post #37 of 72
malware.png

If you don't know the difference between a trojan and a virus then you might as well be calling all SSDs hard disks, you sound just as foolish.
Edited by PoopaScoopa - 5/13/12 at 10:16am
post #38 of 72
Quote:
Originally Posted by PoopaScoopa View Post

If you don't know the difference between a trojan and a virus then you might as well be calling all SSDs hard disks, you sound just as foolish.

it's not about knowing the difference it's about the general public knowing the difference and not dancing around an issue because of semantics.
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post #39 of 72
Thread Starter 
Quote:
Originally Posted by CaptainChaos View Post

it's not about knowing the difference it's about the general public knowing the difference and not dancing around an issue because of semantics.

A thousand times this.

I have people who call their system tower a "CPU" or "Hard drive". It's neither of those but I know what they mean... tower != CPU or Hard Drive. SSD != Hard drive. But it doesn't stop people from calling them as such because the term is relative.

Malware is the enveloping term, you are entirely correct, and I agree with you on the proper usage of the terms. However this is not the point of discussion, the object is the focus on semantics is foolish when discussing risk especially with those whom have no need to understand the finite difference between a Virus and a Trojan. They are both malware and that's all they need to know. If they want to know more, then I'll gladly explain, but don't waste your breath explaining what people have no interest in understanding or possibly already know. The intentional act of elaborating and detracting from the subject matter by rationalizing terms to people whom already know or have no interest needs to stop.
Edited by MediaRocker - 5/14/12 at 12:06pm
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post #40 of 72
Quote:
Originally Posted by PoopaScoopa View Post

malware.png
If you don't know the difference between a trojan and a virus then you might as well be calling all SSDs hard disks, you sound just as foolish.

You may as well be calling LED backlit LCD TVs as "LED TV".
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